What users are saying about
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Top Rated
66 Ratings

Druva Phoenix

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Top Rated
66 Ratings
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Score 8.7 out of 100
10 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Druva Phoenix

Durva Phoenix is well suited for the VMware platform and has great restore functionality during disaster recovery. We use a different VM platform so our disaster recovery has a longer timeline if there is a critical failure as we need to get a base OS loaded before we can restore the VM data to it. This is the tradeoff between an expensive VM platform and a near free VM platform. Druva Phoenix is well suited to file version recovery if a previous data state is required by your employees or customers. Very quick to restore.
Keith Richard, MBA | TrustRadius Reviewer

Spanning Backup for Salesforce

Spanning Backup for Salesforce is best for a company with data that doesn't expire. There is no retention of the data that is backed up as it completes daily incremental backups. If you only want specific time periods like a rolling 90 days, you will not be able to set this, so it may not be appropriate for this.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Druva Phoenix
8.8
Spanning Backup for Salesforce
Universal recovery
Druva Phoenix
8.8
Spanning Backup for Salesforce
Live recovery
Druva Phoenix
8.5
Spanning Backup for Salesforce
Recovery verification
Druva Phoenix
8.6
Spanning Backup for Salesforce
Business application protection
Druva Phoenix
8.7
Spanning Backup for Salesforce
Multiple backup destinations
Druva Phoenix
8.9
Spanning Backup for Salesforce
Incremental backup identification
Druva Phoenix
8.8
Spanning Backup for Salesforce
Backup to the cloud
Druva Phoenix
9.4
Spanning Backup for Salesforce
Deduplication and file compression
Druva Phoenix
9.0
Spanning Backup for Salesforce
Snapshots
Druva Phoenix
9.2
Spanning Backup for Salesforce
Flexible deployment
Druva Phoenix
8.5
Spanning Backup for Salesforce
Management dashboard
Druva Phoenix
8.3
Spanning Backup for Salesforce
Platform support
Druva Phoenix
8.3
Spanning Backup for Salesforce
Retention options
Druva Phoenix
8.6
Spanning Backup for Salesforce
Encryption
Druva Phoenix
8.9
Spanning Backup for Salesforce

Pros

Druva Phoenix

  • Recoverability: The speed with which backups can be located and restored is the best I've ever seen.
  • Visibility: it's easy to keep an eye on what's successfully backing up and, more importantly, what's not.
  • Availability: Anywhere, anytime; if you need to recover data in a jiffy you're not tied to a specific local server interface - the web console is easily accessible from anywhere.
  • Simplicity: Configuration of backup jobs is straightforward and guides easily followable.
Anonymous | TrustRadius Reviewer

Spanning Backup for Salesforce

  • Easy to install and use.
  • Integrates well with Salesforce and can be accessed from within Salesforce.
  • Specific changes to records or metadata can easily be identified and restored.
JP Geygan | TrustRadius Reviewer

Cons

Druva Phoenix

  • Reporting, it can be hard to tell the actual amount of space consumed by a specific recovery point.
  • DRaaS is not easy to deploy since you have to work on AWS and Phoenix.
  • It does not provide a solution for Azure workloads.
humberto martinez | TrustRadius Reviewer

Spanning Backup for Salesforce

  • It is a bit expensive, we are a large company so it adds up quickly
  • Sometimes takes longer than I'd like with data backing up and restoration
  • Takes a while for me in terms of learning curve
Anonymous | TrustRadius Reviewer

Usability

Druva Phoenix

Druva Phoenix 8.8
Based on 44 answers
Certain backup solutions can be cumbersome on how they actually work. Where that's properly deploying hardware or software that will house the backups. Druva is different where the software and infrastructure is completely managed. All we needed to do is deploy agents and proxies and point the backups to Druva Phoenix
Tyler Cook | TrustRadius Reviewer

Spanning Backup for Salesforce

No score
No answers yet
No answers on this topic

Support Rating

Druva Phoenix

Druva Phoenix 9.0
Based on 51 answers
It's been pretty easy to get a hold of the Support team and they work well to resolve our issues. I wish I could email support directly (which we used to be able to do) versus having to login to the console and report an issue from there, that's a feature I'd like to see brought back but otherwise, their Support team is pleasant to work with.
Anonymous | TrustRadius Reviewer

Spanning Backup for Salesforce

Spanning Backup for Salesforce 9.0
Based on 1 answer
I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Druva Phoenix

Druva stacks up well against its competitors. I do not remember it being at a disadvantage in any category. Phoenix couldn't provide message-level restore on an on-premise Exchange server but after we moved to the cloud that requirement went away.
Russell Corrao | TrustRadius Reviewer

Spanning Backup for Salesforce

Very similar in features and setup. Spanning Backup for Salesforce was more affordable. After getting set up during the trial we were able to get that trial extended as we negotiated cost and contract and continued to use the same trail as production paid version as they update the subscription, not the install.
Anonymous | TrustRadius Reviewer

Return on Investment

Druva Phoenix

  • This is a necessary service to keep your information safe. I would not say that there is a tangible ROI unless you reach a point where your server gets attacked and wiped-out. Then, you can recover your information in an easy manner, which could represent a potential several-thousand-dollar savings.
Anonymous | TrustRadius Reviewer

Spanning Backup for Salesforce

  • Too expensive, $48 a month....we are spending over $15,000 a year. As we continue to scale, this cost will continue to increase
  • Not too many other negative impacts on ROI
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Druva Phoenix

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Spanning Backup for Salesforce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Druva Phoenix
8.7
Spanning Backup for Salesforce
9.0

Usability

Druva Phoenix
8.8
Spanning Backup for Salesforce

Support Rating

Druva Phoenix
9.0
Spanning Backup for Salesforce
9.0

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