What users are saying about
7 Ratings
53 Ratings
7 Ratings
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Score 9.1 out of 100
53 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Attribute Ratings

  • When I Work is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Homebase

80%
1 Rating
9.0

When I Work

90%
24 Ratings

Likelihood to Renew

Homebase

N/A
0 Ratings
10.0

When I Work

100%
1 Rating

Usability

Homebase

N/A
0 Ratings
9.0

When I Work

90%
1 Rating

Support Rating

Homebase

N/A
0 Ratings
8.7

When I Work

87%
37 Ratings

Implementation Rating

Homebase

N/A
0 Ratings
8.0

When I Work

80%
2 Ratings

Likelihood to Recommend

Homebase

Homebase is well suited for small business owners and startups who need to track employee hours more efficiently, and who desire for their employees to be able to directly compliment each other, or have more control over the ability to trade shifts. It is less appropriate for larger businesses that have multiple departments, or businesses with few departments and employees who may be scheduled in more than one department.
Amy DiMouro | TrustRadius Reviewer

When I Work

I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
Sasha Brito | TrustRadius Reviewer

Pros

Homebase

  • Homebase provides an easy way to schedule employees. Their scheduling platform is extremely user-friendly and easy to edit once the schedule is made.
  • Homebase makes it easy for employees to switch schedules on their own, a manager just simply has to approve rather than physically rescheduling both employees, this is great for any small retail business or restaurant with many hourly employees.
  • Homebase makes it easy to adjust hours that have been incorrectly clocked or clockouts that have been missed.
Amy DiMouro | TrustRadius Reviewer

When I Work

  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
Anonymous | TrustRadius Reviewer

Cons

Homebase

  • The messaging features in Homebase are not consistent across the platform. In the app you can mass message everyone, however using the website you cannot, at least not at the price point that we are using.
  • The roles for employees and how to navigate them can be confusing especially when trying to schedule one employee in two different departments.
  • The separation of departments is a bit rigid and makes it difficult for universal employees to be scheduled easily.
Amy DiMouro | TrustRadius Reviewer

When I Work

  • You cannot view inactive employees on the app.
  • When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
  • If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
Jayelynn Willman | TrustRadius Reviewer

Pricing Details

Homebase

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Homebase Editions & Modules

Edition
BasicFree
Essentials$142
Plus$352
All-in-one$702
  1. none
  2. per month
Additional Pricing Details

When I Work

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$4 per month per user

When I Work Editions & Modules

Edition
Essentials$41
Advanced$61
Complete$81
  1. per month per user
Additional Pricing Details

Likelihood to Renew

Homebase

No score
No answers yet
No answers on this topic

When I Work

When I Work 10.0
Based on 1 answer
It's a powerful tool for employee management and intuitive to use.
AK Cyrway | TrustRadius Reviewer

Usability

Homebase

No score
No answers yet
No answers on this topic

When I Work

When I Work 9.0
Based on 1 answer
While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
AK Cyrway | TrustRadius Reviewer

Support Rating

Homebase

No score
No answers yet
No answers on this topic

When I Work

When I Work 8.7
Based on 37 answers
Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
Anonymous | TrustRadius Reviewer

Implementation Rating

Homebase

No score
No answers yet
No answers on this topic

When I Work

When I Work 8.0
Based on 2 answers
Make certain your team knows how to turn off alerts and utilise the system.
AK Cyrway | TrustRadius Reviewer

Alternatives Considered

Homebase

No answers on this topic

When I Work

When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
Emily Hammell | TrustRadius Reviewer

Return on Investment

Homebase

  • Homebase has made the day to day management of employees easier, freeing up time for management to work on other things that help secure customer satisfaction.
  • It has also made payroll easier since it's implementation and allowed for fewer mistakes than the previous manual method, leading to less monetary mistakes and happier employees.
  • Homebase has made monitoring hours and overtime, as well as completion of internship and volunteer hours, much easier to monitor, leading to less confusion and more satisfied volunteers, interns, and payroll managers
Amy DiMouro | TrustRadius Reviewer

When I Work

  • Has cut down on the time I spend scheduling.
  • Makes estimating payroll simple.
  • Is convenient for staff to use because they can utilize it on their own device.
  • Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues.
Amy Morgeson | TrustRadius Reviewer

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