FlowUp vs. Pega Customer Service

FlowUp

Pega Customer Service

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
FlowUp	Score 7.3 out of 10	N/A	FlowUp is a Follow-up Automation software that gives users automated follow-ups to design a workflow to reach leads at their most preferred communication channel. FlowUp aims to strengthen follow-up with multiple channel outreach with Calls, SMS, MMS, Ringless Voicemails, Surveys, Press 1 campaigns. It gives campaigns an edge with its Inbound strategy to stay connected with leads even while offline. It also helps keep all the needed platforms around with a Zero-coding CRM…	N/A
Pega Customer Service	Score 7.9 out of 10	N/A	Pega Customer Service is a solution for solving interactions with customers, including collections, claims management, and other case management. It is available in 3 editions: the Digital Customer Engagement Edition, the Enterprise Edition, and the Case Management Edition.	N/A

Pricing

FlowUp

Pega Customer Service

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
FlowUp	Pega Customer Service
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

$300 Per use

No setup fee

Additional Details

There will be Extra charges for Buy numbers. Numbers charges will be $5/per month for local Number and $10/per month for Toll-Free Number

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More Pricing Information

Community Pulse
	FlowUp	Pega Customer Service
Top Pros	Pro Marketing campaigns Pro Lead management Pro Marketing automation	Pro User interface Pro Simple and intuitive Pro Business process
Top Cons	Minus Internet connectivity Minus No negative Minus Stable internet	Minus Need to improve Minus Need to work Minus Customer service

Best Alternatives
	FlowUp	Pega Customer Service
Small Businesses	Simplify360 Score 7.8 out of 10	Simplify360 Score 7.8 out of 10
Medium-sized Companies	Bright Pattern Contact Center Score 10.0 out of 10	Bright Pattern Contact Center Score 10.0 out of 10
Enterprises	Conversica Score 9.5 out of 10	Conversica Score 9.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	FlowUp	Pega Customer Service
Likelihood to Recommend	10.0 (7 ratings)	7.7 (2 ratings)

User Testimonials
	FlowUp	Pega Customer Service
Likelihood to Recommend	FlowUP FlowUp is a well-suited tool for follow-up and marketing automation and it's worth giving a trial. This tool facilitates ease to engage with leads and customers more effectively and efficiently. Jignesh Vikram Project Manager Read full review	Pegasystems Pega is a very nice tool for when we need to deal with data coming from different sources that need to be connected and used collectively. Additionally, having an easy-to-use interface makes it ideal for building decision flow in a simple manner that can still take advance decisions for 1:1 communication. Incentivized Verified User Anonymous Read full review
Pros	FlowUP FlowUp presents planning schemes to make sales and communications during jobs such as software development or to create contract plans after completion much easier than they would be without it, by offering direct communication methods for sending announcements, proposals, or simply interacting privately. Incentivized Jeniriana Rodriguez Web Designer / Content Management Specialist Read full review	Pegasystems Easy to contact Responds very quickly Provides accurate information Incentivized Sanjay Meesala Senior Software Engineer Read full review
Cons	FlowUP I haven't encountered any fault so far as this tool is well designed to be user-friendly and intuitive hence achieving all my needs. Incentivized Brandt Muthoni Key Account Manager Read full review	Pegasystems Performance, as some of the tasks run in batch. Extensibility could take time for complex functionalities. At least the cloud version should be more powerful in terms of processing. Incentivized Verified User Anonymous Read full review
Alternatives Considered	FlowUP It's very outstanding for real-time sales reporting. Excellent with lead management. Efficient with email management. Customization of the dashboard. Incentivized deanna white Warehouse Manager Read full review	Pegasystems We have used different products those are ok but customer service is worst but Pega Customer Service is not like that tool and services both are doing excellent job Incentivized Sanjay Meesala Senior Software Engineer Read full review
Return on Investment	FlowUP There has been a big increase in the company's profit rate in the last quarter, and all thanks to the fact that we have started implementing Flowup for our commercial strategies, the reason for this being to be able to further expand our possibilities to reach potential clientele and other managers in the team. Incentivized Jeniriana Rodriguez Web Designer / Content Management Specialist Read full review	Pegasystems Reduced the manual effort due to introducing automation Increased customer satisfaction Enhanced personalization Incentivized Verified User Anonymous Read full review
ScreenShots	FlowUp Screenshots	Pega Customer Service Screenshots