Likelihood to Recommend eSign Genie has completely streamlined our tedious document process and helps us to easily manage our documents from signature to delivery and even with ongoing storage. This enhancement saves us time, money, and headaches and has been a true lifesaver for our organization and for our customers. I highly recommend it!
Read full review I think it's an excellent day to day solution, at a very reasonable price. It works particularly well when paired with our document automation solutions, as we can automatically create the relevant "smart tags" for each party as part of building the signing blocks in the document. This means the document (or a whole package of documents) can be uploaded into Secured Signing and it can just read the tags, meaning they are effectively ready to send
Read full review Pros The learning curve is faster compared to the last software we used. It is easier to set up the templates and email messages so that the text boxes line up seamlessly. It is quicker to send agreements and to follow up if they are not returned in the allotted timeframe. Making changes to the documents is fast and easy. Read full review Easy to add signature fields. Easy to upload documents. Secure audit history. No need for an app - can sign through a browser. Read full review Cons I have no complaints about this software whatsoever. I started using Echosign years ago until Adobe bought them out and tripled the price and cut features. Then, I went to Docusign that was not very user friendly and the customer support is NON-EXISTENT. eSign Genie is wonderful! Read full review We see no deficiencies in the product. Even the new anti-money laundering etc rules seem to be catered for. The few things we did wish were there have all been added as the product has developed. Read full review Likelihood to Renew The tool is inexpensive and good value. We don't need a ton of eSign capabilities and this one provides what we need for a low cost given our low volume.
Read full review Wouldn't want to go back, and no one else offers a better service and support.
Read full review Usability Super simple - needs almost no instructions to setup and use
Read full review There is so little to it - it just works.
Read full review Support Rating eSign Genie has live chat support virtually twenty-four hours a day, seven days a week. They also have phone and email support as well. On the few occasions that I have had to contact support, they were very helpful, knowledgeable, and friendly. It's been a pleasure working with the folks at eSign Genie.
Read full review Usually quick and responsive - even with a newby.
Read full review Implementation Rating There is no implementation at all. You just sign up, upload your documents, set up the fields to complete, and you are done!
Read full review Training users (and ourselves) to think differently is the challenge - but given most users are not as familar with the computer systems which run their accounting software, that's not new.
Read full review Alternatives Considered Adobe Sign , despite coming from one of the best known brands in software, is the most frustrating and poorly-supported platform I've ever used.
HelloSign and
PandaDoc are good platforms - although the cost a bit more than eSignGenie, they are ahead on some features (not all)... depending on your exact use case, I'd consider them. However, for my simple use case, eSigngenie is the clear winner!
Read full review I haven't looked in detail at alternatives, as Secured Signing does everything we have needed it to, at a very reasonable price point
Read full review Return on Investment eSign Genie was the most affordable option of all vendors which helped us to stay within our project budget. We were able to purchase a relatively small number of document folders which was more appropriate to our needs than say DocuSign which required something like 1,000 documents minimum. The ease of use of eSign Genie helps us to implement new research studies without having to expend a lot of person hours to set things up. Read full review No more printing. No more posting. Everything gets completed and returned in real time. Read full review ScreenShots