Forethought vs. Google Cloud Dialogflow
Forethought vs. Google Cloud Dialogflow
Product | Rating | Most Used By | Product Summary | Starting Price |
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Forethought | N/A | Forethought provides customer service automation that helps support teams. It infuses generative AI powered by Large Language Models (LLMs), at each stage of the customer support journey: resolving common cases , predicting and prioritizing cases, and assisting agents with relevant knowledge. | N/A | |
Google Cloud Dialogflow | N/A | Dialogflow (formerly Api.ai) is a chatbot building tool, designed to give users new ways to interact with digital products by building engaging voice and text-based conversational interfaces powered by AI. Dialogflow was acquired by Google in 2019. | N/A |
Forethought | Google Cloud Dialogflow | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Forethought | Google Cloud Dialogflow | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Forethought | Google Cloud Dialogflow | |
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Small Businesses | IBM watsonx Assistant Score 9.0 out of 10 | IBM watsonx Assistant Score 9.0 out of 10 |
Medium-sized Companies | Zoom Contact Center Score 9.2 out of 10 | Zoom Contact Center Score 9.2 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Forethought | Google Cloud Dialogflow | |
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Likelihood to Recommend | - (0 ratings) | 8.7 (5 ratings) |
Usability | - (0 ratings) | 8.9 (5 ratings) |
Support Rating | - (0 ratings) | 8.3 (5 ratings) |
Forethought | Google Cloud Dialogflow | |
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Likelihood to Recommend | Forethought No answers on this topic | Google |
Pros | Forethought No answers on this topic | Google |
Cons | Forethought No answers on this topic | Google |
Usability | Forethought No answers on this topic | Google |
Support Rating | Forethought No answers on this topic | Google |
Return on Investment | Forethought No answers on this topic | Google |
ScreenShots |