What users are saying about
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382 Ratings
64 Ratings

GoToWebinar

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382 Ratings
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Score 8 out of 100
64 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

GoToWebinar

GoToWebinar is honestly the only webinar software I'd choose to use right now. It's got a bit of a learning curve to make everything flow seamlessly, but you can get up and running quickly, get your viewers registered and logged in through your custom registration; and host one time events, multi-day conferences with many different presenters (as we do for our onboarding), or recurring web series.
Anonymous | TrustRadius Reviewer

Webex Events

Cisco Webex Events is well suited for internal meetings or all-staff presentations. I would not recommend it be used for client-facing or stakeholder presentations, education seminars or any particular event where a branding opportunity would be valuable (since this is unavailable in Webex Events)
Camille Boukhaled | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

GoToWebinar
7.6
Webex Events
6.5
Dashboards
GoToWebinar
7.6
Webex Events
6.7
Data exportability
GoToWebinar
7.7
Webex Events
6.3

Performance & Compatibility of Online Events Software

GoToWebinar
7.8
Webex Events
6.5
High quality audio
GoToWebinar
8.3
Webex Events
7.2
Mobile support
GoToWebinar
7.8
Webex Events
5.7

Online Meetings / Events

GoToWebinar
8.1
Webex Events
7.2
Calendar integration
GoToWebinar
8.0
Webex Events
7.0
Record meetings / events
GoToWebinar
8.8
Webex Events
7.0
Slideshows
GoToWebinar
8.5
Webex Events
7.4
Event registration
GoToWebinar
8.5
Webex Events
7.5

Online Events Collaboration

GoToWebinar
8.5
Webex Events
6.8
Audience polling
GoToWebinar
8.4
Webex Events
6.9
Q&A
GoToWebinar
8.3
Webex Events
6.6

Online Events Security

GoToWebinar
8.4
Webex Events
7.3
Participant roles & permissions
GoToWebinar
8.2
Webex Events
6.9
Confidential attendee list
GoToWebinar
9.0
Webex Events
7.8

Online Events Marketing

GoToWebinar
7.3
Webex Events
5.3
Branding options
GoToWebinar
7.1
Webex Events
5.2
Integration to Marketing Automation
GoToWebinar
7.4
Webex Events
5.3

Pros

GoToWebinar

  • The quality and clarity of the recordings in GoToWebinar are good. Clients tend to like the sound and visual when they receive the link to watch.
  • GoToWebinar is also really quick with saving and providing a link to watch the webinar almost immediately once the recording is finished. This is great because we are able to quickly push the content out to the rest of the company and our clients.
  • Another thing we enjoy about GoToWebinar is the overall layout of the toolbar during a recording. It is easy to maneuver and even a first time person recording content is able to quickly learn the functions without having to completely walk through it with someone more experienced.
Anonymous | TrustRadius Reviewer

Webex Events

  • Training - trusted platform for training purposes
  • Real-time - remote participants can provide real-time feedback via voice or chat
  • Interface - the interface is fairly simple and easy to understand for someone who has never used the platform before. The barrier to entry is relatively low.
Marcus Manderson | TrustRadius Reviewer

Cons

GoToWebinar

  • The chat feature is kind of a mess. It's not really convenient to prioritize or sort messages from attendees if there is an influx of messages, as the chat is one block that is color coded based on who the messages are intended for. Adding to that, it becomes incredibly inconvenient if there is more than a couple handfuls of attendees present, as the chat ends up being a steady stream of messages, and so parsing out the important questions or comments requires scrolling back up through the chat in order to parse them out.
Casey Wright | TrustRadius Reviewer

Webex Events

  • WebEx lacks some capability and functionality compared to other products available (i.e. Adobe Connect).
  • The video output that WebEx produces are in a format that is not universal (.arf). This means that editing the video can be somewhat troublesome.
  • WebEx sometimes has issues loading with certain browsers.
Brennan Andrews | TrustRadius Reviewer

Likelihood to Renew

GoToWebinar

GoToWebinar 6.4
Based on 2 answers
Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem.There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
Samantha Safin | TrustRadius Reviewer

Webex Events

Webex Events 8.0
Based on 1 answer
It is a great and reliable platform
Marcus Manderson | TrustRadius Reviewer

Usability

GoToWebinar

GoToWebinar 8.6
Based on 110 answers
I think that there's room for improvement when the host is just starting the webinar. It's a little confusing what the difference is between starting the Webinar and when the attendees can begin to see and hear. GoToWebinar always prompts me as host to start the webinar 30 minutes before the webinar is scheduled to begin. But I'm always unclear as to what starting then would do, and so I hold off on starting the webinar until the actual scheduled time. But I think that I'm probably not doing this correctly.
Anonymous | TrustRadius Reviewer

Webex Events

Webex Events 8.1
Based on 7 answers
Cisco Webex Events allows us to connect with internal and external users. Cisco Webex Events is easy to use and set up. It has great video and audio quality. It has always been available for our scheduled events. And COVID-19, has allowed us to continue conducting our panel discussions and focus groups to keep new product development moving forward at a rapid pace.
Anonymous | TrustRadius Reviewer

Reliability and Availability

GoToWebinar

No score
No answers yet
No answers on this topic

Webex Events

Webex Events 10.0
Based on 2 answers
WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
Marcus Manderson | TrustRadius Reviewer

Performance

GoToWebinar

No score
No answers yet
No answers on this topic

Webex Events

Webex Events 10.0
Based on 2 answers
Fast, reliable, and consistent performance
Marcus Manderson | TrustRadius Reviewer

Support Rating

GoToWebinar

GoToWebinar 9.2
Based on 4 answers
I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
Anonymous | TrustRadius Reviewer

Webex Events

Webex Events 8.4
Based on 8 answers
Since it is cloud hosted, it stays in Cisco data centers, and they have been very reliable. That doesn't mean they don't have issues--all services do--but when they have, we had lots of communication and they were very proactive and made sure all of our issues were resolved.
Anonymous | TrustRadius Reviewer

Implementation Rating

GoToWebinar

No score
No answers yet
No answers on this topic

Webex Events

Webex Events 8.0
Based on 2 answers
The implementation process was fairly simple and straightforward
Marcus Manderson | TrustRadius Reviewer

Alternatives Considered

GoToWebinar

Both products seem to have similar features and ease of use. I believe it's more a matter of personal preference and what the user is accustomed to. GoToWebinar seems to be the most popular platform, and it's adequate for my needs, so I'll stick with it for now. But if a similar product comes along at a more attractive price point, I'll have to consider it.
Ken Dwight | TrustRadius Reviewer

Webex Events

We have now started using Zoom as it is relatively cheaper and also people are now more used to it as for small group meetings, this is preferred tool in our company. License to host Cisco Webex Events is limited to only HR department or senior executives in our company, hence for more formal events this is preferred tool.
Anonymous | TrustRadius Reviewer

Scalability

GoToWebinar

No score
No answers yet
No answers on this topic

Webex Events

Webex Events 9.0
Based on 1 answer
The scalability is really easy
Marcus Manderson | TrustRadius Reviewer

Return on Investment

GoToWebinar

  • During COVID, the GoToWebinar platform enabled us to effectively move our in-person user events to an online series of webinars without the huge expense incurred by a virtual meeting platform and ensured that we remained engaged and relevant with customers during a very busy and challenging year.
Erin McAnally | TrustRadius Reviewer

Webex Events

  • We are currently only using Webex Events for webinars with external clients or stakeholders, since it is too cost prohibitive to use it internally.
  • Webex Events is cost prohibitive even for use with only external users, given that there are similar tools with similar functionality at lower price points.
  • Webex Events has enabled us to reach users far and wide, but is not unique in its ability to do this.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

GoToWebinar

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToWebinar Editions & Modules

Edition
Lite$49/month1
Standard$99/month2
Pro$199/month3
Enterprise$399/month4
  1. 100 Participants
  2. 250 Participants
  3. 500 Participants
  4. 3,000 Participants
Additional Pricing Details

Webex Events

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Webex Events Editions & Modules

Edition
Try Webex EventsContact Sales
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    GoToWebinar
    8.0
    Webex Events
    6.6

    Likelihood to Renew

    GoToWebinar
    6.4
    Webex Events
    8.0

    Usability

    GoToWebinar
    8.6
    Webex Events
    8.1

    Reliability and Availability

    GoToWebinar
    Webex Events
    10.0

    Performance

    GoToWebinar
    Webex Events
    10.0

    Support Rating

    GoToWebinar
    9.2
    Webex Events
    8.4

    Implementation Rating

    GoToWebinar
    Webex Events
    8.0

    Scalability

    GoToWebinar
    Webex Events
    9.0

    Add comparison