G2 for Buyers vs. TrustRadius for Vendors

G2 for Buyers

23 Reviews and Ratings

TrustRadius for Vendors

TrustRadius for Vendors

357 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
G2 for Buyers	Score 7.5 out of 10	N/A	G2 is a B2B software and services review platform. G2 allows users to post and read reviews while driving review for vendors and providing them with intent data.	N/A
TrustRadius for Vendors	Score 9.1 out of 10	N/A	Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.	$30,000 per year

Pricing

G2 for Buyers

TrustRadius for Vendors

Editions & Modules

No answers on this topic

Customer Voice: Starting at $30,000 (multi-year discount available)
per year per product

Offerings

Pricing Offerings
G2 for Buyers	TrustRadius for Vendors
Free Trial
No	No
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

—

Multi-year discount available

More Pricing Information

Community Pulse
	G2 for Buyers	TrustRadius for Vendors
Considered Both Products	G2 for Buyers No answer on this topic	TrustRadius for Vendors MD Matt Doyle Customer Advocacy/Marketing Manager Chose TrustRadius for Vendors We have used G2 and Capterra for review campaigns and profile management. TrustRadius is very similar to G2 in the profile management and vendor portal. I would say both sites have a lot of functionality in the backend, but I like how TrustRadius sets theirs up. G2 seems to add … Incentivized Helpful? Eric Wendt Digital Marketing Specilist Chose TrustRadius for Vendors TrustRadius is very similar to G2 in collecting reviews and asking questions. Capterra is a much quicker review process with fewer in-depth questions asked. Incentivized Helpful? Megan (Florida) Zolnierowicz SVP Marketing Chose TrustRadius for Vendors We actually use TrustRadius, G2, and Capterra, and TrustRadius for Vendors definitely gives us the most for our investment. The reviews offer key insights into our customers favorite features, but we also take their "cons" to our product team to help guide the product roadmap. … Incentivized Helpful? Kati Sevier-Jacobson Customer Engagement Manager Chose TrustRadius for Vendors TrustRadius for Vendors is superior in terms of content available on companies. While other sites might be bigger or more established, that does not mean they are better. The customer support you will receive working with TrustRadius for Vendors is far better, in my experience, … Incentivized Helpful? Eleonora Grinenko Product Marketing Manager Chose TrustRadius for Vendors We went with TrustRadius for Vendors because our Account Manager was very engaging compared to Capterra and G2. I reached out to Capterra several times, and no one even responded. G2 sales pitch was weak and in my perception, TrustRadius for Vendors functionality is more … Incentivized Helpful? Alex Field Product marketing manager Chose TrustRadius for Vendors We choose to go with TrustRadius because you guys do all the campaigns for us, unlike Gartner Peer Insights, who make you do it yourself. Additionally, Gartner's interface is not that slick or obvious. I feel that TrustRadius and G2 are basically the same, but TrustRadius's … Incentivized Helpful? LM Lauren McCullough VP, Marketing Chose TrustRadius for Vendors We use all of these tools in tandem currently. We have had a lot of success with Capterra's PPC offering so far this year, and we also were able to run completely subsidized incentivized review campaigns where they funded the gift card rewards. G2 appears to have a larger … Incentivized Helpful? Verified User Project Manager Chose TrustRadius for Vendors We are also working with G2 and I consider the platforms complementing each other. With TrustRadius for Vendors we collect complex review content reflecting attribute ratings of our products, different use cases and deployments our clients experiment, reviewers sentiments. … Incentivized Helpful? Jeff Cotrupe Director of Customer Marketing and Analyst Relations Chose TrustRadius for Vendors TrustRadius is the peer site and team that has introduced new services and offerings to us — and not talking upsell here, but things we already get with our service and may not be taking advantage of. We have then often found ourselves asking the same of our other peer site … Incentivized Helpful? Andrew DeCataldo Senior Customer Advocacy Marketing Manager Chose TrustRadius for Vendors The offerings at TrustRadius for Vendors are right on par with the other similar services we use. What sets TrustRadius for Vendors apart is their customer service and ability to address out personal needs and provide strategic recommendations on how we can make the most out of … Incentivized Helpful? MS Michele Smaldino Customer Marketing Manager Chose TrustRadius for Vendors I prioritized TrustRadius over Gartner Peer Insights due to my emphasis on user-generated content and extensive reviews. I value community-driven insights, which TrustRadius offers through its platform, enabling a broader range of perspectives and experiences to guide … Incentivized Helpful? MM Monica Moore Global Engagement Marketing Manager Chose TrustRadius for Vendors All platforms have their strengths and weaknesses, but TrustRadius for Vendors is pushing the envelope with their white glove service and willingness to bring issues and concerns to the relevant team or team members in support of growing their position as a review site and … Helpful? Verified User Program Manager Chose TrustRadius for Vendors I wasn't part of the selection process. Incentivized Helpful? JF Jenna Feldman Program Manager Chose TrustRadius for Vendors We enjoyed the long-form reviews and the ability for our customers to earn gift cards for the reviews. TrustRadius also makes it easy to reward gift cards to customers if needed retroactively. Also, they offer the review campaign generation service on the vendor's behalf, which … Incentivized Helpful? Verified User Employee Chose TrustRadius for Vendors TrustRadius' support team is significantly more engaged than that of their larger competitors. The personalized experience I've received from the TrustRadius team is far beyond what I've received from some of their larger competitors like Capterra. Incentivized Helpful? Nicolas Chaves Senior Manager, Digital Demand Generation Chose TrustRadius for Vendors Gartner Peer Insights is clearly focused on large accounts, so it is not a good fit for all types of companies. In this sense, TrustRadius helps us to cover the entire spectrum of companies in our target market. In addition, TrustRadius offers us capabilities and interactive … Incentivized Helpful? Verified User Program Manager Chose TrustRadius for Vendors Best customer success team and length of reviews. Incentivized Helpful? Verified User Executive Chose TrustRadius for Vendors We selected TrustRadius for Vendors specifically for their strong Google search rankings. We want to make it easy for our potential customers to find out unbiased reviews of our company. Other competitors ranked lower and did not offer the same best in class unbiased review … Incentivized Helpful? DS David Span SVP, Marketing Chose TrustRadius for Vendors TrustRadius for Vendors is more cost-effective and has a solid brand. Incentivized Helpful?
Top Pros	Pro Real world Pro Get access Pro Free of cost	Pro Easy to use Pro Customer success Pro Trustradius team
Top Cons	Minus Filter option Minus Approval process Minus Easier and faster	Minus Real time Minus Review process Minus Time consuming

Best Alternatives
	G2 for Buyers	TrustRadius for Vendors
Small Businesses	SourceForge Score 8.1 out of 10	SourceForge Score 8.1 out of 10
Medium-sized Companies	SourceForge Score 8.1 out of 10	SourceForge Score 8.1 out of 10
Enterprises	No answers on this topic	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	G2 for Buyers	TrustRadius for Vendors
Likelihood to Recommend	6.0 (1 ratings)	9.4 (259 ratings)
Likelihood to Renew	- (0 ratings)	8.5 (11 ratings)
Usability	- (0 ratings)	8.9 (16 ratings)
Support Rating	- (0 ratings)	9.6 (78 ratings)
Implementation Rating	- (0 ratings)	9.0 (4 ratings)
Ease of integration	- (0 ratings)	9.0 (3 ratings)
Vendor post-sale	- (0 ratings)	9.1 (6 ratings)
Vendor pre-sale	- (0 ratings)	9.1 (6 ratings)

User Testimonials
	G2 for Buyers	TrustRadius for Vendors
Likelihood to Recommend	G2 As TrustRadius is, G2 does its job: you get real people feedback and reviews from the trenches for the software you want to discover. That's very useful when you have to make software purchase decisions and real-life trial is not possible. Incentivized Verified User Anonymous Read full review	TrustRadius If you are looking for the best customer support, and want to collect quality reviews from your clients TrustRadius for Vendors is the best option. If you want your products to be reviewed by real users, if you want the reviews to be relevant and authentic, TrustRadius is providing it. If you are really interested in what your clients think and how they use your product, what challenges they are facing this is the right platform to work with. Incentivized Verified User Anonymous Read full review
Pros	G2 very easy to use UI you can find product related multimedia resources and video reviews reviews and product info together in the same page Incentivized Verified User Anonymous Read full review	TrustRadius Actively working with us to generate reviews Actively working with us to showcase the reviews we get Actively presenting us to the market by featuring us on special pages such as Vector Databases — and on the TrustRadius home page Professional team providing us with services — but also colleagues and friends We needed better ways to sort our reviews for score and recency, and TrustRadius for Vendors helped us get there Incentivized Jeff Cotrupe Director of Customer Marketing and Analyst Relations Read full review
Cons	G2 review page has got too much information so you can easily get lost no dark mode in the site Incentivized Verified User Anonymous Read full review	TrustRadius Due to TrustRadius reviews being a bit lengthy, I think it can hinder response volume. While not a major issue, it would be nice to have a TrustRadius Slack/chat integration where I could quickly reach my reps. That being said, my reps already have a great response time! It would be nice if I could run a report on how my company's competitors are performing on TrustRadius for Vendors. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	G2 No answers on this topic	TrustRadius We definitely see the value in peer review platforms like TrustRadius. Being able to hear from our customers and partners and share that information across the organization is very important to WatchGuard. I really see working with TrustRadius as a partnership that has been beneficial for both organizations and is continuing to prove very successful Incentivized Alexandra McWethy Sr. Manager, Demand Generation Read full review
Usability	G2 No answers on this topic	TrustRadius It was easy to integrate, pull data and reports from, and really easy to customize the design to fit the branding of our site. I found it easy to show other team members how to use. Our whole team was able to get around the system to fit their different needs Incentivized Meredith Lea Barber Web Designer Read full review
Support Rating	G2 No answers on this topic	TrustRadius The team is great to work with. They're responsive, personable, and overall easy to work with. I also like how they don't try to upsell you and talk about renewals all the time - this happens often when we talk to our G2 client success and sales teams. Incentivized Verified User Anonymous Read full review
Implementation Rating	G2 No answers on this topic	TrustRadius My only key insight is to make sure that you remember the TrustRadius team is your partner, not your enemy! They are there to help ensure the success within your organization and will do everything they can to help you meet your goals. Incentivized Tami Andrews Sr. Customer Programs Manager Read full review
Alternatives Considered	G2 I think TrustRadius does the job better than G2. I use G2 as a complement to TrustRadius. TR covers a wider range of software, with a more user-friendly interface. both sites have trustworthy reviews written by real people, and not by vendors Incentivized Verified User Anonymous Read full review	TrustRadius The offerings at TrustRadius for Vendors are right on par with the other similar services we use. What sets TrustRadius for Vendors apart is their customer service and ability to address out personal needs and provide strategic recommendations on how we can make the most out of our paid partnership with them. Other similar providers don't seem to deliver best-in-class customer service. Incentivized Andrew DeCataldo Senior Customer Advocacy Marketing Manager Read full review
Return on Investment	G2 it helped us to get a more precise idea about the issues we could encounter while using the softwares we need it helped us to compare vendor's speech with real life usage Incentivized Verified User Anonymous Read full review	TrustRadius We can't necessarily track ROI on this, but TrustRadius for Vendors has definitely influenced many buyers at some point in their purchasing journey. Webhooks would help us track some of the above & when we get them set up, I'm sure we'll see many new leads coming in. We just signed on for Buyer Intent, so we will be able to speak on this later on. Incentivized Verified User Anonymous Read full review
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