What users are saying about
3 Ratings
22 Ratings
3 Ratings
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Score 8.3 out of 100
22 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Homebase

Homebase is well suited for small business owners and startups who need to track employee hours more efficiently, and who desire for their employees to be able to directly compliment each other, or have more control over the ability to trade shifts. It is less appropriate for larger businesses that have multiple departments, or businesses with few departments and employees who may be scheduled in more than one department.
Amy DiMouro | TrustRadius Reviewer

When I Work

When I work is well suited to use to keep track of whom is confirmed to work when and on what event/s (technically called "schedules" in When I Work). It is not suited to communicate needed information to your workers. If you are looking for something all-inclusive, like Yardi for real estate, When I Work is not it.
Anonymous | TrustRadius Reviewer

Pros

Homebase

  • Homebase provides an easy way to schedule employees. Their scheduling platform is extremely user-friendly and easy to edit once the schedule is made.
  • Homebase makes it easy for employees to switch schedules on their own, a manager just simply has to approve rather than physically rescheduling both employees, this is great for any small retail business or restaurant with many hourly employees.
  • Homebase makes it easy to adjust hours that have been incorrectly clocked or clockouts that have been missed.
Amy DiMouro | TrustRadius Reviewer

When I Work

  • Mobile-friendly: our student staff loves the app and use it frequently to check their schedules.
  • Straight forward the learning curve is minimal for our student staff and they can figure out how to use When I Work with only a quick tutorial.
Anonymous | TrustRadius Reviewer

Cons

Homebase

  • The messaging features in Homebase are not consistent across the platform. In the app you can mass message everyone, however using the website you cannot, at least not at the price point that we are using.
  • The roles for employees and how to navigate them can be confusing especially when trying to schedule one employee in two different departments.
  • The separation of departments is a bit rigid and makes it difficult for universal employees to be scheduled easily.
Amy DiMouro | TrustRadius Reviewer

When I Work

  • We would love to see the functionality of more than one email address per profile.
  • With so many managers in our group and so many locations, we would like to have job sites alerts attached to the 'supervisor' security role for when team members pick up shifts. That way every manager doesn't get the alert for every job site.
Talitha Rieken | TrustRadius Reviewer

Likelihood to Renew

Homebase

No score
No answers yet
No answers on this topic

When I Work

When I Work 10.0
Based on 1 answer
It's a powerful tool for employee management and intuitive to use.
AK Cyrway | TrustRadius Reviewer

Usability

Homebase

No score
No answers yet
No answers on this topic

When I Work

When I Work 9.0
Based on 1 answer
While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
AK Cyrway | TrustRadius Reviewer

Support

Homebase

No score
No answers yet
No answers on this topic

When I Work

When I Work 8.2
Based on 7 answers
Excellent IT team from the early launch days to serial usage period. Whenever any minor issues are reported they act to resolve [them].
İhsan Akkarpuz | TrustRadius Reviewer

Implementation

Homebase

No score
No answers yet
No answers on this topic

When I Work

When I Work 8.0
Based on 1 answer
Make certain your team knows how to turn off alerts and utilise the system.
AK Cyrway | TrustRadius Reviewer

Alternatives Considered

Homebase

No answers on this topic

When I Work

When I work worked the best for our company and needs we had for it. The reason we went with when I work was it was easy to use, visually appealing, and allowed us to track when people were working or on PTO. This has been great for our support department.
James Mcbride | TrustRadius Reviewer

Return on Investment

Homebase

  • Homebase has made the day to day management of employees easier, freeing up time for management to work on other things that help secure customer satisfaction.
  • It has also made payroll easier since it's implementation and allowed for fewer mistakes than the previous manual method, leading to less monetary mistakes and happier employees.
  • Homebase has made monitoring hours and overtime, as well as completion of internship and volunteer hours, much easier to monitor, leading to less confusion and more satisfied volunteers, interns, and payroll managers
Amy DiMouro | TrustRadius Reviewer

When I Work

  • Positive impact on ease of getting shifts covered
  • Less time for managers on completing time cards at the end of a pay period
Nick Stanley | TrustRadius Reviewer

Pricing Details

Homebase

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

When I Work

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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