What users are saying about
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Top Rated
2598 Ratings
4 Ratings

HubSpot CRM

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Top Rated
2598 Ratings
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Score 8.4 out of 100
4 Ratings
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Score 8.8 out of 100

Feature Set Ratings

  • HubSpot CRM ranks higher in 4 feature sets: Customer Service & Support, Marketing Automation, Security, Social CRM
  • Korero ranks higher in 4 feature sets: CRM Project Management, CRM Reporting & Analytics, Customization, Platform
  • HubSpot CRM and Korero are tied in 1 feature set: Sales Force Automation

Sales Force Automation

8.2

HubSpot CRM

82%
8.2

Korero

82%
HubSpot CRM ranks higher in 7/9 features

Customer data management / contact management

9.0
90%
818 Ratings
8.2
82%
3 Ratings

Workflow management

8.5
85%
793 Ratings
8.1
81%
3 Ratings

Territory management

7.4
74%
184 Ratings
N/A
0 Ratings

Opportunity management

8.4
84%
763 Ratings
8.4
84%
3 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.6
86%
811 Ratings
9.1
91%
1 Rating

Contract management

7.9
79%
185 Ratings
N/A
0 Ratings

Quote & order management

8.1
81%
522 Ratings
7.1
71%
3 Ratings

Interaction tracking

8.7
87%
788 Ratings
N/A
0 Ratings

Channel / partner relationship management

7.4
74%
186 Ratings
8.2
82%
1 Rating

Customer Service & Support

7.8

HubSpot CRM

78%
7.5

Korero

75%
HubSpot CRM ranks higher in 3/3 features

Case management

8.1
81%
503 Ratings
8.1
81%
3 Ratings

Call center management

7.7
77%
441 Ratings
N/A
0 Ratings

Help desk management

7.7
77%
466 Ratings
7.0
70%
3 Ratings

Marketing Automation

8.8

HubSpot CRM

88%
7.8

Korero

78%
HubSpot CRM ranks higher in 2/2 features

Lead management

8.7
87%
705 Ratings
7.9
79%
3 Ratings

Email marketing

8.8
88%
701 Ratings
7.7
77%
2 Ratings

CRM Project Management

7.9

HubSpot CRM

79%
8.3

Korero

83%
Korero ranks higher in 2/3 features

Task management

8.4
84%
732 Ratings
8.6
86%
3 Ratings

Billing and invoicing management

7.2
72%
356 Ratings
8.1
81%
3 Ratings

Reporting

8.2
82%
685 Ratings
8.1
81%
2 Ratings

CRM Reporting & Analytics

8.2

HubSpot CRM

82%
8.5

Korero

85%
HubSpot CRM ranks higher in 2/3 features

Forecasting

7.7
77%
584 Ratings
N/A
0 Ratings

Pipeline visualization

8.4
84%
708 Ratings
8.5
85%
3 Ratings

Customizable reports

8.3
83%
692 Ratings
N/A
0 Ratings

Customization

7.9

HubSpot CRM

79%
8.1

Korero

81%
HubSpot CRM ranks higher in 3/4 features

Custom fields

8.6
86%
716 Ratings
7.3
73%
3 Ratings

Custom objects

8.5
85%
607 Ratings
N/A
0 Ratings

Scripting environment

6.3
63%
133 Ratings
8.6
86%
2 Ratings

API for custom integration

8.3
83%
488 Ratings
8.2
82%
1 Rating

Security

8.7

HubSpot CRM

87%
8.5

Korero

85%
HubSpot CRM ranks higher in 2/2 features

Single sign-on capability

8.7
87%
607 Ratings
N/A
0 Ratings

Role-based user permissions

8.7
87%
652 Ratings
8.5
85%
3 Ratings

Social CRM

8.0

HubSpot CRM

80%
6.4

Korero

64%
HubSpot CRM ranks higher in 2/2 features

Social data

7.9
79%
478 Ratings
6.4
64%
1 Rating

Social engagement

8.1
81%
474 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.2

HubSpot CRM

82%

Korero

Feature Set Not Supported
N/A
HubSpot CRM ranks higher in 2/2 features

Marketing automation

8.6
86%
529 Ratings
N/A
0 Ratings

Compensation management

7.9
79%
329 Ratings
N/A
0 Ratings

Platform

7.6

HubSpot CRM

76%
8.1

Korero

81%
Korero ranks higher in 1/1 features

Mobile access

7.6
76%
616 Ratings
8.1
81%
3 Ratings

Attribute Ratings

  • HubSpot CRM is rated higher in 2 areas: Usability, Support Rating
  • Korero is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.7

HubSpot CRM

87%
863 Ratings
8.8

Korero

88%
3 Ratings

Likelihood to Renew

8.8

HubSpot CRM

88%
10 Ratings

Korero

N/A
0 Ratings

Usability

8.8

HubSpot CRM

88%
765 Ratings
8.5

Korero

85%
3 Ratings

Support Rating

8.3

HubSpot CRM

83%
21 Ratings
7.9

Korero

79%
3 Ratings

Implementation Rating

9.1

HubSpot CRM

91%
10 Ratings

Korero

N/A
0 Ratings

Likelihood to Recommend

HubSpot

It's definitely easier to use than Salesforce. It's especially great for us in the SMB market. In my opinion, it would be nice if we were able to call out to international prospects and text them as well. The SalesMessage plugin doesn't allow for that.
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Innoverenit

Korero would be the best choice for freelance professionals, small and medium size companies, in my opinion. It is also a great platform for those who are looking for ATS and CRM together at an affordable price. For a one man company it becomes expensive to buy software and manage relationships and recruitment process online and in that scenario Korero platform comes handy with its offerings and price. Its relatively new in the market so I would say they can bring more add-ons with time but for now I feel it has a lot of potential to support the recruiters like me and many other businesses.
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Pros

HubSpot

  • The sales funnel is one of my favorites in the entire industry.
  • Their task managing system truly helps Account Executives be on top of every lead and opportunity without dropping the ball.
  • The data tracking for KPI truly helps our team set goals and improve weekly.
  • The e-mail sequences are top tier as well.
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Innoverenit

  • User friendly
  • Great support
  • Very affordable
  • Simple to use
Read full review

Cons

HubSpot

  • Price Point: Pricey Expense for Company.
  • A lot of new features are being rolled out, but intuitive additions always take 1-3 years to add on. I Recently added rescheduling/cancel to Meetings, but contacts are unable to optionally provide why they canceled/rescheduled.
Read full review

Innoverenit

  • UI and UX
  • They provide good support but it can be improved
Read full review

Pricing Details

HubSpot CRM

Starting Price

$0 Per Month [Unlimited Users]

Editions & Modules

HubSpot CRM editions and modules pricing
EditionModules
Free Forever$01
CRM Bundle$502

Footnotes

  1. Per Month [Unlimited Users]
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pricing Info

Korero

Starting Price

$10 per user

Editions & Modules

Korero editions and modules pricing
EditionModules
Basic$10.001
Professional$22.002

Footnotes

  1. per user
  2. per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional $0.00

Additional Details

Pricing is computed on a monthly basis, exclusive of VAT and minimum time is 1 month.

Likelihood to Renew

HubSpot

Because it's integrated with HubSpot marketing platform, which is indispensable, and works simply and seamlessly with the marketing platform. The CRM is intuitive, never a time burden, and makes doing business development work a whole lot easier and enjoyable. I think at this point it's safe and fair to say we would be somewhat lost without the CRM.
Read full review

Innoverenit

No answers on this topic

Usability

HubSpot

HubSpot functions great and has never had any issues. Support is great and is always ready to help solve any problems or questions you have. We love to create workflows for processes and manage new leads, which makes our life so much easier!
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Innoverenit

I’m pretty happy with Korero as it gives me an easy to use interface and a holistic view for my sales and recruitment requirements. It helps me keep a tab on various open opportunities and ones in the pipeline. At this point of time, my business requirements are well met.
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Support Rating

HubSpot

Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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Innoverenit

The support team is open for discussions and to look into to improve the system that is suits for us. If needed they are always available and they solve problems very fast. They give us the feeling that we are important for them. They don’t charge extra for any small questions. The support is very friendly.
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Implementation Rating

HubSpot

If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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Innoverenit

No answers on this topic

Alternatives Considered

HubSpot

I have to admit that I prefer Salesloft, but I do think HS can be better. SL is very simple and gives me everything I need. However, in the future, I would definitely lean toward HS as it has more capabilities. I just need the integration and onboarding to be more seamless before I commit long-term.
Read full review

Innoverenit

Price point is a great advantage as it combines ATS and CRM . Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.
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Return on Investment

HubSpot

  • HubSpot has allowed us to Sunset our internal CRM which was running at a great time and opportunity cost for our dev team.
  • HubSpot brought our two distinct sales teams together onto common performance & activity metrics.
  • HubSpot reports have replaced our former self-written shareholder sales reports, now being sent.
Read full review

Innoverenit

  • Increased sales' achievements by considerable number
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Screenshots

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