Dixa vs. Vonage Business Communications
Dixa vs. Vonage Business Communications
Product | Rating | Most Used By | Product Summary | Starting Price |
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Dixa | N/A | Dixa, headquartered in Copenhagen, offers their VoIP and call center software, featuring browser based phone, email, and live chat, intelligent skill-based call routing and other agent management tools, queue management and prioritization, and other features designed to provide scalable customer support for ecommerce and small businesses. | $39 per month per user | |
Vonage Business Communications | N/A | Vonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed. | N/A |
Dixa | Vonage Business Communications | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | All pricing plans are billed annually with a 5 seat minimum. Monthly pricing is available upon request (includes a surcharge). Many product add-ons available: - Dixa Chatbot - Dixa Quality and Insights - Collaboration Users - Seasonal Agents Service add-ons - Active Guidance: Dixa Platform - Active Guidance: Chatbot & Automation - Custom Card Integration | — | ||||||||||||||
More Pricing Information |
Dixa | Vonage Business Communications | |
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Top Cons |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Dixa | Vonage Business Communications | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Nextiva Business Phone Service Score 9.2 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Nextiva Business Phone Service Score 9.2 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Dixa | Vonage Business Communications | |
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Likelihood to Recommend | 9.3 (4 ratings) | 1.8 (22 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Usability | - (0 ratings) | 7.5 (2 ratings) |
Support Rating | - (0 ratings) | 8.5 (10 ratings) |
Dixa | Vonage Business Communications | |
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Likelihood to Recommend | Dixa | Vonage |
Pros | Dixa | Vonage |
Cons | Dixa | Vonage |
Usability | Dixa No answers on this topic | Vonage |
Support Rating | Dixa No answers on this topic | Vonage |
Alternatives Considered | Dixa | Vonage |
Return on Investment | Dixa | Vonage |
ScreenShots | Dixa Screenshots |