DeskTime vs. Intapp Time

When we made the decision to go cloud based and send our employees home to work remotely we needed something that would help us and them manage their time and keep everyone on track. Desktime makes the team more aware of how they are spending their time both individually and as a team. It allows them to see and track what makes them most productive and what times of the day they are most engaged. Keeps projects on track.

Incentivized

Time recording and time entry are such a massive and universal pain point for all timekeepers. All timekeepers perform this task on an almost daily basis. Anything that speeds up or eases that task is worth its weight in gold. Even if a timekeeper is working on a project that is billed on a fixed fee we still need accurate time entries to ensure that we are meeting our own profitability objectives.

Incentivized

• Personal time management
• Customer Service
• Easy to use UI

Incentivized

• Timers: IntApp Time's timer functions are well thought out and meet the esoteric needs of different timekeeper's styles
• Integration: IntApp Time integrates well with our accounting systems.
• IntApp Time has been a reliable application for us.
• Users perfer the IntApp Time interface to other products.

Incentivized

• App resources usage - it's lagging sometimes

Incentivized

• Interface could be updated (appears outdated)
• Having multiple timers open in one screen to start and stop projects fluidly
• Better mobile app time keeping

Incentivized

Desktime is the first time management software I have used.

Incentivized

There are three competitors to Intapp Time that I know of, and have looked at, but it's been years. Those competitors are Element55, Aderant Found Time and Smart Time. Every time I compared any of those products to the current version of Intapp Time then Intapp Time came out on top. Element 55 seemed have a bit of a clunky interface when I last looked. Aderant Found Time seemed like a limited success at copying Intapp Time; the software itself seemed a little burdensome, both on the client and the back end.

Incentivized

• Increased awareness of own time management
• Better understanding of ticket time predictions vs reality
• Easier observation of team's out of office status

Incentivized

• Obviously, time capture for billing is a vital function. At this time we believe IntApp Time is best of the breed in this regard, though competition is coming.
• Recording timekeeping is something all timekeepers hate. IntApp time doesn't do as much as it potentially could to ease this pain, using predictive algorithms for example.
• For timekeepers who are diligent, IntApp time provides all the tools necessary to record and closely manage worked time, its primary functionality.

Incentivized