Dialpad Ai Voice vs. MiaRec Conversation Analytics
Dialpad Ai Voice vs. MiaRec Conversation Analytics
Product | Rating | Most Used By | Product Summary | Starting Price |
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Dialpad Ai Voice | N/A | Dialpad Ai Voice (formerly Dialpad Talk) is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface. It integrates with the vendor's web conferencing product, UberConference, as well as with G Suite, Microsoft Office 365, Salesforce, LinkedIn, Okta, and Zendesk. | $20 per user/per month | |
MiaRec Conversation Analytics | Enterprise companies (1,001+ employees) | MiaRec is a provider of conversational intelligence and automated QA for contact centers. Contact centers can use MiaRec across the workforce to modernize workflows and surface intelligence at scale. MiaRec's Conversational Analytics Platform records customer interactions compliantly and securely, and offers contact centers Voice AI and machine learning that enables customers to automatically record, analyze sentiment and keywords, evaluate agent performance, redact data, and more… | N/A |
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Dialpad Ai Voice | MiaRec Conversation Analytics | |
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Top Cons |
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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Dialpad Ai Voice | MiaRec Conversation Analytics | |
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Small Businesses | Nextiva Score 9.2 out of 10 | Clari Copilot Score 8.9 out of 10 |
Medium-sized Companies | Nextiva Score 9.2 out of 10 | Clari Score 8.2 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 | Clari Score 8.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Dialpad Ai Voice | MiaRec Conversation Analytics | |
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Likelihood to Recommend | 7.9 (270 ratings) | 10.0 (1 ratings) |
Likelihood to Renew | 7.2 (5 ratings) | - (0 ratings) |
Usability | 7.9 (23 ratings) | - (0 ratings) |
Support Rating | 6.3 (53 ratings) | - (0 ratings) |
Implementation Rating | 6.0 (2 ratings) | - (0 ratings) |
Dialpad Ai Voice | MiaRec Conversation Analytics | |
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Likelihood to Recommend | Dialpad | MiaRec |
Pros | Dialpad | MiaRec |
Cons | Dialpad | MiaRec |
Likelihood to Renew | Dialpad | MiaRec No answers on this topic |
Usability | Dialpad | MiaRec No answers on this topic |
Support Rating | Dialpad | MiaRec No answers on this topic |
Implementation Rating | Dialpad | MiaRec No answers on this topic |
Alternatives Considered | Dialpad | MiaRec No answers on this topic |
Return on Investment | Dialpad | MiaRec |
ScreenShots | MiaRec Conversation Analytics Screenshots |