Evariant Healthcare CRM (HCRM) vs. Kustomer
Evariant Healthcare CRM (HCRM) vs. Kustomer
Product | Rating | Most Used By | Product Summary | Starting Price |
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Evariant HCRM | N/A | Evariant, headquartered in Connecticut, offers the Evariant Healthcare CRM (HCRM), supporting marketing teams with patient engagement, multi-channel marketing campaign execution and analytics, and related features. | N/A | |
Kustomer | N/A | Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC. | $89 per month per user |
Evariant Healthcare CRM (HCRM) | Kustomer | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | All plans require an annual subscription and 8 users minimum. | ||||||||||||||
More Pricing Information |
Evariant Healthcare CRM (HCRM) | Kustomer | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Evariant Healthcare CRM (HCRM) | Kustomer | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Evariant Healthcare CRM (HCRM) | Kustomer | |
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Small Businesses | Salesmate Score 9.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Evariant Healthcare CRM (HCRM) | Kustomer | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (38 ratings) |
Likelihood to Renew | - (0 ratings) | 7.9 (2 ratings) |
Usability | - (0 ratings) | 8.4 (4 ratings) |
Availability | - (0 ratings) | 9.1 (2 ratings) |
Performance | - (0 ratings) | 6.4 (2 ratings) |
Support Rating | - (0 ratings) | 9.9 (7 ratings) |
In-Person Training | - (0 ratings) | 7.6 (2 ratings) |
Online Training | - (0 ratings) | 8.3 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.9 (2 ratings) |
Configurability | - (0 ratings) | 7.9 (2 ratings) |
Ease of integration | - (0 ratings) | 7.2 (2 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Vendor post-sale | - (0 ratings) | 8.7 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (2 ratings) |
Evariant Healthcare CRM (HCRM) | Kustomer | |
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Likelihood to Recommend | Evariant No answers on this topic | Kustomer, LLC |
Pros | Evariant No answers on this topic | Kustomer, LLC |
Cons | Evariant No answers on this topic | Kustomer, LLC |
Likelihood to Renew | Evariant No answers on this topic | Kustomer, LLC |
Usability | Evariant No answers on this topic | Kustomer, LLC |
Reliability and Availability | Evariant No answers on this topic | Kustomer, LLC |
Performance | Evariant No answers on this topic | Kustomer, LLC |
Support Rating | Evariant No answers on this topic | Kustomer, LLC |
In-Person Training | Evariant No answers on this topic | Kustomer, LLC |
Online Training | Evariant No answers on this topic | Kustomer, LLC |
Implementation Rating | Evariant No answers on this topic | Kustomer, LLC |
Alternatives Considered | Evariant No answers on this topic | Kustomer, LLC |
Scalability | Evariant No answers on this topic | Kustomer, LLC |
Return on Investment | Evariant No answers on this topic | Kustomer, LLC |
ScreenShots | Kustomer Screenshots |