What users are saying about
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402 Ratings
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71 Ratings

GoToWebinar

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402 Ratings
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Score 8.1 out of 100

Webex Events

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71 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

GoToWebinar

GoToWebinar is a time-tested application to conduct large-scale discussions and training, and works really well not just for internal purposes, but also externally. Of all the other competitors, GoToWebinar is one of the oldest (not as much as Citrix) and most time tested. We routinely use it with our clients as well as to conduct training, because, unlike other alternatives, GoToWebinar doesn't need a full-fledged software install to attend the webinar and the light web version works just as well.
Anonymous | TrustRadius Reviewer

Webex Events

Cisco Webex Events is well suited for internal meetings or all-staff presentations. I would not recommend it be used for client-facing or stakeholder presentations, education seminars or any particular event where a branding opportunity would be valuable (since this is unavailable in Webex Events)
Camille Boukhaled | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

GoToWebinar
7.7
Webex Events
7.7
Dashboards
GoToWebinar
7.6
Webex Events
8.2
Data exportability
GoToWebinar
7.9
Webex Events
7.3

Performance & Compatibility of Online Events Software

GoToWebinar
8.0
Webex Events
8.2
High quality audio
GoToWebinar
8.4
Webex Events
8.4
Mobile support
GoToWebinar
8.3
Webex Events
8.0

Online Meetings / Events

GoToWebinar
8.2
Webex Events
7.9
Calendar integration
GoToWebinar
8.4
Webex Events
8.3
Record meetings / events
GoToWebinar
9.0
Webex Events
7.9
Slideshows
GoToWebinar
8.6
Webex Events
8.3
Event registration
GoToWebinar
8.6
Webex Events
7.0

Online Events Collaboration

GoToWebinar
8.4
Webex Events
8.2
Audience polling
GoToWebinar
8.3
Webex Events
7.9
Q&A
GoToWebinar
8.1
Webex Events
8.5

Online Events Security

GoToWebinar
8.4
Webex Events
8.4
Participant roles & permissions
GoToWebinar
8.4
Webex Events
8.1
Confidential attendee list
GoToWebinar
8.9
Webex Events
8.7

Online Events Marketing

GoToWebinar
7.3
Webex Events
7.1
Branding options
GoToWebinar
7.2
Webex Events
7.4
Integration to Marketing Automation
GoToWebinar
7.3
Webex Events
6.7

Pros

GoToWebinar

  • Classroom Management: Many of the features in this product are designed around managing large groups of people with a single presenter.
  • Ease of Use: for first-time students, GoTo is very easy to use. Everything is driven step by step after clicking on the meeting link.
  • Layout: The interface is laid out very nicely. It provides a pleasant visual experience that does not distract from the presentation.
Dan Butler | TrustRadius Reviewer

Webex Events

  • Training - trusted platform for training purposes
  • Real-time - remote participants can provide real-time feedback via voice or chat
  • Interface - the interface is fairly simple and easy to understand for someone who has never used the platform before. The barrier to entry is relatively low.
Marcus Manderson | TrustRadius Reviewer

Cons

GoToWebinar

  • Volume issues, lots of our users complained about the volume
  • Price value, we are also looking at other options and some other providers have a better price value
  • Ability to broadcast our events on facebook and youtube simultaneously which is present in zoom
Yogesh Arora | TrustRadius Reviewer

Webex Events

  • WebEx lacks some capability and functionality compared to other products available (i.e. Adobe Connect).
  • The video output that WebEx produces are in a format that is not universal (.arf). This means that editing the video can be somewhat troublesome.
  • WebEx sometimes has issues loading with certain browsers.
Brennan Andrews | TrustRadius Reviewer

Likelihood to Renew

GoToWebinar

GoToWebinar 6.4
Based on 2 answers
Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem.There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
Samantha Safin | TrustRadius Reviewer

Webex Events

Webex Events 10.0
Based on 2 answers
Now it is a very reliable tool that we need, and we have to buy it as most of the organization uses it nowadays.
Seif Hanno | TrustRadius Reviewer

Usability

GoToWebinar

GoToWebinar 8.6
Based on 123 answers
GoToWebinar is very easy to use in terms of setting up new webinars, conducting the webinars, and using reports to follow up with attendees and registrants. Presenters can easily see their narrator notes on a separate screen. And it is easy to invite people outside the organization as guest presenters and panelists.
Mark McHenry | TrustRadius Reviewer

Webex Events

Webex Events 7.6
Based on 11 answers
Cisco Webex Events allows us to connect with internal and external users. Cisco Webex Events is easy to use and set up. It has great video and audio quality. It has always been available for our scheduled events. And COVID-19, has allowed us to continue conducting our panel discussions and focus groups to keep new product development moving forward at a rapid pace.
Anonymous | TrustRadius Reviewer

Reliability and Availability

GoToWebinar

No score
No answers yet
No answers on this topic

Webex Events

Webex Events 10.0
Based on 2 answers
WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
Marcus Manderson | TrustRadius Reviewer

Performance

GoToWebinar

No score
No answers yet
No answers on this topic

Webex Events

Webex Events 10.0
Based on 2 answers
Fast, reliable, and consistent performance
Marcus Manderson | TrustRadius Reviewer

Support Rating

GoToWebinar

GoToWebinar 9.2
Based on 4 answers
I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
Anonymous | TrustRadius Reviewer

Webex Events

Webex Events 8.4
Based on 12 answers
The support I received was not that great. I've never spoken to a live person before, instead, I've only used their support portal. It answers a few FAQs but for the most part, it's lacking lots of potential information. This section titled "Popular Topics" could be improved upon and would help users to self-correct versus reaching out to someone at Webex with their issues.
Taylor S. Shelberg, MBA | TrustRadius Reviewer

Implementation Rating

GoToWebinar

No score
No answers yet
No answers on this topic

Webex Events

Webex Events 8.0
Based on 2 answers
The implementation process was fairly simple and straightforward
Marcus Manderson | TrustRadius Reviewer

Alternatives Considered

GoToWebinar

GoToWebinar is the only program with the [capability] to cover all the needed tools to present, track, follow and monitor our progress this way. The [capability] to present, provide slides, scheduling, reminder emails, follow-up emails, and simple to see trends and attendees from each meeting is helpful for future scheduling and planning.
Anonymous | TrustRadius Reviewer

Webex Events

Our company tried RingCentral before switching over to Webex Events. Both are very similar when it comes to providing a platform to allow people to communicate with one another. Overall, Webex provided us with a much simpler interface to navigate. Webex also presented us with close to no technical issues whereas RingCentral gave us constant issues during meetings and events.
Anonymous | TrustRadius Reviewer

Scalability

GoToWebinar

No score
No answers yet
No answers on this topic

Webex Events

Webex Events 9.0
Based on 1 answer
The scalability is really easy
Marcus Manderson | TrustRadius Reviewer

Return on Investment

GoToWebinar

  • Made our content easier to access internationally, and gain students
  • Gave us an outlet to share more of our valuable expertise on soil science
  • Allowed our material to be recorded, and continue to utilize the video for future education as well as having the content downloaded to other sources and/ or shared with attendees.
Anonymous | TrustRadius Reviewer

Webex Events

  • We are currently only using Webex Events for webinars with external clients or stakeholders, since it is too cost prohibitive to use it internally.
  • Webex Events is cost prohibitive even for use with only external users, given that there are similar tools with similar functionality at lower price points.
  • Webex Events has enabled us to reach users far and wide, but is not unique in its ability to do this.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

GoToWebinar

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToWebinar Editions & Modules

Edition
Lite$49/month1
Standard$99/month2
Pro$199/month3
Enterprise$399/month4
  1. 100 Participants
  2. 250 Participants
  3. 500 Participants
  4. 3,000 Participants
Additional Pricing Details

Webex Events

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Webex Events Editions & Modules

Edition
Try Webex EventsContact Sales
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    GoToWebinar
    8.1
    Webex Events
    7.6

    Likelihood to Renew

    GoToWebinar
    6.4
    Webex Events
    10.0

    Usability

    GoToWebinar
    8.6
    Webex Events
    7.6

    Reliability and Availability

    GoToWebinar
    Webex Events
    10.0

    Performance

    GoToWebinar
    Webex Events
    10.0

    Support Rating

    GoToWebinar
    9.2
    Webex Events
    8.4

    Implementation Rating

    GoToWebinar
    Webex Events
    8.0

    Scalability

    GoToWebinar
    Webex Events
    9.0

    Add comparison