Freshworks Customer Service Suite vs. Gist
Freshworks Customer Service Suite vs. Gist
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshworks Customer Service Suite | N/A | Freshworks Customer Service Suite is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future. | $35 per month per agent | |
Gist | N/A | Gist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more. | $29 per month |
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Freshworks Customer Service Suite | Gist | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Chat Analytics and Reports |
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Freshworks Customer Service Suite | Gist | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Olark Score 9.5 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshworks Customer Service Suite | Gist | |
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Likelihood to Recommend | - (0 ratings) | 9.6 (112 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (2 ratings) |
Usability | - (0 ratings) | 6.7 (4 ratings) |
Support Rating | - (0 ratings) | 8.6 (9 ratings) |
Freshworks Customer Service Suite | Gist | |
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Likelihood to Recommend | Freshworks Inc No answers on this topic | Gist |
Pros | Freshworks Inc No answers on this topic | Gist |
Cons | Freshworks Inc No answers on this topic | Gist |
Likelihood to Renew | Freshworks Inc No answers on this topic | Gist |
Usability | Freshworks Inc No answers on this topic | Gist |
Support Rating | Freshworks Inc No answers on this topic | Gist |
Alternatives Considered | Freshworks Inc No answers on this topic | Gist |
Return on Investment | Freshworks Inc No answers on this topic | Gist |
ScreenShots | Freshworks Customer Service Suite Screenshots | Gist Screenshots |