Ease vs. OnPay

If you do not currently have a benefits enrollment platform in your payroll system, Ease is a great option. It is simple to enroll employees and give them access so they can elect their benefits. I found this system especially helpful during open enrollment. From an admin side, the system was simple and easy to use and got the job done!

Incentivized

I use OnPay to do payroll for two different companies. One is a simple service company with employees doing the same tasks and receiving the same pay rate. OnPay does a great job with this company. The other company is a restaurant and bar with employees doing several different tasks, making different pay rates and also receiving tips. OnPay makes what could be a nightmare to keep track of simple. Setting up the somewhat complex criteria for each of the variety of positions is made easier by the step-by-step process of entering the information. Each area of functionality is available in the set-up mode and tended to logically. I used another high-profile, more expensive product before switching to OnPay and there is no comparison regarding support expertise and ease of use, not to mention cost savings.

Incentivized

• Ease of use
• Videos for training
• It's customizable

Incentivized

• Providing a simple method of adding new employees.
• Payroll day is not something I dread with OnPay's simple step-by-step guidance.
• Weekly, Monthly, Quarterly and Yearly taxes are either paid or set aside easily so I can make those payments.
• Year-end w2's and 1099's are available and easy to create and provide to employees and contractors.

Incentivized

• Some of the connected exterior apps and other services from the Marketplace seem complex.
• Honestly, there's not much that I don't like so it's difficult to come up with cons.

Incentivized

• You can add additional additions or benefit items such as a car allowance. The process required me to contact a representative as that wasn't as easy to navigate.
• The process for handling additional withholdings for pre-payed taxes required support to ensure the calculations were accurate.
• Process for on-boarding is a little tricky if you don't start the process from the point of hire. You can add various things easily but it reflects differently in terms of completion of an Employee file.

OnPay is super easy to use. If I don't know something it doesn't take long to figure out just by navigating the website. If I still can't figure something out I usually "chat" with them and it's easily resolved.

Incentivized

I've never had to call support for EaseCentral. Our broker typically handles any questions we have.

Incentivized

I would say support is one of the best features OnPay has. You can call, chat or email. With ADP I was always on hold for a ridiculous amount of time. They also did not have chat when I was with ADP.

Incentivized

Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch

Incentivized

I have also used Hello Iris for benefit enrollment. After using Ease, I’d never go back. Ease was so much easier for our associates to use and was much easier to manage from an admin perspective. There were much fewer glitches and or freezes than with Hello Iris. Overall, usability is why we used Ease.

Incentivized

Onpay was a "no-brainer" . Implementation, training, and ROI, exceeded all the other platforms we reviewed. Plus their customer support is excellent. You always know who you're working with. Really appreciated all the help we received implementing clients, and great customer service from our client rep

Incentivized

• Positive. My business increased 35% in 2017.
• Paperless HR and benefit enrollment all online. I've been able to work with more group more efficiently, effectively, faster and easier.

Incentivized

• Reduces payroll processing time
• Ability for full electronic employee files
• The overall cost is the best in the industry, saving us money
• Ability for on/off-boarding ensures our files our complete
• There are a few limitations but they work with programmers to get those features setup