Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Analytics
Score 8.2 out of 10
N/A
Google Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.
$0
per month
LogicMonitor
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A
New Relic
Score 8.2 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pricing
Google AnalyticsLogicMonitorNew Relic
Editions & Modules
Google Analytics 360
150,000
per year
Google Analytics
Free
Enterprise
Contact sales team
Website Monitoring
Contact sales team
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Offerings
Pricing Offerings
Google AnalyticsLogicMonitorNew Relic
Free Trial
NoYesNo
Free/Freemium Version
YesNoYes
Premium Consulting/Integration Services
NoYesNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.
More Pricing Information
Community Pulse
Google AnalyticsLogicMonitorNew Relic
Considered Multiple Products
Google Analytics
Chose Google Analytics
Google Analytics is useful for tracking data at the Client end, whereas New Relic is useful to track on the Backend API stats.
Chose Google Analytics
Google Analytics goes head to head when it comes to basic browser and activity tracking, but falls behind when it comes to full tracking of a request and the performance impact it has on a web site or application. A lot of this is due to the fact that Google Analytics can only …
LogicMonitor
Chose LogicMonitor
Basically, we did not have any idea about it and how to choose, but we asked one of our former bosses, as they were very experienced with it, so they helped us by clarifying a few things between New Relic and LogicMonitor, as they told us that if you are looking for an …
Chose LogicMonitor
Some teams in our company are also using New Relic, and they are pretty satisfied with it. However, I also used it for some time, and I did not find it as flexible as LogicMonitor for our needs. So, yes, I suggested that management remove New Relic, as we have a superior tool …
Chose LogicMonitor
I was one of the members who were looking for a better application for our system security, and we tried Datadog and New Relic. Those software were very good for normal usage. New Relic was working fine until we started facing problems if any sudden system increase as it was …
Chose LogicMonitor
For the difference in cost, LogicMonitor was the clear choice due to the ease of use, reporting capabilities, and licensing options.
Chose LogicMonitor
One of our main objectives while choosing a next gen monitoring platform was scalability in that regard we were not interested in legacy on prem solution and SAAS model was our preferred solution which supports rapid scalability when needed. Another important objective was to …
Chose LogicMonitor
Most vendors are experts in one area (APM, ITIM, Logs, Network, Cloud). LogicMonitor provides strong monitoring and alerting functionality in all areas. They are also leaders in innovation for the newest services we’re using (Kubernetes, Fargate, Fortigate, Cohesity). Most of …
New Relic
Chose New Relic
Google Analytics is useful for end-user traffic distribution and when combined with New Relic provides a more complete picture on user interaction with our site.
Chose New Relic
New Relic has a native integration with the IaaS service that the company utilizes which made it very easy to set up, integrate, and it also has consolidated billing with that IaaS service which is a big plus for the organization. After evaluating, I also thought it had the …
Chose New Relic
We selected New Relic since it was very dynamic and versatile to use. It works well in all aspects of monitoring, and observability and would allow having a focus on collaboration with different repeatable processes. Also, New Relic has a good focus on working well with CLI, …
Chose New Relic
All of these apps have pros and cons. AppDynamics is very powerful and provides excellent reporting and deep dives on performance. Tableau Desktop's setup can be a bit tedious, but once it is done, it is a great tool to provide visual performance reports. However, the lack of …
Features
Google AnalyticsLogicMonitorNew Relic
Web Analytics
Comparison of Web Analytics features of Product A and Product B
Google Analytics
8.4
11 Ratings
4% above category average
LogicMonitor
-
Ratings
New Relic
-
Ratings
Lead Conversion Tracking8.110 Ratings00 Ratings00 Ratings
Bounce Rate Measurement8.410 Ratings00 Ratings00 Ratings
Device and Browser Reporting9.211 Ratings00 Ratings00 Ratings
Pageview Tracking9.111 Ratings00 Ratings00 Ratings
Event Tracking8.311 Ratings00 Ratings00 Ratings
Reporting in real-time7.910 Ratings00 Ratings00 Ratings
Referral Source Tracking8.510 Ratings00 Ratings00 Ratings
Customizable Dashboards7.910 Ratings00 Ratings00 Ratings
IT Infrastructure Monitoring
Comparison of IT Infrastructure Monitoring features of Product A and Product B
Google Analytics
-
Ratings
LogicMonitor
8.8
1 Ratings
1% above category average
New Relic
-
Ratings
Network visibility00 Ratings9.01 Ratings00 Ratings
Multi-system monitoring00 Ratings10.01 Ratings00 Ratings
Performance analysis and forecasting00 Ratings8.01 Ratings00 Ratings
Dashboards and visualization00 Ratings8.01 Ratings00 Ratings
User Ratings
Google AnalyticsLogicMonitorNew Relic
Likelihood to Recommend
8.6
(193 ratings)
9.3
(180 ratings)
7.6
(149 ratings)
Likelihood to Renew
9.0
(51 ratings)
8.0
(9 ratings)
8.8
(16 ratings)
Usability
7.4
(19 ratings)
7.3
(31 ratings)
7.3
(15 ratings)
Availability
10.0
(4 ratings)
9.1
(1 ratings)
9.1
(2 ratings)
Performance
10.0
(2 ratings)
9.1
(1 ratings)
9.1
(2 ratings)
Support Rating
7.0
(42 ratings)
6.0
(110 ratings)
9.0
(7 ratings)
In-Person Training
-
(0 ratings)
8.2
(1 ratings)
-
(0 ratings)
Online Training
10.0
(2 ratings)
7.3
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(7 ratings)
9.5
(25 ratings)
8.0
(9 ratings)
Configurability
6.0
(2 ratings)
9.1
(1 ratings)
7.3
(3 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.4
(5 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
7.3
(1 ratings)
9.0
(1 ratings)
Product Scalability
10.0
(2 ratings)
9.1
(1 ratings)
9.1
(2 ratings)
Professional Services
-
(0 ratings)
7.6
(4 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
9.1
(1 ratings)
8.2
(2 ratings)
Vendor pre-sale
9.0
(1 ratings)
9.1
(1 ratings)
8.2
(2 ratings)
User Testimonials
Google AnalyticsLogicMonitorNew Relic
Likelihood to Recommend
Google
Google Analytics is particularly well suited for tracking and analyzing customer behavior on a grocery e-commerce platform. It provides a wealth of information about customer behavior, including what products are most popular, what pages are visited the most, and where customers are coming from. This information can help the platform optimize its website for better customer engagement and conversion rates. However, Google Analytics may not be the best tool for more advanced, granular analysis of customer behavior, such as tracking individual customer journeys or understanding customer motivations. In these cases, it may be more appropriate to use additional tools or solutions that provide deeper insights into customer behavior.
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LogicMonitor
The example I will give will explain my rating for it. One employee left our company due to a personal issue, and at that time, our team was working on a highly secure project. He wanted to take revenge on our company, so he began hacking our systems from the outside. Since it appears that someone without authorization is attempting to access our systems, LogicMonitor simultaneously alerted our team to the problem. We stopped that threat with LogicMonitor.
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New Relic
New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
Read full review
Pros
Google
  • Multiple reports to see website use and behavior
  • Allows you to customize reports with days, weeks, months, and years
  • You can build out a dashboard to easily view stats from multiple websites in one place
  • You can share analytics reports via the dashboard, automatically emailed PDFs or in other formats
Read full review
LogicMonitor
  • It shows us system issues right away so we can fix them fast.
  • It finds new devices on its own, so we do not miss anything.
  • It alerts us only when something really unusual happens.
  • Its dashboards make it easy for everyone to see system health.
  • It helps us see trends so we are ready for busy times.
Read full review
New Relic
  • It gives us insights of applications, infrastructure, clouds very well.
  • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
  • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
Read full review
Cons
Google
  • Data sampling is somewhat inaccurate on the free tier - this is addressed in premium but is expensive.
  • Some of the UI is very similar in naming when presenting different data, some in-situ information might be useful.
  • Gotchas around filtering and data validation.
  • Implementation can be tricky, it can take a lot of time and expertise to get a full, accurate picture of your metrics.
Read full review
LogicMonitor
  • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
  • ARM CPU support for collectors to allow for a lighter weight appliance deployment
  • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
Read full review
New Relic
  • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
  • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
  • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
Read full review
Likelihood to Renew
Google
We will continue to use Google Analytics for several reasons. It is free, which is a huge selling point. It houses all of our ecommerce stores' data, and though it can't account for refunds or fraud orders, gives us and our clients directional, real time information on individual and group store performance.
Read full review
LogicMonitor
This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
Read full review
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
Read full review
Usability
Google
Google Analytics provides a wealth of data, down to minute levels. That is it's greatest detriment: find the right information when you need it can be a cumbersome task. You are able to create shortcuts, however, so it can mitigate some of this problem. Google is continually refining Analytics, so I do not doubt there will be improvements
Read full review
LogicMonitor
Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
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New Relic
I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
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Reliability and Availability
Google
We all know Google is at top when it comes to availability. We have never faced any such instances where I can suggest otherwise. All you need is a Google account, a device and internet connection to use this super powerful tool for reporting and visualising your site data, traffic, events, etc. that too in real time.
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LogicMonitor
No answers on this topic
New Relic
Never observed an outage
Read full review
Performance
Google
This has been a catalyst for improving our site's traffic handling capabilities. We were able to identify exit% from our sites through it and we used recommendations to handle and implement the same in our sites. We have been increasing the usage of Google Analytics in our sites and never had any performance related issues if we used Analytics
Read full review
LogicMonitor
No answers on this topic
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Read full review
Support Rating
Google
The Google reps respond very quickly. However, sometimes they can overly call you to set up an apportionment. I'm very proficient and sometimes when I talk to reps, they give beginner tutorials and insights that are a waste of time. I wish Google would understand my level of expertise and assign me to a rep (long-term) that doesn't have to walk me through the basics.
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LogicMonitor
The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
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New Relic
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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In-Person Training
Google
No answers on this topic
LogicMonitor
Add good training
Read full review
New Relic
No answers on this topic
Online Training
Google
love the product and training they provide for businesses of all sizes. The following list of links will help you get started with Google Analytics from setup to understanding what data is being presented by Google Analytics.
  1. How to Use Google Analytics for Beginners – Mahalo’s how-to guide for beginners.
  2. A beginner’s guide to Google Analytics – A free eBook walking you through Google Analytics from setup to understanding what data is being presented.
  3. Getting to Know Your Google Analytics Dashboard – The title says it all! This is a brief post with one goal: to introduce you to the Google Analytics dashboard.
  4. Google Analytics for Beginners: How to Make the Most of Your Traffic Reports– This guide doesn’t cover setup, but it does a great job of helping you to better understand the data being presented.
  5. Google Analytics Video Tutorial 1: Setup – A video presentation that walks you through Google Analytics setup.
  6. Google Analytics Video Tutorial 2: Essential Stats – A video presentation that introduces you to some of the most important data being presented in Google Analytics.
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LogicMonitor
The training is good but room to improve
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New Relic
No answers on this topic
Implementation Rating
Google
I think my biggest take away from the Google Analytics implementation was that there needs to be a clear understanding of what you want to achieve and how you want to achieve it before you start. Originally the analytics were added to track visitors, but as we became more savvy with the product, we began adding more and more functionality, and defining guidelines as we went along. While not detrimental to our success, this lack of an overarching goal resulted in some minor setbacks in implementation and the collection of some messy data that is unusable.
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LogicMonitor
I did not truly dedicate myself to implementing LogicMonitor. However, I overheard the IT team members explain that "LogicMonitor is perfect for us as it has made most of the work automated, and implementation and training sessions were perfect for us." Thus, I can state that everything went smoothly with our implementation.
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New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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Alternatives Considered
Google
I have not used Adobe Analytics as much, but I know they offer something called customer journey analytics, which we are evaluating now. I have used Semrush, and I find them much better than Google Analytics. I feel a fairly nontechnical person could learn Semrush in about a month. They also offer features like competitive analysis (on content, keywords, traffic, etc.), which is very useful. If you have to choose one among Semrush and Google Analytics, I would say go for Semrush.
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LogicMonitor
Basically, we did not have any idea about it and how to choose, but we asked one of our former bosses, as they were very experienced with it, so they helped us by clarifying a few things between New Relic and LogicMonitor, as they told us that if you are looking for an automated option, then there is no better option than LogicMonitor.
Read full review
New Relic
Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
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Contract Terms and Pricing Model
Google
No answers on this topic
LogicMonitor
Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
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New Relic
No answers on this topic
Scalability
Google
Google Analytics is currently handling the reporting and tracking of near about 80 sites in our project. And I am not talking about the sites from different projects. They may have way more accounts than that. Never ever felt a performance issue from Google's end while generating or customising reports or tracking custom events or creating custom dimensions
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LogicMonitor
No answers on this topic
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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Professional Services
Google
No answers on this topic
LogicMonitor
Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
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New Relic
No answers on this topic
Return on Investment
Google
  • It has helped us gain understanding of what is going on on our website.
  • It has helped us determine areas that need fixing (i.e. pages with extremely high bounce rates may need to be redone).
  • It has helped us understand our biggest avenues for bringing traffic to the website and business in general.
  • It has helped guide our website redesign.
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LogicMonitor
  • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
  • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
  • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
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New Relic
  • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
  • We were able to identify our slowest database queries and optimize them for quicker response times.
Read full review
ScreenShots

LogicMonitor Screenshots

Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.