HighRadius Autonomous Receivables vs. Pega Customer Service

HighRadius Autonomous Receivables

HighRadius Autonomous Receivables

7 Reviews and Ratings

Pega Customer Service

Pega Customer Service

12 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
HighRadius Autonomous Receivables	Score 7.0 out of 10	N/A	Autonomous Receivables, from HighRadius headquartered in Houston, is an AI-powered accounts receivable solution. It is designed to reduce DSO and bad debt with the best Accounts Receivable Management Software. The solution connects credit, billing & invoicing, cash application, deductions, and collections into a single business process.	N/A
Pega Customer Service	Score 7.9 out of 10	N/A	Pega Customer Service is a solution for solving interactions with customers, including collections, claims management, and other case management. It is available in 3 editions: the Digital Customer Engagement Edition, the Enterprise Edition, and the Case Management Edition.	N/A

Pricing

HighRadius Autonomous Receivables

Pega Customer Service

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
HighRadius Autonomous Receivables	Pega Customer Service
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	HighRadius Autonomous Receivables	Pega Customer Service
Top Pros	Pro Analytics report Pro Customer accounts Pro Better reporting	Pro User interface Pro Simple and intuitive Pro Business process
Top Cons	Minus Level support Minus Turnaround times	Minus Need to improve Minus Need to work Minus Customer service

Best Alternatives
	HighRadius Autonomous Receivables	Pega Customer Service
Small Businesses	MIP Fund Accounting Score 8.7 out of 10	Simplify360 Score 7.8 out of 10
Medium-sized Companies	Accounting Seed Score 8.3 out of 10	Bright Pattern Contact Center Score 10.0 out of 10
Enterprises	BlackLine Score 8.4 out of 10	Conversica Score 9.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	HighRadius Autonomous Receivables	Pega Customer Service
Likelihood to Recommend	9.0 (1 ratings)	7.7 (2 ratings)

User Testimonials
	HighRadius Autonomous Receivables	Pega Customer Service
Likelihood to Recommend	HighRadius [HighRadius Collections Cloud] is well suited for [a] multitude of businesses. It's a well-versed system that uses your current data to help drive automation with the receivables. [It] also uses analytics to help drive forecasting. Businesses need to realize [their] data is what drives [the] program, so [they] need to ensure [the] dataset is valid before trying to convert over to [HighRadius Collections Cloud]. Existing ERP is driving what [HighRadius Collections Cloud] can or can not do. Incentivized George Uko A/R Credit Manager Read full review	Pegasystems Pega is a very nice tool for when we need to deal with data coming from different sources that need to be connected and used collectively. Additionally, having an easy-to-use interface makes it ideal for building decision flow in a simple manner that can still take advance decisions for 1:1 communication. Incentivized Verified User Anonymous Read full review
Pros	HighRadius Creates scoring for working worklists Able to send out statements and emails electronically Segment customer accounts Better reporting Incentivized George Uko A/R Credit Manager Read full review	Pegasystems Easy to contact Responds very quickly Provides accurate information Incentivized Sanjay Meesala Senior Software Engineer Read full review
Cons	HighRadius More out of the box functionality Quicker turnaround times with IT department Tiered level support for IT tickets Incentivized George Uko A/R Credit Manager Read full review	Pegasystems Performance, as some of the tasks run in batch. Extensibility could take time for complex functionalities. At least the cloud version should be more powerful in terms of processing. Incentivized Verified User Anonymous Read full review
Alternatives Considered	HighRadius [HighRadius Collections Cloud] encompasses several modules that interact with one another. This allows the data to talk between the different modules, this [is] one of the main strengths of [HighRadius Collections Cloud]. Incentivized George Uko A/R Credit Manager Read full review	Pegasystems We have used different products those are ok but customer service is worst but Pega Customer Service is not like that tool and services both are doing excellent job Incentivized Sanjay Meesala Senior Software Engineer Read full review
Return on Investment	HighRadius Has helped drive down DSO Reduced staffing Allowed us to better segment customer accounts Incentivized George Uko A/R Credit Manager Read full review	Pegasystems Reduced the manual effort due to introducing automation Increased customer satisfaction Enhanced personalization Incentivized Verified User Anonymous Read full review
ScreenShots		Pega Customer Service Screenshots