Likelihood to Recommend For our use case we have been using it extensively for centralizing the automated backup creation per scheduled time intervals for critical datastores and servers. Designed a backup plan DR plan accordingly and have everything integrated. To have better sleep for operational overhead in the event of ransomware attack or cloud systems going down in one region, this automation tremendously helps us to get a new env running in few minutes with less manpower.
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MEGA is great for storing and syncing files across devices. It has a great web interface, as well as a sync tool for desktop and a mobile app that works very well on iPhone. (I have not used the
Android version of the app.) I like the overall usability, as well as some of the features like the QR code and contact list functionality. I like the file versioning and file management features as well. What works less well for me is collaboration with other users, and file sharing among users. I have not been able to find a way to view all files shared with me from other users in the same view as my own files. In fact, when files are shared with me, the only way I have been able to locate them is through Notifications, which is sub-par. I would much prefer to see all shared folders alongside my files, without having to make a copy of the shared folder, thus losing the ability to sync with another user's changes, as well as using up my storage space.
Read full review Pros We like the option of downloading backed up files both individually and as a group. The ransomware protection is a security feature that puts our minds at ease when it comes to the safety of our data. The Customer Success team does frequent reach outs and technical health checks. Read full review MEGA - The Privacy Company
Mega is very easy to use Mega has a solid referral program unlike others Mega is very secure Read full review Cons Advanced Ransomware Recovery doesn't work for all Druva offerings, that would be a great feature to have. The archiving feature could also offer more price flexibility. Seating up the initial configurations can be a little tedious due to the length of the documentation involved. Read full review MEGA - The Privacy Company
Sometimes the download rate drops by a lot, so the downloads take much longer. Read full review Likelihood to Renew This is the second company I've brought to Druva. Just today, I was tasked with recovering a file from a user that last saw it 6 months ago. I was able to restore it in under 5 minutes of getting the request. It's really that easy.
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Usability The product is easy to navigate and manage. Setup and configuration is also easy. We did not need to pay for any additional professional services. Our account team worked with use on the integration. It was not complex or difficult to learn how to setup and use. End users also have the ability to log in and manage their own files and emails
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Clean, contemporary UI that is heavily polished and works great. You can tell they did a lot of user testing with this, and have a top notch UI design team that really cares about the customer. A highly user-friendly service across platforms and form factors, I found their web, desktop and mobile apps to all be impeccably designed and consistent.
Read full review Reliability and Availability Like any service, there are scheduled maintenance periods and unscheduled outages, however outages have been very limited and fortunately have not had any impact on our environment.
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Performance Page response in the admin center is acceptable- rarely are we waiting for data to load. Backup speeds seem fine, and restore speeds are OK considering it's likely pulling data from cold storage. It often takes 30-60 seconds for the restore to begin transferring files, but speeds are acceptable thereafter
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Support Rating We had an issue in my first year that took a long time to fix. The support guy was awesome, took screen shots, filled me in, was professional, but it just took so long. I do think that was an anomaly, but it certainly sticks out nonetheless. Beyond that, we've had pretty good support "relationships" with the reps. They're usually pretty prompt at getting back and quite knowledgeable. Just make sure you have your proxies updated, because that's always step 1!
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While I have never contacted customer support, there is a large user community that has posted solutions on third party websites to a number of common questions like how to share files, and how to access files that have been shared with you. When I received a 40 GB shared file, I was not able to find how to access it until I searched on Google to find a solution, which was easy to find. The large user community helps with support tremendously.
Read full review In-Person Training They are very well knowledgeable. They conducted a two day training session and they explained each and everything.
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Online Training As an administrator, if I had a user who needed additional training, it was available. As an Administrator, the product was so easy I didn't need it
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Implementation Rating Implementation from cloud ranger to Druva Data Resiliency Cloud platform was a seamless integration experience to upgrade the policies and license for continual backup/recovery support. This may be one of the best "set it and forget it" apps for backup solutions, that also allow notifications for failures etc...
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Alternatives Considered When evaluating Druva Data Resiliency Cloud, we compared it against several market leaders. After extensive testing, we confirmed that Druva Data Resiliency Cloud stacks up well against these products due to the following features: Ease of use Simple to setup & configure Eliminates up front cost, commitment and capacity planning Immutable by default Flexible configuration options Single management interface
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Mega is a must go to first when expanding cloud storage capabilities and security. Mega can store any file types beyond that of
Google Drive and iCloud. Mega is competitively priced to be a suitable option to replace or augment other cloud storage options depending on your business needs. Mega is a must download addition for cloud storage
Read full review Scalability We started very small with this product, only backing up key officers' laptops. After our initial experience, we found it very easy to scale up the product to all company laptops and expand into file servers, VMWare servers, and other production-level data, like Office 365 and Teams. We found the product very easy to scale while remaining intuitive and efficient to use.
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Return on Investment Using Druva has simplified greatly the backup process. Once fully configured to your business needs, Druva provides a fast amount of backups. Druva has saved a lot of time for the IT team. Usually time is wasted by staff members searching for a missing email. Now, they reach out to us or use their own Druva account to locate a missing email quickly and easily. Read full review MEGA - The Privacy Company
You can create backups without needing to occupy the cloud you share with other workers. You can share large files quite quickly. Also, those who receive the link can access the file in just a few minutes. Read full review ScreenShots Druva Data Resiliency Cloud Screenshots