Dixa, headquartered in Copenhagen, offers their VoIP and call center software, featuring browser based phone, email, and live chat, intelligent skill-based call routing and other agent management tools, queue management and prioritization, and other features designed to provide scalable customer support for ecommerce and small businesses.
$39
per month per user
Zendesk Chat
Score 8.1 out of 10
N/A
Zendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014.
$11.20
per month
Pricing
Dixa
Zendesk Chat
Editions & Modules
Essential
$39
per month per user
Growth
$89
per month per user
Ultimate
$139
per month per user
*Custom
Contact for quote
per month per user
Lite
$0
per user
Basic
$14
per user
Advanced
$25
per user
Premium
$55
per user
Offerings
Pricing Offerings
Dixa
Zendesk Chat
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Optional
Optional
Additional Details
All pricing plans are billed annually with a 5 seat minimum.
Monthly pricing is available upon request (includes a surcharge).
Many product add-ons available:
- Dixa Chatbot
- Dixa Quality and Insights
- Collaboration Users
- Seasonal Agents
Service add-ons
- Active Guidance: Dixa Platform
- Active Guidance: Chatbot & Automation
- Custom Card Integration
The pricing above is price per user per month. You will get a discount when you opt for annual payment.
Value proposition was by far and away the best. Any other system that had the features was much more expensive. The ease of programming made start up cost almost non existent. You have the ability to modify programming easily and do any special projects that invariable need to …