GoTo Webinar vs. Webex Events (formerly Socio)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoTo Webinar
Score 8.4 out of 10
N/A
GoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.
$49
per month per organizer
Webex Events (formerly Socio)
Score 8.6 out of 10
N/A
Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A
Pricing
GoTo WebinarWebex Events (formerly Socio)
Editions & Modules
Lite
$49/month
per month per organizer
Standard
$99/month
per month per organizer
Pro
$199/month
per month per organizer
Enterprise
$399/month
per month per organizer
No answers on this topic
Offerings
Pricing Offerings
GoTo WebinarWebex Events (formerly Socio)
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GoTo WebinarWebex Events (formerly Socio)
Considered Both Products
GoTo Webinar
Chose GoTo Webinar
ReadyTalk was good but unfortunately is discontinued. Webex Events had awful sound quality and we never wanted to use it as it wouldn't provide our attendees with a proper experience. GoTo Webinar alleviates those issues and allows us to focus on driving the registration and …
Chose GoTo Webinar
GoToWebinar has a user-friendly interface and intuitive controls. When comparing it with other platforms, assess how easily you can navigate through features, set up events, and engage with participants. Connection stability, audio and video quality seem pretty much ok. …
Webex Events (formerly Socio)

No answer on this topic

Top Pros
Top Cons
Features
GoTo WebinarWebex Events (formerly Socio)
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
GoTo Webinar
8.2
141 Ratings
9% above category average
Webex Events (formerly Socio)
-
Ratings
Dashboards8.2134 Ratings00 Ratings
Data exportability8.3130 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
GoTo Webinar
7.7
156 Ratings
4% below category average
Webex Events (formerly Socio)
-
Ratings
High quality audio8.1156 Ratings00 Ratings
Mobile support8.1107 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
GoTo Webinar
7.4
157 Ratings
10% below category average
Webex Events (formerly Socio)
9.4
5 Ratings
14% above category average
Calendar integration9.2134 Ratings10.01 Ratings
Record meetings / events9.2152 Ratings8.74 Ratings
Slideshows7.3136 Ratings9.01 Ratings
Event registration8.7149 Ratings8.75 Ratings
Meeting initiation00 Ratings10.01 Ratings
Integrates with social media00 Ratings10.01 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
GoTo Webinar
8.3
200 Ratings
0% above category average
Webex Events (formerly Socio)
8.4
4 Ratings
5% above category average
Audience polling8.4179 Ratings8.63 Ratings
Q&A8.4196 Ratings8.04 Ratings
Live chat00 Ratings8.74 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
GoTo Webinar
8.0
152 Ratings
4% below category average
Webex Events (formerly Socio)
9.1
4 Ratings
6% above category average
Participant roles & permissions8.5149 Ratings9.14 Ratings
Confidential attendee list7.4131 Ratings9.34 Ratings
User authentication00 Ratings8.94 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
GoTo Webinar
8.0
122 Ratings
1% above category average
Webex Events (formerly Socio)
8.5
4 Ratings
3% above category average
Branding options7.8118 Ratings8.23 Ratings
Integration to Marketing Automation8.2102 Ratings00 Ratings
Attendee list export00 Ratings8.94 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
GoTo Webinar
-
Ratings
Webex Events (formerly Socio)
8.7
6 Ratings
5% above category average
Responsive Design for Web Access00 Ratings8.66 Ratings
Mobile Application00 Ratings9.06 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.66 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
GoTo Webinar
-
Ratings
Webex Events (formerly Socio)
8.7
5 Ratings
7% above category average
Registration, RSVP, and ticketing00 Ratings8.64 Ratings
Email marketing00 Ratings10.01 Ratings
Livestreaming00 Ratings8.74 Ratings
Audience engagement00 Ratings8.15 Ratings
Event recording00 Ratings8.74 Ratings
Virtual booths00 Ratings8.04 Ratings
Networking00 Ratings8.44 Ratings
Event analytics00 Ratings8.74 Ratings
Best Alternatives
GoTo WebinarWebex Events (formerly Socio)
Small Businesses
ClickMeeting
ClickMeeting
Score 9.3 out of 10
OneCause
OneCause
Score 9.2 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.3 out of 10
OneCause
OneCause
Score 9.2 out of 10
Enterprises
ON24
ON24
Score 8.4 out of 10
Slido
Slido
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GoTo WebinarWebex Events (formerly Socio)
Likelihood to Recommend
8.3
(211 ratings)
9.2
(56 ratings)
Likelihood to Renew
5.5
(4 ratings)
9.1
(2 ratings)
Usability
8.8
(207 ratings)
-
(0 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
7.0
(1 ratings)
-
(0 ratings)
Support Rating
9.2
(2 ratings)
8.2
(1 ratings)
Implementation Rating
6.0
(3 ratings)
-
(0 ratings)
Configurability
3.0
(1 ratings)
-
(0 ratings)
Product Scalability
5.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
6.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
GoTo WebinarWebex Events (formerly Socio)
Likelihood to Recommend
GoTo (formerly LogMeIn)
It's highly suitable for hosting large-scale virtual events like industry conferences, product launches, and training sessions where engaging a dispersed audience is crucial. The platform's interactive features such as polls, Q&A, and surveys make it ideal for enhancing audience participation and feedback collection. Moreover, it's excellent for businesses conducting regular webinars for lead generation, sales presentations, or educational purposes. Its analytics help in assessing attendee engagement and refining content strategies. However, it might be less appropriate for smaller, more intimate meetings where real-time collaboration and video conferencing take precedence over one-to-many presentations. In such cases, simpler and more direct communication tools might be preferred. Additionally, if a company requires highly specialised integrations or customisation options beyond what GoToWebinar offers, they might find limitations within the platform. Lastly, for organisations with stringent security needs or those operating in highly regulated industries, they might need to ensure that GoToWebinar's security measures align with their specific compliance requirements before use.
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Cisco
WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner
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Pros
GoTo (formerly LogMeIn)
  • It is reliable when sharing content for webinars.
  • It allows nice interaction with the attendees by having different features such as polls, chat, open mic or cam.
  • It is user friendly and intuitive, which makes it so easy to use and understand.
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Cisco
  • It has quite a few optional and customizable features that can be utilized.
  • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
  • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
Read full review
Cons
GoTo (formerly LogMeIn)
  • Dashboard for control are mostly intuitive but in some menus like the webcasting section can be cluttered
  • The current polling and survey capabilities are too simple. More advanced features, such as branching logic and real-time results, would make engagement more dynamic and insightful.
  • Although it's easy for organiser to use goto webinar, users have reported issues and long wait time on their end and they don't have much control over the session
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Cisco
  • Sometimes I feel like it uses too many resources and makes my computer go slower
  • Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
  • The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
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Likelihood to Renew
GoTo (formerly LogMeIn)
Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
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Cisco
Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
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Usability
GoTo (formerly LogMeIn)
Mostly about the platform's intuitive interface. It makes it easy to navigate and use. Clear menus, well-organized controls, and a straightforward layout contribute to a positive user experience. The reliability of the platform in terms of connection stability, audio quality, and video clarity contributes to overall usability. A dependable connection ensures a smooth experience for both hosts and participants.
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Cisco
No answers on this topic
Support Rating
GoTo (formerly LogMeIn)
I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
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Cisco
Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
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Implementation Rating
GoTo (formerly LogMeIn)
I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.
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Cisco
No answers on this topic
Alternatives Considered
GoTo (formerly LogMeIn)
Zoom caters to a much higher attendee count. GoTo Webinar has more intuitive, user-friendly tools that most people can pick up on their own. Zoom is more tailored and customizable to suit your specific needs. GoTo Webinar is significantly cheaper with fewer add-ons....
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Cisco
We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
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Scalability
GoTo (formerly LogMeIn)
It's inexpensive enough that you can set up multiple accounts if needed
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Cisco
No answers on this topic
Return on Investment
GoTo (formerly LogMeIn)
  • GoTo Webinar has been an excellent way to stay relevant and to get current topics/information to our target audience.
  • We usually get 100-200 attendees per session in a niche market, many are international attendees
  • The ability to get specific data from the audience via custom registration questions allows us to really focus on what they want to see.
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Cisco
  • User retention has increased by 25% with the help of Webex Events
  • Lead retrieval at events is made very simple, thereby saving a lot of time for us
  • Session tracking gives us a lot of valuable insights, helping us understand our users better
  • Lead location tracking is present which helps us segment our audience better
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ScreenShots

GoTo Webinar Screenshots

Screenshot of Setup flow for a new webinar in GoTo Webinar.Screenshot of Organizer's Control Panel and in-session experience

Webex Events (formerly Socio) Screenshots

Screenshot of Webex Events (formerly Socio) Video Rooms: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of Webex Events (formerly Socio)  Lead Retrieval: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.