FocalScope vs. HubSpot Service Hub
FocalScope vs. HubSpot Service Hub
Product | Rating | Most Used By | Product Summary | Starting Price |
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FocalScope | N/A | FocalScope is web-based help desk software. It includes email ticketing and live chat features for providing customer support, as well as surveys and a self-help knowledge base/FAQ. FocalScope can support multilevel SLAs and escalations. It also has a telephony integration for call center support. The system is available as Cloud solution as well as an in-house solution. Pricing: The Starter package for home businesses and startups costs $20/agent/month, and works… | $20 per month | |
HubSpot Service Hub | N/A | HubSpot Service Hub aims to bring customer service data and channels together in one place, and helps scale support through automation and self-service. According to the vendor, Service Hub provides more time for proactive service that delights, retains, and grows your customer base. | $50 per month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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FocalScope | HubSpot Service Hub | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
FocalScope | HubSpot Service Hub | |
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Likelihood to Recommend | - (0 ratings) | 8.6 (12 ratings) |
FocalScope | HubSpot Service Hub | |
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Likelihood to Recommend | FocalScope No answers on this topic | HubSpot |
Pros | FocalScope No answers on this topic | HubSpot |
Cons | FocalScope No answers on this topic | HubSpot |
Alternatives Considered | FocalScope No answers on this topic | HubSpot |
Return on Investment | FocalScope No answers on this topic | HubSpot |
ScreenShots | FocalScope Screenshots | HubSpot Service Hub Screenshots |