Freshchat vs. Welcome Commerce
Freshchat vs. Welcome Commerce
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshchat | N/A | A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers. | $23 per month per user | |
Welcome Commerce | N/A | Welcome is live chat software for eCommerce brands. It enables users to chat with shoppers on their eCommerce site in order to answer questions and provide additional product information, with the ultimate goals of increasing conversion and purchase size, and decreasing returns. | N/A |
Freshchat | Welcome Commerce | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Freshchat | Welcome Commerce | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshchat | Welcome Commerce | |
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Likelihood to Recommend | 9.0 (24 ratings) | - (0 ratings) |
Likelihood to Renew | 9.5 (2 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (1 ratings) | - (0 ratings) |
Freshchat | Welcome Commerce | |
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Likelihood to Recommend | Freshworks Inc | Welcome Commerce No answers on this topic |
Pros | Freshworks Inc | Welcome Commerce No answers on this topic |
Cons | Freshworks Inc | Welcome Commerce No answers on this topic |
Likelihood to Renew | Freshworks Inc | Welcome Commerce No answers on this topic |
Usability | Freshworks Inc | Welcome Commerce No answers on this topic |
Support Rating | Freshworks Inc | Welcome Commerce No answers on this topic |
Implementation Rating | Freshworks Inc | Welcome Commerce No answers on this topic |
Alternatives Considered | Freshworks Inc | Welcome Commerce No answers on this topic |
Return on Investment | Freshworks Inc | Welcome Commerce No answers on this topic |
ScreenShots |