Dropbox

Dropbox

4099 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Dropbox	Score 8.3 out of 10	N/A	Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.	$9.99 per month

Pricing

Dropbox

Editions & Modules

Plus: $9.99
per month
Essentials: $18
per month
Business: $20
per month per user
Business Plus: $26
per month per user
Basic: Free

Offerings

Pricing Offerings
Dropbox
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Dropbox
Considered Both Products	Dropbox Travis Warren VP, Content Chose Dropbox MASV is better for huge file transfers, Slack is better for small, quick file sharing within our team Incentivized Helpful? RG Renee Gonzalez Paralegal Chose Dropbox I've used Microsoft SharePoint. I would recommend Dropbox of SharePoint because it gives me more space when naming files. Dropbox also allows me to created bigger files than SharePoint. Google Chrome One Drive is ok. I feel like the functions are limited verses Dropbox. I also … Incentivized Helpful? Joy Wilson Joy Officer Chose Dropbox Dropbox is more rubust in security. It's more formal and contained compared to Google Drive. It's easier to manage users and access form an employer's perspective because it allows the files to be easily remain despite an employee's departure. Ownership can easily remain in … Incentivized Helpful? Verified User Administrative Assistant Chose Dropbox Dropbox is more widely used with my company. Incentivized Helpful? Verified User Employee Chose Dropbox Dropbox is a bit more organisable than Google Drive I think. Google Drive always feels a bit cluttered and files are harder to find than on Dropbox. Sharing files with others is also easier. Incentivized Helpful? Verified User Consultant Chose Dropbox We have been using Dropbox for years and is already a part of our day to day. However, we pay Google business and have considered switching. Incentivized Helpful? Verified User Employee Chose Dropbox Google Drive pails in comparison to file searching and I find the file versioning and file linking way more intuitive on Dropbox. The overall user experience and range of capabilities seems better with Dropbox. Incentivized Helpful? Verified User Director Chose Dropbox It is more robust in its safety features. It is also a trusted product that we fill also has a larger capacity to keep and store our important organization documents and files. Incentivized Helpful? Verified User Manager Chose Dropbox Dropbox allows all file types, and they can be accessed from a variety of devices. Incentivized Helpful? Verified User Manager Chose Dropbox I prefer Dropbox because it’s easier to manage lots of different folders, the versions of files names the same thing update automatically and the interface is easier to understand Incentivized Helpful? Verified User Analyst Chose Dropbox It has more bandwidth than Google Drive. It organizes folders better for the company's needs Incentivized Helpful? Verified User Employee Chose Dropbox Compared to OneDrive, Dropbox is easier to use, has a more professional interface, and makes it easier to share files. Compared to WeTransfer, Dropbox feels more secure. I'm not sure how accurate this is in reality, but the UI makes it feel this way, I think. Incentivized Helpful? Verified User Manager Chose Dropbox Ease of use and sharing capabilities for internal and external users. Incentivized Helpful? Dominique Sears Accounts Receiveable Chose Dropbox Dropbox is a much more simple to use. I like both apps but Dropbox provides a more sleek experience. If i had to choose a second app to use, I would choose mega, but my first choice is Dropbox. There is always room for improvement however. I overall like the general use Incentivized Helpful? Cindy Ward Director of Operations Chose Dropbox Dropbox was recommended by our IT team and we think it was the best choice. Incentivized Helpful? Kristy K Wingfield Principal Chose Dropbox Higher cost, similar product. Incentivized Helpful? Ashley Flanagan Content Director Chose Dropbox I like Dropbox better as you can preview the files right on the web before needing to download them to your computer. It is also more of a collaborative space than WeTransfer is. Incentivized Helpful? Verified User Employee Chose Dropbox Dropbox provides a much larger amount of storage, a wide range of file acceptance, and a more direct integration into our devices. Although Google Drive is useful, it has too many limitations for our business to use in the quantity and quality we want. Google Drive also mostly … Incentivized Helpful? Verified User Program Manager Chose Dropbox Dropbox is better in most situations Except for when multiple users are editing and saving one document. In this circumstance typically Google Drive allows easier use of services as you do not have to worry about your files being overwritten and chasing the change history to … Incentivized Helpful? Verified User Administrative Assistant Chose Dropbox DocuSign is extremely limited with the number of documents that you can send/sign and is literally quadruple the cost. Dropbox is unlimited documents and signatures for a much lower fee. Small and medium sized businesses can't afford to not choose Dropbox. Incentivized Helpful? Verified User Consultant Chose Dropbox Apple isn't inclusive of all devices or optimal for file sharing and collaborative work. Their storage is great but only holds files. Google Drive is the best for collaborative work, but Clients don't always accept it. Issues about IT permissions, maximum storage, security … Incentivized Helpful? Verified User Professional Chose Dropbox Dropbox is more reliable, allows for more file types to be stored, does not require constant sign-ups, and is overall much better for file management. Incentivized Helpful? Verified User Manager Chose Dropbox Dropbox is much better for file organization than Google Drive. It's much easier to organize files and find files. It's much easier to give access to users who need it and create groups for individual departments and interdepartmental. It's much easier to see who has access to … Incentivized Helpful? Verified User Employee Chose Dropbox On teams, it is hard to view files. Within teams, you have to download them, which takes forever to load if you go back by accident. Dropbox is the best option out of anything I have used. Incentivized Helpful?
Top Pros	Pro Easy to use Pro Large files Pro Sharing files
Top Cons	Minus Free version Minus Customer service Minus Google drive

Features

Dropbox

File Sharing & Management

Comparison of File Sharing & Management features of Product A and Product B
	Dropbox 7.6 781 Ratings 11% below category average
Versioning	7.4622 Ratings
Video files	7.8614 Ratings
Audio files	8.0550 Ratings
Document collaboration	7.6685 Ratings
Access control	7.4728 Ratings
File search	7.1756 Ratings
Device sync	7.8720 Ratings

Cloud Storage Security & Administration

Comparison of Cloud Storage Security & Administration features of Product A and Product B
	Dropbox 7.5 749 Ratings 15% below category average
User and role management	7.3687 Ratings
File organization	8.0738 Ratings
Device management	7.2643 Ratings

Cloud Storage Platform

Comparison of Cloud Storage Platform features of Product A and Product B
	Dropbox 7.9 739 Ratings 8% below category average
Performance	7.9733 Ratings
Reliability	8.2737 Ratings
Storage Reports	7.6565 Ratings

Best Alternatives
	Dropbox
Small Businesses	SugarSync Score 10.0 out of 10
Medium-sized Companies	Druva Data Resiliency Cloud Score 9.7 out of 10
Enterprises	Druva Data Resiliency Cloud Score 9.7 out of 10
All Alternatives	View all alternatives

User Ratings
	Dropbox
Likelihood to Recommend	7.8 (804 ratings)
Likelihood to Renew	6.3 (29 ratings)
Usability	8.0 (27 ratings)
Availability	7.7 (3 ratings)
Performance	6.4 (7 ratings)
Support Rating	5.0 (33 ratings)
Online Training	8.2 (2 ratings)
Implementation Rating	9.1 (3 ratings)
Product Scalability	7.7 (3 ratings)

User Testimonials
	Dropbox
Likelihood to Recommend	Dropbox Dropbox is well suited to file organization and storage. It also makes sharing large files very easy. The "send for signature" feature is proving very useful. The system functions well as an app on mobile, on the web, or when integrating with the file explorer on a desktop. Within moments of adding a new file, it is backed up and available across the whole system. Incentivized BG Bronte Gordon Head of Social Media Marketing Read full review
Pros	Dropbox Shared data among all peoples who have access to certain folders. Data stored online so it frees lots of space from the personal computer. Updates really fast. You can access all the information on a file on your computer and on the Dropbox online platform. Incentivized Diana Lamaj Student Read full review
Cons	Dropbox Not a fan of "Suggested from your activity" on every page. Annoying when you upload something and it opens the preview with every upload. Sad to see the integration with Google Sheets go as we use that. I would love for there to be training included in our paid subscription. I wish there were a way to set as admin a company-wide template for naming files and folders. Incentivized KR Kelsey Redfoot Office Manager & Bookkeeper Read full review
Likelihood to Renew	Dropbox Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need. Incentivized Michelle Hidalgo Development and Marketing Manager Read full review
Usability	Dropbox [Its] functionality and usability are very good, however[,] on every computer that I have ever installed the app on, Dropbox assumes I want it to update the files every time I start the system up. That's not always true, but the app assumes it is. I can switch that function off, but I would rather that function default to "Off" and then I can decide to turn it on as needed. Incentivized Daniel Epstein Producer/Videographer/Editor Read full review
Performance	Dropbox Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful. Incentivized AR Adriano Rosa Programmer Read full review
Support Rating	Dropbox It has not been necessary to go to customer support lately, since everything works perfectly. However, I must add that at the beginning when I started using Dropbox, and I had any doubts about how it worked, customer support was always attentive and found the best solutions effectively. Arianna Wilson Web Design Development Specialist Read full review
Online Training	Dropbox I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it! Incentivized AG Andrea Garofalo Office Manager Read full review
Implementation Rating	Dropbox I needed to stay current in improving my daily operations. Dropbox was suggested to me by a former colleague two-years ago and I've been using it just fine ever since. Annesa L Lacey Founder & CEO Read full review
Alternatives Considered	Dropbox GOOGLE has no customer service, although it's the most convenient. Because I purchased from a 3rd party (my company account) it won't allow me to upgrade which is the only reason I was seeking out a third party. I do enjoy how easy it is to transfer large files. Incentivized Lisa Ullery Gallegos, CPDT-KA Owner Read full review
Return on Investment	Dropbox Allowed faster and easier scorecard usage. Able to share our processes with CEOs across various organizations. One teammate was unable to use Dropbox to its full potential and made several mistakes due to the poor design of the web version of Dropbox. Incentivized Sean Park Head of Talent Read full review
ScreenShots	Dropbox Screenshots