What users are saying about
229 Ratings
2 Ratings
229 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Likelihood to Recommend

HotSchedules

If you are scheduling for more than 10 employees and their schedules vary greatly from week to week, then I would recommend HotSchedules. If you have less employees than 10 or if your schedule is the same from week to week, then I would not recommend HotSchedules for your business
Taylor Weber | TrustRadius Reviewer

ScheduleFly

ScheduleFly is well suited for small or large businesses. We have around ten employees, and this works great! If you had a much smaller group to manage/schedule, you might not need something as complex and detailed. For larger groups, this would be perfect and well worth the cost for a subscription.
Anonymous | TrustRadius Reviewer

Pros

HotSchedules

  • HotSchedules tracks our labor hours and dollars. Being able to do quick labor analysis helps us make sure our pricing is in line with our estimates for clients.
  • HotSchedules tracks our employee trainings. Because we are a third party audited food manufacturing facility, we have both formal certifications (CA Food Handler Cards) and monthly trainings on subjects such as Food Safety, GMP's, Pest Control, Allergen Control, HACCP and Sanitation. Being able to have a record easily accessible for each employee to prove to our auditors and keep those employees up to date with training is invaluable as an organizational tool.
Shannon Carpenter | TrustRadius Reviewer

ScheduleFly

  • It works on your cell phone, which is wonderful! Our workers always have their schedules on hand and easily accessible.
  • ScheduleFly works in real-time, so changes and updates are immediate across all platforms
  • I love the message wall. If someone wants to find a replacement or swap hours, they can do so.
Anonymous | TrustRadius Reviewer

Cons

HotSchedules

  • Configuration is key - there can be bumps after bringing a new business into HotSchedules so the terminology has to be different for each one.
  • Scheduler - on the old one, there use to be a key that explained the hot keys, now its missing. Probably under Support, but it used to be on the scheduler screen.
Frank Jameson | TrustRadius Reviewer

ScheduleFly

  • It can be costly, depending on the size of your team/staff.
  • Can be complicated and hard for older audience to adapt to and get used to
  • There are some extra features like the weather that aren't necessary and busy up the program.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

HotSchedules

HotSchedules 9.1
Based on 2 answers
Ease of use, efficiently creating and posting staff schedules.
Sawyer Harrison | TrustRadius Reviewer

ScheduleFly

No score
No answers yet
No answers on this topic

Usability

HotSchedules

HotSchedules 8.5
Based on 12 answers
HotSchedules is a multitasking that allows you to have a good management in restaurants and keep everything organized, not only can you schedule and keep in touch, but also be able to manage the schedules or shifts of each staff and thus also carry out a record of work attendance. Despite all these characteristics, this platform facilitates its use through a simple and easy interface where an almost zero learning curve is required for any employee of the company, this saving time in being able to streamline the work process of managing the scheduling and shifts immediately.
Penelope Brown | TrustRadius Reviewer

ScheduleFly

No score
No answers yet
No answers on this topic

Support Rating

HotSchedules

HotSchedules 8.9
Based on 4 answers
Always cheerful, informative, and educated staff. Each person seems to want to find a way to help us with any issues or questions we have. I love that all the staff is friendly and in a good mood when you call, I have never had a rep be unhelpful or short tempered, or ever less than accommodating to our needs!
Kim Cargill | TrustRadius Reviewer

ScheduleFly

ScheduleFly 10.0
Based on 2 answers
I have never had to use support directly. Still, I love that even though they seem to be a smaller group that runs it, they are very personable in their email correspondence and supply phone numbers and contact information in case we are ever in a bind. It's nice to know that we have the option to contact them and will get personal support if we need it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

HotSchedules

Prior to HotSchedules we utilized an old school traditional Excel based scheduling system that was put out via email. The system was obviously time intensive and required constant updating, so when approached via HotSchedules Marketing we decided to give it a try and haven't looked back. If possible we are looking into incorporating it into use with our back of the house staff. One of the only limiting factors to HotSchedules and any similar scheduling system is that it is smart device based (cell phone/computer/tablet/etc.) and therefore the staff member must have access to these in order to use the service. Unfortunately even in 2017 not everyone has these/want and/or are willing to work with these devices. This can force a company into making decisions to not hire a potential employee do to incompatibility with how daily operations are run via scheduling.
Daniel Butte | TrustRadius Reviewer

ScheduleFly

ScheduleFly had a lot of extra features that some of the other scheduling software didn't offer. For example, one of the big draws of ScheduleFly was the ability to switch shifts right in the app. Workers continually need to make changes to their schedules, and it can add a lot of time to our plates as we try to put the puzzle together and make sure all shifts are covered. ScheduleFly gives workers a chance to makeshift and schedule changes on their own and leave leadership out of the picture. I love the display and organization of ScheduleFly too! It just seems a lot more organized and put together than some of the other ones we explored.
Anonymous | TrustRadius Reviewer

Return on Investment

HotSchedules

  • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
Amanda Zelichowski | TrustRadius Reviewer

ScheduleFly

  • Keeps everyone organized, which makes the workplace more effective and well-staffed.
  • The older staff doesn't adapt to the program as well and makes things difficult and added a lot of time on our plate to train.
  • Great way to communicate between staff!
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

HotSchedules

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ScheduleFly

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison