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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EpicCare EMR

    Score9.2 out of 10
    N/AEpicCare is an ambulatory EHR system, allowing healthcare practitioners to provide access to health records via a patient portal, as well as communicate, complete questionnaires and e-visits, etc, and support outpatient operations such as therapy, as well as clinical research (e.g. recruitment, participant tracking, etc.).N/A

    InterSystems TrakCare

    Score1 out of 10
    N/AIntersystems offers TrakCare, an EMR system with additional modules to cover a wide range of functions of use in clinic administration.N/A
    Pricing
    EpicCare EMRInterSystems TrakCare
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    EpicCare EMRInterSystems TrakCare
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    EpicCare EMRInterSystems TrakCare
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Epic EpicCare EMR and InterSystems TrakCare
    Feature
    Epic EpicCare EMR
    10.0
    2 Ratings
    28% above category average
    InterSystems TrakCare
    6.4
    1 Ratings
    16% below category average
    Claims management10.01 Ratings10.01 Ratings
    Coding10.02 Ratings10.01 Ratings
    Real-time eligibility verification00 Ratings10.01 Ratings
    Patient billing00 Ratings1.01 Ratings
    Financial Reporting00 Ratings1.01 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Epic EpicCare EMR and InterSystems TrakCare
    Feature
    Epic EpicCare EMR
    8.8
    1 Ratings
    14% above category average
    InterSystems TrakCare
    -
    Ratings
    Rule-based scheduling10.01 Ratings00 Ratings
    Automated appointment reminders5.01 Ratings00 Ratings
    Multi-location support10.01 Ratings00 Ratings
    Calendar interface10.01 Ratings00 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Epic EpicCare EMR and InterSystems TrakCare
    Feature
    Epic EpicCare EMR
    9.3
    2 Ratings
    25% above category average
    InterSystems TrakCare
    3.1
    1 Ratings
    80% below category average
    Charting / document management10.02 Ratings10.01 Ratings
    Templates5.02 Ratings4.01 Ratings
    Patient portal10.01 Ratings5.01 Ratings
    Mobile/tablet support10.02 Ratings1.01 Ratings
    Fax integration10.01 Ratings2.01 Ratings
    Integration with other EMR and PM systems8.02 Ratings1.01 Ratings
    Workflow automation10.02 Ratings00 Ratings
    Speech recognition10.01 Ratings1.01 Ratings
    Customization10.02 Ratings1.01 Ratings
    E-prescribing10.02 Ratings3.01 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Epic EpicCare EMR and InterSystems TrakCare
    Feature
    Epic EpicCare EMR
    10.0
    2 Ratings
    18% above category average
    InterSystems TrakCare
    5.5
    1 Ratings
    41% below category average
    HIPAA compliance10.02 Ratings8.01 Ratings
    Role-based permission levels10.02 Ratings6.01 Ratings
    Data backups and redundancy10.02 Ratings7.01 Ratings
    Local mode / networking failsafe10.02 Ratings1.01 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Epic EpicCare EMR and InterSystems TrakCare
    Feature
    Epic EpicCare EMR
    9.0
    2 Ratings
    18% above category average
    InterSystems TrakCare
    1.0
    1 Ratings
    153% below category average
    Task tracking10.02 Ratings00 Ratings
    Specialty-specific workflows7.02 Ratings00 Ratings
    Multi-office / multi-physician capabilities10.02 Ratings1.01 Ratings
    Best Alternatives
    EpicCare EMRInterSystems TrakCare
    Small Businesses
    athenaClinicals
    Score10 out of 10
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    CareLogic EHR
    Score10 out of 10
    Enterprises
    Epic
    Score8.6 out of 10
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EpicCare EMRInterSystems TrakCare
    Likelihood to Recommend
    10.0
    (2 ratings)
    1.0
    (1 ratings)
    Support Rating
    7.0
    (1 ratings)
    7.0
    (1 ratings)
    User Testimonials
    EpicCare EMRInterSystems TrakCare
    Likelihood to Recommend
    Epic
    Best for any medical clinic that is connected to a major medical center. Not good for stand-alone clinics or an EMR system in Spanish.
    Incentivized
    Read full review
    InterSystems
    Well suited if you have no developers and need something up quickly to let users get into patient data. But if you want to go beyond the layout, organization, or access of the application, it’s an uphill battle and doesn’t scale at all. If you want to be able to evolve the product, it’s not easy whatsoever
    Incentivized
    Read full review
    Pros
    Epic
    • One centralized location for medical records review, retrieval, additions/updates, etc.
    • User-friendly application.
    • Well know in the field, therefore training is easier than with a foreign (unknown) system.
    Incentivized
    Read full review
    InterSystems
    • Quickly get a front end working into patient indexes.
    • Integrates with InterSystems products.
    • Works with IE well.
    Incentivized
    Read full review
    Cons
    Epic
    • Med Order simplification.
    • Easy workflow.
    • AI prediction.
    Incentivized
    Read full review
    InterSystems
    • Extensibility of features.
    • Custom JavaScript/HTML/CSS support is almost nonexistent.
    • Source control has to rely on serialization of entire compiled package of TrakCare instead of individual edited files.
    • Transformations should handle everything instead of just non system default code.
    Incentivized
    Read full review
    Support Rating
    Epic
    The Company normally responds to most requests. At times, however, the response times are longer than expected.
    Incentivized
    Read full review
    InterSystems
    InterSystems has great support, however TrakCare is a different experience and their knowledge of that product is far more limited. This is shown through the lack of documentation of the product.
    Incentivized
    Read full review
    Alternatives Considered
    Epic
    Better integration and workflow with multidisciplinary clinics. More hospitals have EPIC. Mobile use is easy - more platforms allow us to access data.
    Incentivized
    Read full review
    InterSystems
    No answers on this topic
    Return on Investment
    Epic
    • I am not up to speed on the ROI for the product.
    • The product is average in terms of what it provides our organization.
    Incentivized
    Read full review
    InterSystems
    • Quick results for a new company.
    • Costing exponentially more to maintain as we evolve the product.
    Incentivized
    Read full review
    ScreenShots