Egencia vs. Rydoo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Egencia
Score 8.6 out of 10
N/A
Egencia, part of the Expedia group, offers their corporate travel management program and applications. Egencia supports business travel compliance with authorization workflow, as well as travel expense tracking, travel risk management and policy adherence, mobile app, as well as travel consulting services available on demand.N/A
Rydoo
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
Rydoo (formerly Xpenditure) is a cloud based travel management solution that also handles the expense management process from receipt to accounting. After taking a picture of a receipt, Rydoo will extract all relevant data, and make it ready to be exported to the accounting software of your choice.
$5
per month
Pricing
EgenciaRydoo
Editions & Modules
No answers on this topic
Starter
$7
per active user/per month
Growth
$9
per active user/per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
EgenciaRydoo
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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User Ratings
EgenciaRydoo
Likelihood to Recommend
7.0
(14 ratings)
9.0
(9 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
6.4
(16 ratings)
7.0
(2 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
EgenciaRydoo
Likelihood to Recommend
Expedia Group
Overall, Egencia is a good tool for my employees to use when I (or my work partner) aren't available to make the reservations. They can easily access their account and the charges will go on the corporate credit card. This makes it all around easy for the traveling employees.
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Rydoo (formerly Cardwise)
I would recommend it for someone who wanted to track reimbursed expenses or credit card expenses, but there is not enough in Rydoo to work with these two distinct categories of items separately. It is not a good fit for someone looking to have their expenses seamlessly reimbursed (like Expensify). I do recommend it if you need to work with multiple currencies, because it makes that easy.
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Pros
Expedia Group
  • Egencia is an all-in-one booking tool so you can keep everything in once place.
  • Egencia works with SAML, so it's easy for users to get set up and logged in.
  • Egencia helps keep things in order by preventing bookings without the approval of managers. This can help keep costs low as well.
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Rydoo (formerly Cardwise)
  • Saves recent accounts so you do not have to search for them each time you are adding receipts
  • Matches transactions quickly
  • Reads receipt details accurately
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Cons
Expedia Group
  • Customer service was awful. It was a running joke that when we had to call customer service for something (frequent), it was a crap-shoot whether we were going to get someone that knew what they were doing.
  • The website was not intuitive and sometimes made it difficult to find the flights we wanted. Most of the admins resorted to looking for flights on other services and then searching for that flight specifically in Egencia.
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Rydoo (formerly Cardwise)
  • Support responsiveness.
  • Features to detail what has actually been reimbursed vs. what has been reported.
  • More flexibility in setting approval flows.
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Usability
Expedia Group
It is just so simple to use.
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Rydoo (formerly Cardwise)
No answers on this topic
Support Rating
Expedia Group
When I had a problem with cancelled and rescheduled flight Egencia team was not helpful at all. They claimed that in their system the flight is still happening hence they will not advise on anything else. I had to spend a lot of time calling the airline to clarify the details and to find out when my flight is happening in the end.
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Rydoo (formerly Cardwise)
When Rydoo is responsive, support is just fine, but there have been times when our requests for support have gone unanswered for more than a day when their queue has indicated response times much shorter than that.
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Online Training
Expedia Group
My training was over the phone with some trial and error.
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Rydoo (formerly Cardwise)
No answers on this topic
Alternatives Considered
Expedia Group
It's not even close! Axios was much more difficult to navigate than Egencia. In my opinion, Egencia more closely mirrors travel booking systems we all use outside of work, which makes training much easier for new users. The ability to automatically download calendar invites, share itineraries, and download PDF receipts is such a big help
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Rydoo (formerly Cardwise)
Expensify was easy to use too but I feel like Rydoo does a better job of capturing receipt info with less work on the users end. Also with Rydoo you don't have to create a report, you can just submit expenses as you go. With Expensify you had to create a report first which added extra unnecessary work with no benefits.
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Return on Investment
Expedia Group
  • More efficient booking - save time.
  • We can specify when additional approval needs to take place based on perimeters that we set (price, class, etc) - save money!
  • All electronic - bookings all online so have easy access to all staff trips.
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Rydoo (formerly Cardwise)
  • Rydoo saves time, which saves money. I'm able to make and check expenses quickly.
  • Rydoo was easy to learn and integrate. It didn't require lengthly training so it smoothed the onboarding process for new hires.
  • Rydoo centralizes internal communication about specific expenses, since you can leave comments.
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ScreenShots

Rydoo Screenshots

Screenshot of iPhone app screenshotScreenshot of Online dashboard screenshotScreenshot of Expense detail screenshot