Freshping (discontinued) vs. Uber Eats

Freshing is well suited for user-facing systems, the systems they directly use. It also serves as nice eye-candy for them to look at. It does not monitor internal IT systems as well as we had hoped, so we use other tools to monitor those systems.

Incentivized

Uber Eats supplies drivers to deliver our food to our customers hot and fresh. Uber Eats also brings us new customers to try our food. They do a great job in our area all year round and ramp up drivers during our busy times. We are glad that we partnered with Uber Eats to help our business grow.

Incentivized

• The UI is neat. It's very easy to use, and with lots of information.
• It's very easy to set up.
• The "badge" feature is interesting for showing up on institutional website.

Incentivized

• Uber Eats does a great job delivering our food to our customers.
• Uber Eats brings us new customers.
• Uber Eats has great customers service and a good ordering and delivery platform.

Incentivized

• Better integration with Freshservice to generate tickets
• Monitor internal systems
• Better ability to customize

Incentivized

• If I could suggest an improvement on Uber Eats it would be to just separate the ready and print button on the tablet as when we are in a hurry we sometimes touch the wrong button creating minor problems.

Incentivized

It's perfectly easy and straightforward to use. There's no need to read documentation, you just register and will surely be able to configure whatever monitor you want to set up. It's also very easy to use other features like the status page, reporting, alerts, etc.

Incentivized

To date we have had no need of support from Freshping, it has just been that easy to use. It is highly intuitive and self-explanatory.

Incentivized

We use Uptime Robot, and also some internal health checks, which report directly to our emails and chat applications. They all work "pretty fine," but unfortunately all of them have had some false positives or missed some minor downtime, so as for us, it doesn't add too much overhead, and we prefer to use several. I would say all the ones mentioned are good for the job.

Incentivized

No other products have been evaluated from the list provided.

Incentivized

• Good visual for end users
• Adds another check to verify uptime/outages
• Cost for us was free, so we had nothing to lose by adding it

Incentivized

• Uber Eats has a good impact on our revenue by supplying drivers to get our food to our current customers and bringing us new customers.
• Although Uber Eats charges a large percent of our sales to our customers, they also bring us a good and needed service that we have a hard time supplying ourselves.

Incentivized