1 Rating
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Score 10 out of 100
29 Ratings
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Score 6.3 out of 100

Likelihood to Recommend

GloriaFood Online Ordering & Table Reservation System an Oracle Company

I am using GloriaFood for the last 2 years and I am already a fan of it, but when COVID19 came, everybody was so worried about the quality and hygiene food. they were the ones who delivered fresh and hygiene food. In short, great customer services with an organized system and experienced staff. Highly Recommended
Anonymous | TrustRadius Reviewer

Upserve, from Lightspeed

One thing Upserve [POS (formerly Breadcrumb)] does well is splitting customer checks is very easy and intuitive. We used to host a lot of groups (pre pandemic) and splitting checks can be a nightmare. But they let you split it evenly by number or by item. You can even split one item (say, an app) across multiple checks.
Melissa Meece | TrustRadius Reviewer

Pros

GloriaFood Online Ordering & Table Reservation System an Oracle Company

  • Quick Reservation without waiting in long queue
  • Prompt Food delivery
  • It has user friendly app interface
  • Taking orders through facebook is great
Anonymous | TrustRadius Reviewer

Upserve, from Lightspeed

  • Reporting: Upserve's backend reporting system is unparalleled in this industry. It's extremely robust and gives us eyes into every nook and cranny of our business.
  • Intuitive: The Upserve POS is nearly as intuitive as Square. The ease of use really helps us provide great service without spending a fortune in training.
  • Extras: A quality POS system is assumed with Upserve. It has all the bells and whistles and it's very effective. What takes Upserve over the top is all the added features. Our online ordering system, loyalty program, delivery platform integration, KDS system, and soon to be inventory management are all provided for free with our system. The other benefit is all these features are seamless and work really well.
Jamie Cunningham | TrustRadius Reviewer

Cons

GloriaFood Online Ordering & Table Reservation System an Oracle Company

  • They are globally available nowadays, I tried it in different locations like texas, Mexico etc
  • There is no any hard feature, everybody can easily use and understand
Anonymous | TrustRadius Reviewer

Upserve, from Lightspeed

  • On the KDS, the system will re-fire tickets when we split checks and sometimes when simply closing out.
  • On the KDS, when someone adds onto an order that has already been bumped from the screen and doesn't put the new item at the end of the queue. It bumps it to the front and keeps the original time of the original order. This makes it difficult to process the order and determine the priority of which order should be fulfilled.
Robbie Melton | TrustRadius Reviewer

Usability

GloriaFood Online Ordering & Table Reservation System an Oracle Company

No score
No answers yet
No answers on this topic

Upserve, from Lightspeed

Upserve, from Lightspeed 8.5
Based on 3 answers
Upserve is very intuitive. It utilizes a tab system along the left side of the screen for easy access to menu categories. After choosing the tab you want to view (i.e. Food), all the food items and/or sub categories show up instantly on the screen. once your items are chosen, you are a card swipe away from starting the payment process. Very easy. That said, there are a few minor issues with usability. For example, splitting checks is really quite difficult. You have to create new checks one at a time, then have to go searching for the checks to ring guests up. Really not intuitive on this front. Thankfully, it's not incredibly inhibitive
Jamie Cunningham | TrustRadius Reviewer

Support Rating

GloriaFood Online Ordering & Table Reservation System an Oracle Company

No score
No answers yet
No answers on this topic

Upserve, from Lightspeed

Upserve, from Lightspeed 8.9
Based on 17 answers
Seriously, if I could give a 12 rating I would. Upserve support is 24/7 and completely free. No extra fees on evenings or weekends and they are fast. You can actually start a chat support straight from your ipad screen. 90% of our support issues have been solved in just a few minutes from the chat screen. That said, I prefer the phone. Calling into Upserve support is just as easy and everyone is always friendly and fast
Jamie Cunningham | TrustRadius Reviewer

Alternatives Considered

GloriaFood Online Ordering & Table Reservation System an Oracle Company

Anonymous | TrustRadius Reviewer

Upserve, from Lightspeed

Lavu is the worst POS system I have ever encountered. It was the most frustrating part of everyone’s shift. They were never available for customer service, Upserve is. Their system would shut down across regions, Upserve does not. Upserve (at the time Breadcrumb) was highly rated and praised for simplicity.
Blake Chaney | TrustRadius Reviewer

Return on Investment

GloriaFood Online Ordering & Table Reservation System an Oracle Company

  • Pros
  • Very user-friendly, intuitive, tidy, and well-integrated. Instead of creating a new webpage, the menu is placed immediately on your existing website. Pick-up and delivery services operate together effortlessly. In comparison to other possibilities, this is a very low-cost option. There are numerous features accessible.
  • Cons
  • Pre-orders might occasionally be lost and forgotten since they are not sorted, so the ordering receiving program on the tablet needs to be updated (you can find a workaround by looking at the reports). There is no estimated delivery time for urgent orders. The features of the inventory are restricted, if not non-existent. Not a deal-breaker, but I believe the checkout process might be sped up if customer profiles were created.
Anonymous | TrustRadius Reviewer

Upserve, from Lightspeed

  • Bestsellers and slower items rise to the top in reporting features, making analysis quicker.
  • Dramatically reduced server error
  • Posed a challenge to continue face-to-face contact between servers and cooks; the POS tends to end conversations about special orders, special customer requests or restrictions, and generally conveys the nuances that contribute to excellent service. So we have to make a conscious effort to continue talking to each other.
John Bonica | TrustRadius Reviewer

Screenshots

Pricing Details

GloriaFood Online Ordering & Table Reservation System an Oracle Company

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$0.00

GloriaFood Online Ordering & Table Reservation System an Oracle Company Editions & Modules

Edition
Free Online Ordering & Table Reservation System$0.001
Online / Credit Card Payment Service$29.002
Sales Optimized Website$9.002
Advanced Promo Marketing$19.002
Branded Mobile Apps$59.002
  1. unlimited
  2. per month
Additional Pricing Details
» Online Ordering System for your site or Facebook page = 100% free forever » Online Table Reservation System for your site or Facebook page = 100% free forever » A sales optimized website to replace your old one, including full SEO and mobile browser support, hosting and domain name (if you don't have one already) = $9 / month » The ability to allow clients to pay online via credit card = $29 / month » The ability to create advanced promotions, segmentation and user profiling to increase sales for repeat customers and create loyalty = $19 / month » Your very own branded mobile app for both Android and Apple iOS, with your logo and full menu on the app store = $59 / month

Upserve, from Lightspeed

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Upserve, from Lightspeed Editions & Modules

Edition
Core$591
Pro$1992
Pro Plus$3593
  1. per month ($60 per terminal)
  2. per month ($50 per terminal)
  3. per month ($40 per terminal)
Additional Pricing Details
The Core plan starts at $59 per month. This plan includes Payments Processing + EMV, Sales & Labor Reporting, Marketing Insights, Mobile App, Employee Scheduling, and Inventory and Online Ordering for an additional fee. The Pro Plan starts at $199 with the first terminal free. This plan includes all core features, along with Menu Optimization, Server Performance, Loyalty, and Inventory and Online Ordering are included. The Enterprise Plan starts at $359. This includes all the features of Pro, along with a dedicated success manager, custom reporting, and Data API Access.

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