Firebase Crashlytics vs. Instabug

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Firebase Crashlytics
Score 9.2 out of 10
N/A
Crashlytics is a mobile analytics tool which helps users find the exact line of code that their app crashed on, providing granular insight into mobile app performance and user experience. Crashlytics was acquired by Google in 2017 and is now offered as part of the Firebase product.N/A
Instabug
Score 8.0 out of 10
N/A
Instabug delivers Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to connect with customers, accelerate their workflow, and release with confidence. With bug and feedback reporting, crash reporting, in-app surveys, and infrastructure that supports over two billion devices world-wide, Instabug helps development and product teams easily collect bugs and feedback from beta testers and customers, Instabug…
$149
per month
Pricing
Firebase CrashlyticsInstabug
Editions & Modules
No answers on this topic
Basic
starts at $149
per month
Pro
starts at $249
per month
Premium
Custom Quote
Offerings
Pricing Offerings
Firebase CrashlyticsInstabug
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual plan.
More Pricing Information
Community Pulse
Firebase CrashlyticsInstabug
Considered Both Products
Firebase Crashlytics
Chose Firebase Crashlytics
As mentioned previously, the only realistic competitor to Crashlytics is Instabug (backed by Y Combinator in the W16 class). While Crashlytics is focused on actual crashes, Instabug's main innovation is in collecting feedback from users for non-crash bugs. While non-crash bugs …
Chose Firebase Crashlytics
Truly speaking, it is also a quite good tool for crash reports, but Firebase Crashlytics was better to use when you are using the Firebase Realtime database as your DB, so the integrations become much easier.
Instabug

No answer on this topic

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Firebase CrashlyticsInstabug
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Score 8.7 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
Firebase CrashlyticsInstabug
Likelihood to Recommend
10.0
(8 ratings)
8.0
(2 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Firebase CrashlyticsInstabug
Likelihood to Recommend
Google
Firebase Crashlytics is a no-brainer if you are already using any of the other Firebase suite of products, as its integration is very easy if you are already using these in your app. If you have cross-platform Android, iOS, and macOS apps, you should also consider Firebase Crashlytics to provide a unified across your platforms. If your app is only on Android or only on Apple, then you may be better off remaining with the default Apple Developer or Google Play Developer Console crash collection experiences.
Read full review
Instabug, Inc.
Instabug is great to capture bug reports during the testing phase of your app. You can also collect user data such as device, OS, and App version to easily reproduce the issue.
Read full review
Pros
Google
  • Providing stack traces that are useful when users have crashes.
  • Tracking crashes per version (app and OS) so we know whether to release a version to everyone instead of a subset.
  • Provides trending crsahes/problems if there's a spike in issues so we can get on it quickly.
Read full review
Instabug, Inc.
  • Makes it easy for the end-users of the mobile apps.
  • Provides crash analytics.
  • Helps capture user inputs.
Read full review
Cons
Google
  • Navigation between the issue listing and details is something difficult to understand for the new user.
  • Pannel takes time in loading may be because of analytics data but it can be reduce.
  • Not provide accurate line number in case of proguarded apps.
Read full review
Instabug, Inc.
  • We have specific customizations on Jira so we tend to have to contact customer support to create these for us when we make new integrations. It would be nice for us to do this ourselves so we don't have to contact the Instabug team.
  • Not very frequent but sometimes the platform breaks and we have to contact the Instabug team to resolve the issue. It would be great if they have better testing before shipping new changes to ensure stability.
Read full review
Likelihood to Renew
Google
Because its fulfilling our basic and necessary requirements that can be an only and enough reason to renew the subscription.
Read full review
Instabug, Inc.
No answers on this topic
Usability
Google
It is very easy for non-developer staff to use the Firebase Console and gather information for the development team. Developers will find it straightforward to integrate Firebase Crashlytics into new or existing codebases using Google's in-depth developer documentation. I cannot think of an easier cross-platform solution to use, and because of that I wish it supported more platforms!
Read full review
Instabug, Inc.
No answers on this topic
Alternatives Considered
Google
Truly speaking, it is also a quite good tool for crash reports, but Firebase Crashlytics was better to use when you are using the Firebase Realtime database as your DB, so the integrations become much easier.
Read full review
Instabug, Inc.
No answers on this topic
Return on Investment
Google
  • Fix bugs within hours rather than days or weeks
  • Retain users longer by reducing their frustration due to crashes
  • Keep management happy that our app is stable & bug-free
Read full review
Instabug, Inc.
  • Reduced the time to get feedback.
Read full review
ScreenShots

Instabug Screenshots

Screenshot of Instabug Report