What users are saying about
20 Ratings
32 Ratings
20 Ratings
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Score 7.3 out of 100
32 Ratings
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Score 8.8 out of 100

Feature Set Ratings

    Sales Force Automation

    Highrise

    Feature Set Not Supported
    N/A
    8.0

    Method:CRM

    80%
    Method:CRM ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    9.9
    99%
    20 Ratings

    Workflow management

    N/A
    0 Ratings
    8.0
    80%
    18 Ratings

    Territory management

    N/A
    0 Ratings
    1.8
    18%
    1 Rating

    Opportunity management

    N/A
    0 Ratings
    8.5
    85%
    18 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    8.1
    81%
    18 Ratings

    Contract management

    N/A
    0 Ratings
    8.6
    86%
    11 Ratings

    Quote & order management

    N/A
    0 Ratings
    9.9
    99%
    16 Ratings

    Interaction tracking

    N/A
    0 Ratings
    8.3
    83%
    17 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    8.6
    86%
    11 Ratings

    Customer Service & Support

    Highrise

    Feature Set Not Supported
    N/A
    10.0

    Method:CRM

    100%
    Method:CRM ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Call center management

    N/A
    0 Ratings
    9.9
    99%
    2 Ratings

    Help desk management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Marketing Automation

    Highrise

    Feature Set Not Supported
    N/A
    8.1

    Method:CRM

    81%
    Method:CRM ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.7
    87%
    17 Ratings

    Email marketing

    N/A
    0 Ratings
    7.5
    75%
    13 Ratings

    CRM Project Management

    Highrise

    Feature Set Not Supported
    N/A
    8.5

    Method:CRM

    85%
    Method:CRM ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    8.6
    86%
    16 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    8.8
    88%
    14 Ratings

    Reporting

    N/A
    0 Ratings
    8.1
    81%
    15 Ratings

    CRM Reporting & Analytics

    Highrise

    Feature Set Not Supported
    N/A
    8.1

    Method:CRM

    81%
    Method:CRM ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    8.0
    80%
    8 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    8.4
    84%
    15 Ratings

    Customizable reports

    N/A
    0 Ratings
    7.8
    78%
    16 Ratings

    Customization

    Highrise

    Feature Set Not Supported
    N/A
    9.3

    Method:CRM

    93%
    Method:CRM ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    9.9
    99%
    17 Ratings

    Custom objects

    N/A
    0 Ratings
    10.0
    100%
    16 Ratings

    Scripting environment

    N/A
    0 Ratings
    8.5
    85%
    12 Ratings

    API for custom integration

    N/A
    0 Ratings
    8.8
    88%
    13 Ratings

    Security

    Highrise

    Feature Set Not Supported
    N/A
    9.1

    Method:CRM

    91%
    Method:CRM ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    9.1
    91%
    15 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    9.0
    90%
    17 Ratings

    Integrations with 3rd-party Software

    Highrise

    Feature Set Not Supported
    N/A
    10.0

    Method:CRM

    100%
    Method:CRM ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Compensation management

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Platform

    Highrise

    Feature Set Not Supported
    N/A
    8.8

    Method:CRM

    88%
    Method:CRM ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    8.8
    88%
    13 Ratings

    Attribute Ratings

    • Highrise is rated higher in 2 areas: Likelihood to Renew, Usability
    • Method:CRM is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.0

    Highrise

    90%
    10 Ratings
    9.4

    Method:CRM

    94%
    22 Ratings

    Likelihood to Renew

    8.2

    Highrise

    82%
    9 Ratings
    8.0

    Method:CRM

    80%
    2 Ratings

    Usability

    9.0

    Highrise

    90%
    1 Rating
    8.6

    Method:CRM

    86%
    17 Ratings

    Support Rating

    9.0

    Highrise

    90%
    2 Ratings
    10.0

    Method:CRM

    100%
    19 Ratings

    Implementation Rating

    Highrise

    N/A
    0 Ratings
    9.0

    Method:CRM

    90%
    2 Ratings

    Ease of integration

    Highrise

    N/A
    0 Ratings
    9.0

    Method:CRM

    90%
    1 Rating

    Likelihood to Recommend

    Basecamp

    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Read full review

    Method Integration Inc.

    Method[:CRM] is well suited when you have a large company that needs to keep track of customers. It also connects with Quickbooks and that has really been nice for our organization. Our company is small so this really helps us stay on track and build our data base of customers.
    Read full review

    Pros

    Basecamp

    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter &amp; Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Read full review

    Method Integration Inc.

    • The customization team is brilliant!
    • The various integrations, QBO & Gmail, help me keep track of all customer interactions.
    • The more organized I am, the more time I have to take care of my clients!
    • I have nothing but praise for the support team and the rest of the crew at Method.
    Read full review

    Cons

    Basecamp

    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review

    Method Integration Inc.

    • I believe there is room for improvement with scaling down on the customizing (sometimes having too much isn't always a good thing)
    • The estimate creator in Method is not as fluid as making an estimate in QB. (moving lines around, adding lines, etc.)
    Read full review

    Pricing Details

    Highrise

    Starting Price

    $4 Per User Per Month

    Editions & Modules

    Highrise editions and modules pricing
    EditionModules
    Highrise$4.001

    Footnotes

    1. Per User Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Method:CRM

    Starting Price

    $25 per month per user

    Editions & Modules

    Method:CRM editions and modules pricing
    EditionModules
    Contact Management251
    CRM Pro442
    CRM Enterprise743

    Footnotes

    1. per month per user
    2. per month per user
    3. per month per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Basecamp

    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Read full review

    Method Integration Inc.

    The things Method does well - QuickBooks data integration and extreme customization - it does very, very well. If you are looking for a CRM product or any business process automation software that integrates with QuickBooks, you have to look at Method CRM
    Read full review

    Usability

    Basecamp

    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review

    Method Integration Inc.

    Method has a great overall "usability". Once we started using the software; it did not take long before we were able to start editing our own web lead forms, email templates, etc. I think there is a learning curve however the learning curve is not bad. Anyone looking for a cloud CRM should start here
    Read full review

    Support Rating

    Basecamp

    They are quick and SO nice. They are very friendly and are eager to help.
    Read full review

    Method Integration Inc.

    The support is great. They are on the line within minutes and share screen to figure out the problem immediately. I would highly recommend this product for that reason. I do wish the customization was a bit easier to use; however, with fewer settings that are available to the end user and an easier way to read the customization.
    Read full review

    Implementation Rating

    Basecamp

    No answers on this topic

    Method Integration Inc.

    Be available to learn! There is a huge learning curve to this program. You have to be willing to take it all in. Be available to the Method expert and be patient.
    Read full review

    Alternatives Considered

    Basecamp

    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Read full review

    Method Integration Inc.

    Method is by far the easiest of all platforms. It brings a lot of great features that Salesforce has as well as email campaign features like constant contact, all in one. The only thing I would add would be more reporting and custom report capability.
    Read full review

    Return on Investment

    Basecamp

    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Read full review

    Method Integration Inc.

    • Method:CRM has probably saved me about 6-10 hours per week over the past few years.
    • It has likely saved our company several hundred hours in the last 10 years.
    • It has specifically saved us countless hours with better data management vs. having separate spreadsheets for keeping track of things.
    Read full review

    Screenshots

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