What users are saying about
43 Ratings
8 Ratings
43 Ratings
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Score 8.3 out of 101
8 Ratings
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Score 9.4 out of 101

Likelihood to Recommend

Hatchbuck

Hatchbuck is great for small to mid size businesses that are really looking to keep track of their progress with their sales leads as well as their existing customers, as well as tracking the activity their customers are taking from their communications, and automate their sales and marketing funnel as much as possible. We are a SaaS company (software as a service), with sales that range from teeny tiny to very big fish so it's been an easy tool to work with to make sure we are communicating with clients based on their size and needs.
Kaitlin Rawley profile photo

ThriveHive

I believe that ThriveHives' business model is perfectly suited to smaller, but growing companies and start-ups. They have priced their services at a reasonable level for these businesses. I think ThriveHive trains their people thoroughly on the workings of search engines, so that their coaches really have a good handle on how to help you improve your internet, as well as your non-internet, presence. Additionally, since search engines continuously change and tweak their algorithms, I think ThriveHive does a good job at staying in step with the changes.
Jeff Siegel profile photo

Feature Rating Comparison

Email & Online Marketing

Hatchbuck
8.2
ThriveHive
7.9
WYSIWYG email editor
Hatchbuck
8.7
ThriveHive
7.3
Dynamic content
Hatchbuck
8.3
ThriveHive
8.7
Ability to test dynamic content
Hatchbuck
6.6
ThriveHive
8.0
Landing pages
Hatchbuck
4.7
ThriveHive
8.2
A/B testing
Hatchbuck
8.9
ThriveHive
5.0
Mobile optimization
Hatchbuck
8.9
ThriveHive
6.5
Email deliverability
Hatchbuck
9.1
ThriveHive
9.2
List management
Hatchbuck
9.0
ThriveHive
9.3
Triggered drip sequences
Hatchbuck
9.7
ThriveHive
8.7

Lead Management

Hatchbuck
9.0
ThriveHive
7.9
Lead nurturing
Hatchbuck
9.4
ThriveHive
7.5
Lead scoring and grading
Hatchbuck
8.8
ThriveHive
7.0
Data quality management
Hatchbuck
8.7
ThriveHive
8.0
Automated sales alerts and tasks
Hatchbuck
9.2
ThriveHive
9.0

Campaign Management

Hatchbuck
7.5
ThriveHive
7.8
Calendaring
Hatchbuck
7.9
ThriveHive
9.5
Event/webinar marketing
Hatchbuck
7.1
ThriveHive
6.0

Social Media Marketing

Hatchbuck
7.5
ThriveHive
8.8
Social sharing and campaigns
Hatchbuck
6.4
ThriveHive
8.7
Social profile integration
Hatchbuck
8.6
ThriveHive
9.0

Reporting & Analytics

Hatchbuck
8.1
ThriveHive
8.2
Dashboards
Hatchbuck
8.7
ThriveHive
9.2
Standard reports
Hatchbuck
9.0
ThriveHive
8.8
Custom reports
Hatchbuck
6.8
ThriveHive
6.5

Platform & Infrastructure

Hatchbuck
7.6
ThriveHive
8.5
API
Hatchbuck
8.7
ThriveHive
Role-based workflow & approvals
Hatchbuck
7.5
ThriveHive
Customizability
Hatchbuck
9.1
ThriveHive
8.5
Integration with Salesforce.com
Hatchbuck
6.7
ThriveHive
Integration with Microsoft Dynamics CRM
Hatchbuck
6.9
ThriveHive
Integration with SugarCRM
Hatchbuck
6.9
ThriveHive

Pros

Hatchbuck

  • The product is simple to use but can be as complex as you would like it to be.
  • Customer service and support are great. Always responsive and quick to find a solution.
  • The email templates and instructional videos have been helpful.
  • They definitely understand marketing and have created a simple system to support content delivery.
David Gurian profile photo

ThriveHive

  • ThriveHive is a smaller marketing team dedicated to helping small to medium sized businesses perfect their marketing messages. ThriveHive is particularity good at understanding how Google, and other search engines work, and have been instrumental in helping my company to grow and evolve.
  • With ThriveHive, you get a dedicated coach who is matched to your type of business. This experience with similar businesses gives your coach a better understanding of your business and the challenges your company faces.
  • My coach is very good at responding to my needs within 1 to 2 business days. Email contacts are fluent and as often as I need, to discuss ideas or questions. I can only speak of my relationship with my coach, and I am very pleased.
  • I feel that ThriveHive makes every effort to take excellent care of their clients, and makes you feel like you are their most important customer. I definitely believe that this is one of ThriveHives' greatest assets.
Jeff Siegel profile photo

Cons

Hatchbuck

  • They may be a little behind the curve when it comes to some of the advanced features, such as integrating various calendars and e-mail clients.
  • I would like to see them more integrated with social media platforms, such as keeping track of social media activity and adding more platforms that they track within a record.
  • The onboarding process was a bit bumpy and took much longer than expected.
Donald G. Purdy, M.A. profile photo

ThriveHive

  • The email content editor could use some additional bells and whistles, it cannot handle some more advanced functions, but for the basics it is more than adequate.
  • Options for website creation are a bit limited and the turnaround time can be a bit lengthy at times because of the volume they do.
  • Tracked phone lines can be a bit pricey, but not exorbitant.
David Elmasian profile photo

Likelihood to Renew

Hatchbuck

Hatchbuck 8.7
Based on 23 answers
It has just about everything I want and then some. What I want but they don't have - calendar and e-mail integration, social media integration, and a mobile app, I believe are all in the works for a future release.
Donald G. Purdy, M.A. profile photo

ThriveHive

No score
No answers yet
No answers on this topic

Usability

Hatchbuck

Hatchbuck 8.2
Based on 4 answers
Hatchbuck offers on-boarding, training, and has a suite of videos, which makes it super easy to get started. As with any software that is the key. Have a plan, stay focused, and get started. Once, you begin to play with Hatchbuck you will see that it is very user friendly.
Rob Rohena, DIR Incorporated profile photo

ThriveHive

No score
No answers yet
No answers on this topic

Reliability and Availability

Hatchbuck

Hatchbuck 8.5
Based on 4 answers
There has never been any downtime for Hatchbuck, which is very reassuring for me as I market and recruit strenuously for the University at Albany's executive Weekend MBA Program. Hatchbuck team members have also been available when I have reached out to them with questions or issues. With one exception, where one of my e-mails became lost in the Internet "black hole," they have gotten back to me in very timely fashion!
Donald G. Purdy, M.A. profile photo

ThriveHive

No score
No answers yet
No answers on this topic

Support

Hatchbuck

Hatchbuck 9.1
Based on 3 answers
I always get a response within 24 hours, unless I ask on a weekend. The team seems to work together to resolve my issues, answer my questions, and update me on changes. In fact, they have even connected [with] me to ask how they can improve the Hatchbuck software and their service. This is why I love them so much.
Rob Rohena, DIR Incorporated profile photo

ThriveHive

No score
No answers yet
No answers on this topic

Implementation

Hatchbuck

Hatchbuck 8.2
Based on 2 answers
Map it out on paper so you can visually make it happen.
Rob Rohena, DIR Incorporated profile photo

ThriveHive

No score
No answers yet
No answers on this topic

Alternatives Considered

Hatchbuck

I probably reviewed seven or eight CRMs, most notably Salesforce and a host of others. Some didn't seem intuitive to use, some had poor customer service, and some had constraints that were a deal breaker. Salesforce, for example has a daily e-mail limit of 250 ... I send out as many as 1,000 on certain days. Some CRMs require purchasing apps and add-ons to increase their functionality. Hatchbuck is all inclusive and just about ready to use right "out of the box."
Donald G. Purdy, M.A. profile photo

ThriveHive

We used Demandforce prior to moving to ThriveHive. I believe that ThriveHive is just a better overall value in terms of pricing, services and of course the personal guidance you get by having a dedicated coach.
David Elmasian profile photo

Return on Investment

Hatchbuck

  • It saved us time, as we were able to centralize our marketing and sales efforts
  • It helped close more sales, through nurturing funnels
  • Since it has options to create sales-related tasks, it helped our team be on top of all new prospects and provide timely information
No photo available

ThriveHive

  • Helped us get organized to know what tasks are needed and then completed.
  • Keeps track of our visitors and provides valuable insight to their "journey" on our website without having to be a rocket scientist and understand Google Analytics!
  • More than pays for itself in using the platform in attracting clients and prospects and converting them to paying clients.
David Elmasian profile photo

Pricing Details

Hatchbuck

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Hatchbuck Editions & Modules

Edition
Team$1491
Small Biz$992
Professional$2493
Starter$494
  1. per month - 5 Users, 10,000 Contacts
  2. per month - 3 Users, 3,000 Contacts
  3. per month - 10 Users, 25,000 Contacts
  4. per month - 1 User, 750 Contacts
Additional Pricing Details
Monthly pricing information is available at hatchbuck.com/pricing.

ThriveHive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ThriveHive Editions & Modules

Additional Pricing Details

Add comparison