Dropbox

Dropbox

4108 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Dropbox	Score 8.3 out of 10	N/A	Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.	$9.99 per month

Pricing

Dropbox

Editions & Modules

Plus: $9.99
per month
Essentials: $18
per month
Business: $20
per month per user
Business Plus: $26
per month per user
Basic: Free

Offerings

Pricing Offerings
Dropbox
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Dropbox
Considered Both Products	Dropbox Gowtham Rajkumar Talent Manager Chose Dropbox Dropbox help to organise all file types in one single place instead moving it around Helpful? Isabelle Garson Sr Digital Marketing Manager Chose Dropbox Dropbox is straightforward to set up but if you execute on setting up tagging in products like Lytho, Sprinklr, Bynder ETC. it becomes a lot more streamlined to share and find content. Google Drive is more or less apples to apples but the GUI is prettier in Dropbox. For … Incentivized Helpful? Verified User Administrative Assistant Chose Dropbox The app is much more user friendly, looks better, easier to use and save items. Easier to find documents. Incentivized Helpful? Verified User Employee Chose Dropbox Dropbox is used at my university so I assume it's more secure or has more storage, but not sure. WE used ClickUp for group projects that are less confidential. Incentivized Helpful? Verified User Account Manager Chose Dropbox I have only had to download files from these other platforms but haven't had a chance to use them. My organization chose Dropbox and I am neither for or against it. Seems to be working for what it is. Incentivized Helpful? Verified User Technician Chose Dropbox I honestly prefer Box. Dropbox just seems a little bit more outdated. Functionally I think they stack up well against Box. I think Box has done a better job at leveraging third party integrations. I also wish there were more options to share when sharing files within Box Incentivized Helpful? Verified User Administrator Chose Dropbox don't know any others besides Box. Incentivized Helpful? Verified User Manager Chose Dropbox Dropbox when added to Mac Finder is more user friendly and easier to navigate than the organization found with Google Drive Incentivized Helpful? Verified User Employee Chose Dropbox Dropbox was already in use at my organization, so that's really the only reason that I use it now. I am still trying to get more familiar with it, but growing up in a google world makes it a little more difficult to try and get used to yet another platform. Incentivized Helpful? Verified User Project Manager Chose Dropbox I also can't find wiredrive or box on there, eh I think they're all the same. In my opinion, Wiredrive was pretty bad so Dropbox is preferred. Incentivized Helpful? Verified User Partner Chose Dropbox The ability to edit files and collaborate with others inside the file is nicer in Google Drive programs. However, I hate storing files on Google Drive. Dropbox is much more organized and accessible. Incentivized Helpful? Verified User Vice-President Chose Dropbox We use Google Drive for collaborative documents such as spreadsheets and word files since it has the option to edit in real time, we use Dropbox to store and share finished files or files too large to store in drive. Incentivized Helpful? Verified User Employee Chose Dropbox Dropbox has a better user interface design and it is clear to me what I am uploading, and where I am uploading them on Dropbox. It also gives me a preview of what I am looking at, whereas Google Drive does not provide that same usability. Dropbox is better when it comes to … Incentivized Helpful? Dr. Meshia Miller General Manager Chose Dropbox box.com integrates microsoft office products with ease Incentivized Helpful? PR Pujhitha Ramesh Research Scientist Chose Dropbox Similar, we just chose Dropbox first. Incentivized Helpful? Andy Miller Brand Photographer Chose Dropbox I've tried pretty much all of them. In my opinion, Dropbox just works better; better web UI, faster syncing, compatible with more apps. Integrates into the OS better. Incentivized Helpful? Verified User Professional Chose Dropbox I think Dropbox is good if you compare it to other cloud service software, especially on the business end, however it has room for improvement in areas like transferring files speed, customer service, folder conventions and integration with other apps. I consider than … Incentivized Helpful? Verified User Contributor Chose Dropbox I would say that Dropbox ranks in the middle among the others I have used. Google Drive is my preference, because of its simple UI and smooth user experience. Dropbox ranks second because it's a bit clunky compared to Google. OneDrive ranks third because it's still useful and … Incentivized Helpful? ER Erika Reyes Freelance Film Director Chose Dropbox Google Drive does not provide much space because it also includes gmails and other sources. It is easier to control what is included within the DropBox and the quality of the files stays the same. Incentivized Helpful? Verified User Analyst Chose Dropbox It wasn't my task to select a drive service, but I prefer Dropbox because it has more features, it is easier to use and in terms of design/front it is more appealing. Incentivized Helpful? Verified User Employee Chose Dropbox Dropbox's organization is a lot more conducive to my work environment Incentivized Helpful? Farrah-Marie Gomes Associate Vice President for Student Affairs Chose Dropbox Google Drive has similar features, but the security functions of Dropbox allows our institution to save our sensitive and regulated data in a more protected way on Dropbox. This gives administrators, decision makers and policy makers additional piece, especially during a time … Incentivized Helpful? Verified User Director Chose Dropbox I prefer the user interface that Dropbox uses. I like using Dropbox on my cell phone, but it also works wonderfully on web browsers of all types. Incentivized Helpful? Renato Lizardo Creative Director Chose Dropbox It's easier to use Dropbox. With Google Drive, the price is expensive and sharing files suck. It's easy to share and download files with Dropbox and you can send over videos for clients to check out and just comment on. With OneDrive, it's a bit too constricting when it comes … Incentivized Helpful? YK Yujin Kim Motion graphics designer Chose Dropbox File syncing is so much smoother and for sure faster! It's easier to share files. People can preview them, look at them, download them, with no issues. And you can share files/folder so other individuals can contribute without causing much ruckus Incentivized Helpful?
Top Pros	Pro Easy to use Pro Large files Pro Sharing files
Top Cons	Minus Free version Minus Customer service Minus Google drive

Features

Dropbox

File Sharing & Management

Comparison of File Sharing & Management features of Product A and Product B
	Dropbox 7.6 804 Ratings 11% below category average
Versioning	7.4644 Ratings
Video files	7.8633 Ratings
Audio files	8.0568 Ratings
Document collaboration	7.6706 Ratings
Access control	7.4750 Ratings
File search	7.1778 Ratings
Device sync	7.8741 Ratings

Cloud Storage Security & Administration

Comparison of Cloud Storage Security & Administration features of Product A and Product B
	Dropbox 7.5 768 Ratings 15% below category average
User and role management	7.3706 Ratings
File organization	8.0757 Ratings
Device management	7.2662 Ratings

Cloud Storage Platform

Comparison of Cloud Storage Platform features of Product A and Product B
	Dropbox 7.9 759 Ratings 8% below category average
Performance	7.9753 Ratings
Reliability	8.2757 Ratings
Storage Reports	7.6582 Ratings

Best Alternatives
	Dropbox
Small Businesses	SugarSync Score 10.0 out of 10
Medium-sized Companies	Druva Data Resiliency Cloud Score 9.7 out of 10
Enterprises	Druva Data Resiliency Cloud Score 9.7 out of 10
All Alternatives	View all alternatives

User Ratings
	Dropbox
Likelihood to Recommend	7.8 (827 ratings)
Likelihood to Renew	6.4 (30 ratings)
Usability	8.2 (28 ratings)
Availability	7.7 (3 ratings)
Performance	6.4 (7 ratings)
Support Rating	6.1 (34 ratings)
Online Training	8.2 (2 ratings)
Implementation Rating	9.1 (3 ratings)
Product Scalability	7.7 (3 ratings)

User Testimonials
	Dropbox
Likelihood to Recommend	Dropbox Dropbox has been greatly suited for sharing video files when working on our final thesis of a short film. It is easier to share files to multiple colleagues while also keeping the resolution the same. It also allows us to use the source to store our footage for safekeeping and to have it accessible to all Incentivized ER Erika Reyes Freelance Film Director Read full review
Pros	Dropbox Shared data among all peoples who have access to certain folders. Data stored online so it frees lots of space from the personal computer. Updates really fast. You can access all the information on a file on your computer and on the Dropbox online platform. Incentivized Diana Lamaj Student Read full review
Cons	Dropbox Not a fan of "Suggested from your activity" on every page. Annoying when you upload something and it opens the preview with every upload. Sad to see the integration with Google Sheets go as we use that. I would love for there to be training included in our paid subscription. I wish there were a way to set as admin a company-wide template for naming files and folders. Incentivized KR Kelsey Redfoot Office Manager & Bookkeeper Read full review
Likelihood to Renew	Dropbox Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need. Incentivized Michelle Hidalgo Development and Marketing Manager Read full review
Usability	Dropbox [Its] functionality and usability are very good, however[,] on every computer that I have ever installed the app on, Dropbox assumes I want it to update the files every time I start the system up. That's not always true, but the app assumes it is. I can switch that function off, but I would rather that function default to "Off" and then I can decide to turn it on as needed. Incentivized Daniel Epstein Producer/Videographer/Editor Read full review
Performance	Dropbox Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful. Incentivized AR Adriano Rosa Programmer Read full review
Support Rating	Dropbox They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee. Incentivized MP Milika Phiri Head of Operations Read full review
Online Training	Dropbox I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it! Incentivized AG Andrea Garofalo Office Manager Read full review
Implementation Rating	Dropbox I needed to stay current in improving my daily operations. Dropbox was suggested to me by a former colleague two-years ago and I've been using it just fine ever since. Annesa L Lacey Founder & CEO Read full review
Alternatives Considered	Dropbox Google Drive has similar features, but the security functions of Dropbox allows our institution to save our sensitive and regulated data in a more protected way on Dropbox. This gives administrators, decision makers and policy makers additional piece, especially during a time and living in a world where data breaches are much more frequent and common. Incentivized Farrah-Marie Gomes Associate Vice President for Student Affairs Read full review
Scalability	Dropbox bc i think box.com is better and more affordable Incentivized Dr. Meshia Miller General Manager Read full review
Return on Investment	Dropbox Negatively impacted my ROI as it's rather expensive. Many of my freelancers were having issues accessing Dropbox because they already had other clients with Dropbox, so I requested Google Drive instead. Wish the collaboration was easier. A lot of times, people on my team can't access photos. Incentivized Lisa Ullery Gallegos, CPDT-KA Owner Read full review
ScreenShots	Dropbox Screenshots