GoRemote vs. GoTo Meeting

GoTo meeting is great for quick and painless virtual meetings. I have used it many times to quickly organize projects and staff into a simple meeting. Generally speaking, we have been able to share screens, cameras, and collaborate on important projects. Where it starts to fall short is in the presentation or training area. It is difficult for students to interact with things like reactions, taking control of a screen, or letting the presenter know they have a question.

Incentivized

• Goto meeting delivers high-quality audio and video, which ensures clear communication even in virtual environments.
• The mobile app allows users to join meetings on the go, ensuring flexibility for participants who may not always be at their desktop computers.
• virtual backgrounds and appearance settings are useful.

Incentivized

• Audio - many of my customers cannot use PC audio because their microphones are not recognized
• When I send out a meeting invite from Outlook, the message includes a default link to Teams, so there is much confusion at the time the meeting starts. Most users end up in Teams while I wait in GTM
• The screen share options are quite confusing for my customers. They never know what to share or how to share

Incentivized

While we have found GoTo Meeting to be very useful and a part of our normal way of doing business, there are alternatives that are more cost-effective. For example, Microsoft Teams is available as part of our M365 subscription. This will require us to complete a cost analysis to determine which product makes more sense for us to move forward with.

Incentivized

The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.

Incentivized

When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.

Incentivized

Not really, it is very simple to install and get started.

Incentivized

We use Zoom for the entire organization because it’s far more cost effective. But, my role as training manager requires my use of GTM to allow all the required features that make my training sessions the most productive. I would always prefer to use GTM over Zoom because the platform is so easy and user friendly yet amazingly powerful. Zoom has the features for the most part, but they aren’t as intuitive to use in my experience

Incentivized

• Positive: Staying close to client and making sure they have the best customer service.
• Positive: Creating higher client conversion rates by being present on calls.
• Negative: When technical issues occur on GoTo Meeting the client is left wondering how professional we are.

Incentivized