TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor Kinetic

    Score8.1 out of 10
    N/AEpicor Kinetic is a customizable, scalable, product-centric cloud ERP designed specifically for manufacturers.N/A

    JobBOSS²

    Score8.3 out of 10
    N/AJobBOSS² is the evolution of E2 Shop with the addition of features of the JobBOSS manufacturing software, since the acquisition of E2 Shop's developer Shoptech Industrial Software by ECI Software Solutions in 2020.N/A
    Pricing
    Epicor KineticJobBOSS²
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epicor KineticJobBOSS²
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Epicor KineticJobBOSS²
    Considered Both Products
    Epicor Software
    Chose Epicor Kinetic
    Epicor is more robust, plus once ECI bought E2, they ruined JobBoss2.
    Incentivized
    ECI Software Solutions
    Chose JobBOSS²
    We switched from Epicor Kinetic mainly because Epicor's quoting module was difficult to use. JobBOSS² is more suited to the job shop quoting environment.
    Incentivized
    Chose JobBOSS²
    We initially selected E2, and then E2 was acquired by ECI, which has Jobboss. Then E2 morphed into Jobboss2.
    Incentivized
    Key User Insights
    Would buy again
    92%
    Would buy again
    169 Answers
    75%
    Would buy again
    30 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    126 Answers
    86%
    Delivers good value for the price
    32 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    162 Answers
    78%
    Happy with the feature set
    31 Answers
    Lived up to sales and marketing promises
    77%
    Lived up to sales and marketing promises
    67 Answers
    75%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    70%
    Implementation went as expected
    93 Answers
    79%
    Implementation went as expected
    19 Answers
    Features
    Epicor KineticJobBOSS²
    Payroll Management
    Comparison of Payroll Management features of Epicor Kinetic and JobBOSS²
    Feature
    Epicor Kinetic
    7.9
    52 Ratings
    5% above category average
    JobBOSS²
    4.4
    16 Ratings
    52% below category average
    Pay calculation8.250 Ratings6.316 Ratings
    Benefit plan administration8.129 Ratings6.59 Ratings
    Direct deposit files7.537 Ratings7.09 Ratings
    Customization
    Comparison of Customization features of Epicor Kinetic and JobBOSS²
    Feature
    Epicor Kinetic
    8.0
    151 Ratings
    6% above category average
    JobBOSS²
    7.7
    20 Ratings
    2% above category average
    API for custom integration8.3145 Ratings7.020 Ratings
    Plug-ins7.7120 Ratings8.416 Ratings
    Security
    Comparison of Security features of Epicor Kinetic and JobBOSS²
    Feature
    Epicor Kinetic
    8.4
    177 Ratings
    0% above category average
    JobBOSS²
    7.6
    35 Ratings
    10% below category average
    Single sign-on capability8.8149 Ratings7.527 Ratings
    Role-based user permissions8.1174 Ratings7.733 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Epicor Kinetic and JobBOSS²
    Feature
    Epicor Kinetic
    7.6
    186 Ratings
    1% above category average
    JobBOSS²
    7.0
    36 Ratings
    7% below category average
    Dashboards7.2178 Ratings6.836 Ratings
    Standard reports7.4183 Ratings7.336 Ratings
    Custom reports8.1174 Ratings6.936 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Epicor Kinetic and JobBOSS²
    Feature
    Epicor Kinetic
    7.3
    199 Ratings
    6% below category average
    JobBOSS²
    7.1
    32 Ratings
    8% below category average
    Accounts payable8.7189 Ratings7.029 Ratings
    Accounts receivable8.6184 Ratings6.828 Ratings
    Global Financial Support7.8103 Ratings6.718 Ratings
    Primary and Secondary Ledgers8.2126 Ratings5.720 Ratings
    Journals and Reconciliations7.6151 Ratings6.525 Ratings
    Configurable Accounting8.1136 Ratings7.125 Ratings
    Standardized Processes8.0159 Ratings7.627 Ratings
    Inventory Management
    Comparison of Inventory Management features of Epicor Kinetic and JobBOSS²
    Feature
    Epicor Kinetic
    8.4
    186 Ratings
    5% above category average
    JobBOSS²
    6.3
    38 Ratings
    23% below category average
    Inventory tracking8.0185 Ratings5.638 Ratings
    Automatic reordering7.9111 Ratings5.224 Ratings
    Location management7.7145 Ratings5.432 Ratings
    Order Management
    Comparison of Order Management features of Epicor Kinetic and JobBOSS²
    Feature
    Epicor Kinetic
    8.3
    189 Ratings
    5% above category average
    JobBOSS²
    5.0
    38 Ratings
    45% below category average
    Pricing8.4176 Ratings7.037 Ratings
    Order entry8.3187 Ratings7.538 Ratings
    Credit card processing7.688 Ratings5.516 Ratings
    Cost of goods sold8.1165 Ratings6.530 Ratings
    Order Orchestration7.8119 Ratings6.226 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Epicor Kinetic and JobBOSS²
    Feature
    Epicor Kinetic
    8.5
    161 Ratings
    12% above category average
    JobBOSS²
    3.2
    28 Ratings
    81% below category average
    Billing Management7.8142 Ratings7.128 Ratings
    Cash and Asset Management7.7137 Ratings6.922 Ratings
    Travel & Expense Management7.580 Ratings6.416 Ratings
    Budgetary Control & Encumbrance Accounting7.981 Ratings6.517 Ratings
    Period Close8.2144 Ratings6.321 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Epicor Kinetic and JobBOSS²
    Feature
    Epicor Kinetic
    9.2
    19 Ratings
    19% above category average
    JobBOSS²
    9.4
    3 Ratings
    21% above category average
    Budgeting and Forecasting9.015 Ratings9.02 Ratings
    Project Costing8.016 Ratings9.03 Ratings
    Cost Capture10.017 Ratings9.02 Ratings
    Capital Project Management9.011 Ratings9.02 Ratings
    Customer Contract Compliance9.09 Ratings9.02 Ratings
    Project Revenue Recognition9.012 Ratings9.02 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Epicor Kinetic and JobBOSS²
    Feature
    Epicor Kinetic
    7.7
    74 Ratings
    9% above category average
    JobBOSS²
    6.0
    26 Ratings
    16% below category average
    Project Planning and Scheduling7.767 Ratings5.525 Ratings
    Task Insight for Project Managers7.154 Ratings7.519 Ratings
    Project Mobile Functionality7.244 Ratings7.718 Ratings
    Definable Resource Pools7.051 Ratings8.413 Ratings
    Grants Management
    Comparison of Grants Management features of Epicor Kinetic and JobBOSS²
    Feature
    Epicor Kinetic
    7.9
    33 Ratings
    6% above category average
    JobBOSS²
    4.6
    10 Ratings
    48% below category average
    Award Lifecycle Management8.529 Ratings8.110 Ratings
    Procurement
    Comparison of Procurement features of Epicor Kinetic and JobBOSS²
    Feature
    Epicor Kinetic
    8.0
    138 Ratings
    12% above category average
    JobBOSS²
    3.6
    27 Ratings
    65% below category average
    Bids Analyzed and Compared7.559 Ratings6.316 Ratings
    Contract Authoring7.456 Ratings8.311 Ratings
    Contract Repository7.758 Ratings8.512 Ratings
    Requisitions-to-Purchase Orders Integrated7.696 Ratings7.115 Ratings
    Supplier Management7.6130 Ratings5.825 Ratings
    Risk Management
    Comparison of Risk Management features of Epicor Kinetic and JobBOSS²
    Feature
    Epicor Kinetic
    7.8
    49 Ratings
    14% above category average
    JobBOSS²
    4.4
    17 Ratings
    42% below category average
    Risk Repository8.139 Ratings7.615 Ratings
    Control Management7.744 Ratings7.015 Ratings
    Control Efficiency Assessments7.440 Ratings6.813 Ratings
    Issue Detection8.545 Ratings6.813 Ratings
    Remediation and Certification7.739 Ratings7.715 Ratings
    Logistics
    Comparison of Logistics features of Epicor Kinetic and JobBOSS²
    Feature
    Epicor Kinetic
    7.6
    103 Ratings
    8% above category average
    JobBOSS²
    5.3
    13 Ratings
    28% below category average
    Transportation Planning and Optimization7.971 Ratings8.88 Ratings
    Transportation Execution Management7.965 Ratings8.77 Ratings
    Trade and Customs Management7.556 Ratings7.47 Ratings
    Fulfillment Management8.086 Ratings8.09 Ratings
    Warehouse Workforce Management7.973 Ratings8.59 Ratings
    Manufacturing
    Comparison of Manufacturing features of Epicor Kinetic and JobBOSS²
    Feature
    Epicor Kinetic
    7.9
    148 Ratings
    5% above category average
    JobBOSS²
    6.5
    28 Ratings
    14% below category average
    Production Process Design7.9119 Ratings6.818 Ratings
    Production Management8.2139 Ratings6.025 Ratings
    Configuration Management7.6106 Ratings5.919 Ratings
    Work Execution7.6109 Ratings6.622 Ratings
    Manufacturing Costs7.7132 Ratings6.027 Ratings
    Supply Chain
    Comparison of Supply Chain features of Epicor Kinetic and JobBOSS²
    Feature
    Epicor Kinetic
    8.1
    134 Ratings
    10% above category average
    JobBOSS²
    6.8
    26 Ratings
    8% below category average
    Forecasting7.1107 Ratings6.620 Ratings
    Inventory Planning7.7131 Ratings6.025 Ratings
    Performance Monitoring7.8104 Ratings6.721 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Epicor Kinetic and JobBOSS²
    Feature
    Epicor Kinetic
    7.9
    67 Ratings
    7% above category average
    JobBOSS²
    7.6
    12 Ratings
    3% above category average
    Proposal Management8.254 Ratings8.011 Ratings
    Product Master Data Management8.063 Ratings7.210 Ratings
    Best Alternatives
    Epicor KineticJobBOSS²
    Small Businesses
    Zoho One
    Score9.1 out of 10
    Zoho One
    Score9.1 out of 10
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    Zoho One
    Score9.1 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor KineticJobBOSS²
    Likelihood to Recommend
    8.1
    (222 ratings)
    8.2
    (42 ratings)
    Likelihood to Renew
    8.8
    (2 ratings)
    8.2
    (5 ratings)
    Usability
    8.1
    (182 ratings)
    7.6
    (4 ratings)
    Support Rating
    7.3
    (3 ratings)
    5.5
    (5 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    7.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    8.5
    (15 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.6
    (14 ratings)
    6.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.0
    (1 ratings)
    User Testimonials
    Epicor KineticJobBOSS²
    Likelihood to Recommend
    Epicor Software
    I think it depends on the industry and complexity of the company. In our situation, we primarily use Epicor for financials, in a relatively simple manner. I don't think that Epicor is the most intuitive or simple to set up for our situation. I think Epicor is better suited for its target industry of manufacturing, where building out the multiple layers let's Epicor's strengths come to bear.
    Incentivized
    Read full review
    ECI Software Solutions
    I would recommend JobBoss to any colleague in small—to medium-sized manufacturing firms. Although I am not convinced that it will be able to handle advanced data from larger firms, it should be able to handle everything small—to medium-sized businesses require. JobBoss is great.
    Incentivized
    Read full review
    Pros
    Epicor Software
    • MRP Processing, PO Suggestion processing and maintaining Inventory/Accounting cost consistency.
    • Freighting with speed and precision allows us to ship on time with over 10 shipping stations they all run seamlessly.
    • Using ECM, we've streamlined our AP Invoicing process and increased our teams throughput at least 2x with more speed projected.
    • Using Co-Parts with Advanced Production, we've increased inventory accuracy and accounting for parts cost in a more transparent way.
    Incentivized
    Read full review
    ECI Software Solutions
    • Estimating is great once you learn how to use it, and it makes repeat estimates easier than ever.
    • Time tracking is amazing for us. It has taken some time to figure out exactly how we want to use the tracking parts, but it's only because it has multiple ways to do the same thing and finding out what works best for us took some time.
    • Billing and Purchasing are a breeze. The full package is worth the money to fully integrate the entire business into JobBOSS² since it can handle it all.
    Incentivized
    Read full review
    Cons
    Epicor Software
    • In Application Studio, there are quite a few things that you just have to know in order to really get it to work right. Such as when you are updating a dataview you have to save them refresh and then go back to the wizard to get the added fields that you may have added from a BAQ.
    • When running MRP it has a tendency to stall or not finish on occasion. This is a problem as we do not get any PO Suggestions when this happens.
    Incentivized
    Read full review
    ECI Software Solutions
    • quoting - limited functionality currently
    • costing of jobs and parts - there is very limited information on how their calculations work and limited customization of costing. Most of the job costing or margin reports are inaccurate. Costing is a black box with Jobboss2 that doesn't allow you to better understand how they are calculating nor the ability to tweak the variables of those calculations to align their reports and models with the way your organization costs and prices jobs.
    • Raw material inventory and resource tracking for jobs - we don't even use the raw material function because it's inflexible. When you quote raw material, oftentimes you ask for one size diameter of raw material...but the vendor may not have it and often the next best size instead. When/if this happens, you'd have to delete or re-add the raw material to jobboss2 and re-assign that size to every part that's used. You'd, in theory, have to have every possible size of raw material and every spec of raw material that you use in Jobboss2, and you'd still have to re-assign it all of the time to different parts when you couldn't find the ideal size of material. This is a huge gap.
    • Automatically logs you out while using the platform, even with only one tab open. We'll be actively using jobboss2, and even within a minute of login, you click on a module of jobboss2, and it will ask you to log in again. Very frustrating.
    • Inability to open multiple tabs in Jobboss2. We need to crossreference information all of the time, comparing inventory, last jobs routings & dates, and costs which we try to pull up multiple tabs in jobboss2, but it does not effectively allow you to do this. It's slightly possible, but oftentimes will log you out of your session as soon as you open a new tab.
    • Blanket orders and consignment - Jobboss2 is ineffective at allowing efficient tracking of blanket orders or parts on consignment. There's no functionality for consignment tracking of parts as you try to track replenishment buckets.
    • Customizable reports with more field and table selections - reports can be customized but only with the fields that Jobboss2 provides for that specific report. We need to link other tables from the database to be able to see the information that we need, and jobboss2 does not easily allow you to link a new table into reports to add additional fields that you want or need to see. For example, in Salesforce...you can pick specific tables that you want to link together and pull any field that you need. Jobboss2 only allows you to see the specific tables that they pre-built for reports. If you need another field that's missing on the report, you'd have to know SQL in order to add it vs. a user-friendly report builder that anyone non-technical would be able to use, which is standard in most other software platforms for ERP or CRM.
    • material/inventory forecasting to plan when you need the next job - this is incredibly limited. We typically look out for 2-12 months to plan when we'll need the next lot for a particular part. Jobboss2 material forecast will only let you look at the next 4 months as 4 columns and then it groups any months beyond that into one 5th column. You should be able to set a specific time horizon (i.e. from today to 12 months out and see the stock level and orders needed for each of those next 12 months. As a result, we still have to use manual spreadsheets to plan our production and scheduling jobs.
    • jobboss2 upcharges for most new features or modules that you want to add. For example, they've built reports that would be incredibly useful for the majority of their customers, but they charge to add one simple report because it's considered a customization.
    Incentivized
    Read full review
    Likelihood to Renew
    Epicor Software
    Easy to use, reliable, known product, best product configurator, Epicor continues to offer improvements every year.
    Incentivized
    Read full review
    ECI Software Solutions
    Jobboss tends to have a very steep learning curve and isnt always useable for a lot of manufacturing staff. Buy-in to utilize the software was and continues to be a challenge as staff needs to track & input components so that info on Jobboss is up to date and reliable
    Read full review
    Usability
    Epicor Software
    There is always room for improvement! I've used Great Plains ERP/MS Dynamics and Epicor my entire career. both do some things really well. Both could learn from each other. The KInetic user interface is much better than the classic windows overall. Please keep adding more functionality to the core financials!!! You need the accountants to be on your side.
    Incentivized
    Read full review
    ECI Software Solutions
    It is extremely easy to learn and use E2 Shop System. It provides everything a manufacturing company might be looking for, starting from entering a new PO to shipping parts. Routers that get created from E2 Shop System also help track parts on the shop floor and is accessible from every where. E2 Shop System also now has an app, which is great when it comes to scanning router steps directly from your phone.
    Incentivized
    Read full review
    Reliability and Availability
    Epicor Software
    No answers on this topic
    ECI Software Solutions
    Have had no issues with availability
    Incentivized
    Read full review
    Performance
    Epicor Software
    No answers on this topic
    ECI Software Solutions
    Have only had minimal issues with slow processing
    Incentivized
    Read full review
    Support Rating
    Epicor Software
    If the answer to your problem is not readily available in an answer book, your response or solution will take months, if you get one at all. Problems need to be sent to support and duplicated by them before they try to fix it. This is extremely frustrating because you have to prove to Epicor that you are having an issue. If by some miracle you get by this barrier, your problem is submitted to development for review. You can't speak to them or communicate in any way directly. This group appears to be completely unconcerned about user issues or customer service. Our experiences have been negative across the board.
    Incentivized
    Read full review
    ECI Software Solutions
    The initial training leaves a little to be desired because it's done by people who know the generalities of the system. However, once you get into one-on-one trainings and tech support calls, they do a tremendous job in these aspects. They go above and beyond to make sure you get what you need.
    Incentivized
    Read full review
    In-Person Training
    Epicor Software
    No answers on this topic
    ECI Software Solutions
    Our trainer was very knowledgeable and helpful.
    Incentivized
    Read full review
    Online Training
    Epicor Software
    No answers on this topic
    ECI Software Solutions
    The videos and live seminars were helpful but not all were as in-depth as needed.
    Incentivized
    Read full review
    Implementation Rating
    Epicor Software
    No answers on this topic
    ECI Software Solutions
    I assumed there would be more assistance from JobBoss for implementation of the software. I felt it was very independent on my part and I felt unsure a lot of the time
    Incentivized
    Read full review
    Alternatives Considered
    Epicor Software
    Most of my histories with SAP directly. I didn't really have any negative experiences. The only thing I could say is that I always had to go to somebody else to solve the problem that I can solve first person now with Epicor Kinetic.
    Incentivized
    Read full review
    ECI Software Solutions
    We really didn't compare too many other ERP systems. Unfortunately, I was not involved in the decision at the time it was made. We used to have E2 but we were kind of forced into upgrading because E2 would no longer do software updates. Very fluent transition from E2 to JobBOSS².
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Epicor Software
    No answers on this topic
    ECI Software Solutions
    Ability to add individual data collection seats instead of purchasing in bundles
    Incentivized
    Read full review
    Scalability
    Epicor Software
    Using the word Scalability usually implies an increase of use, or adding the use of other features. Making the product put to good/proper use for small companies without the need for full-time support, whilst integrity is maintained it is an entirely different topic. In my view, the current company may have acquired a full truck with options, where initially a small pick-up may have been better suited.
    Incentivized
    Read full review
    ECI Software Solutions
    No answers on this topic
    Return on Investment
    Epicor Software
    • We have increased our lead time of orders by about a week.
    • We have increased our output of product by 10% with the same amount of staff.
    • We were able to leverage Kinetic to optimize our business while moving two facilities.
    Incentivized
    Read full review
    ECI Software Solutions
    • We have seen improved visibility of our jobs and on how we quote our products to our customers.
    • It is nice to be able to see what is running on each station, who is running it and what part of the process the job is currently at.
    • I also like the Data Collection module as I can see in real time what all the employees are currently doing.
    Incentivized
    Read full review
    ScreenShots

    Epicor Kinetic Screenshots

    Screenshot of Production ManagementScreenshot of Role-Based Analytics and Business IntelligenceScreenshot of Planning and SchedulingScreenshot of Shipping and ReceivingScreenshot of the General LedgerScreenshot of Training and Development

    JobBOSS² Screenshots

    Screenshot of the management interface for the daily demands of job shops and machine shopsScreenshot of analytics that provide real-time visibility into job profitability