HubSpot CRM vs. Korero

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot CRM
Score 8.4 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Korero
Score 8.9 out of 10
Small Businesses (1-50 employees)
Korero is designed to be a one stop solution for Customer Relationship Management, Collaboration and Communication combined with Automation features to empower and make your sales team highly effective and productive. Primarily focused on the B2B and Small & Medium Enterprises sector, Korero boasts a simplified User Interface for a great User Experience. Korero is available as a Software as a Service solution – pay as you go, cloud enabled with an omnichannel presence (Android…
$10
per user
Pricing
HubSpot CRMKorero
Editions & Modules
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Basic
$10.00
per user
Professional
$22.00
per user
Offerings
Pricing Offerings
HubSpot CRMKorero
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPricing is computed on a monthly basis, exclusive of VAT and minimum time is 1 month.
More Pricing Information
Features
HubSpot CRMKorero
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HubSpot CRM
7.7
1590 Ratings
0% above category average
Korero
8.2
3 Ratings
7% above category average
Customer data management / contact management8.51532 Ratings8.23 Ratings
Workflow management7.91502 Ratings8.13 Ratings
Territory management5.1184 Ratings00 Ratings
Opportunity management8.11435 Ratings8.43 Ratings
Integration with email client (e.g., Outlook or Gmail)8.21547 Ratings9.11 Ratings
Contract management8.0185 Ratings00 Ratings
Quote & order management7.31049 Ratings7.13 Ratings
Interaction tracking8.31490 Ratings00 Ratings
Channel / partner relationship management8.2186 Ratings8.21 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HubSpot CRM
7.1
1059 Ratings
5% below category average
Korero
7.5
3 Ratings
0% above category average
Case management7.2985 Ratings8.13 Ratings
Call center management6.8854 Ratings00 Ratings
Help desk management7.3907 Ratings6.93 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HubSpot CRM
8.1
1400 Ratings
7% above category average
Korero
7.8
3 Ratings
3% above category average
Lead management8.21321 Ratings7.93 Ratings
Email marketing8.01332 Ratings7.72 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HubSpot CRM
7.5
1451 Ratings
1% below category average
Korero
8.3
3 Ratings
9% above category average
Task management8.11393 Ratings8.63 Ratings
Billing and invoicing management6.8722 Ratings8.13 Ratings
Reporting7.61284 Ratings8.12 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HubSpot CRM
7.5
1418 Ratings
1% below category average
Korero
8.5
3 Ratings
12% above category average
Forecasting7.31118 Ratings00 Ratings
Pipeline visualization7.81347 Ratings8.53 Ratings
Customizable reports7.41307 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
HubSpot CRM
7.1
1355 Ratings
5% below category average
Korero
8.1
3 Ratings
8% above category average
Custom fields7.71328 Ratings7.43 Ratings
Custom objects7.01154 Ratings00 Ratings
Scripting environment6.3132 Ratings8.62 Ratings
API for custom integration7.4944 Ratings8.21 Ratings
Security
Comparison of Security features of Product A and Product B
HubSpot CRM
8.3
1312 Ratings
0% below category average
Korero
8.5
3 Ratings
2% above category average
Single sign-on capability8.41173 Ratings00 Ratings
Role-based user permissions8.21249 Ratings8.53 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HubSpot CRM
6.5
897 Ratings
11% below category average
Korero
6.4
1 Ratings
13% below category average
Social data6.4879 Ratings6.41 Ratings
Social engagement6.6869 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HubSpot CRM
7.5
1006 Ratings
4% above category average
Korero
-
Ratings
Marketing automation7.3999 Ratings00 Ratings
Compensation management7.6656 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
HubSpot CRM
7.9
1193 Ratings
7% above category average
Korero
8.1
3 Ratings
9% above category average
Mobile access7.91193 Ratings8.13 Ratings
Best Alternatives
HubSpot CRMKorero
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.4 out of 10
Creatio
Creatio
Score 9.4 out of 10
Enterprises
Creatio
Creatio
Score 9.4 out of 10
Creatio
Creatio
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HubSpot CRMKorero
Likelihood to Recommend
8.0
(1634 ratings)
8.8
(3 ratings)
Likelihood to Renew
9.8
(29 ratings)
-
(0 ratings)
Usability
7.8
(1481 ratings)
8.5
(3 ratings)
Support Rating
6.6
(23 ratings)
7.9
(3 ratings)
Implementation Rating
7.8
(8 ratings)
-
(0 ratings)
User Testimonials
HubSpot CRMKorero
Likelihood to Recommend
HubSpot
As I mentioned earlier, HubSpot helps organize the sales leads we contact. It makes it more accessible from the angle that we do not duplicate our work by contacting the same client by two different people. In addition, we can track the work and add reminders to follow up.
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Innoverenit
Korero would be the best choice for freelance professionals, small and medium size companies, in my opinion. It is also a great platform for those who are looking for ATS and CRM together at an affordable price. For a one man company it becomes expensive to buy software and manage relationships and recruitment process online and in that scenario Korero platform comes handy with its offerings and price. Its relatively new in the market so I would say they can bring more add-ons with time but for now I feel it has a lot of potential to support the recruiters like me and many other businesses.
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Pros
HubSpot
  • Personalized email campaigns: It helps to create highly effective personalized emails with its wonderful content tokens.
  • Scheduling of meetings: It eliminates the bottlenecks in the process of meeting schedule with its amazing integrating capabilities with other calendar tools like Google calendar. It also ensures the automatic reminders of meetings to the participants of meeting.
  • Automation for follow-up : With its feature called "sequences", follow-up emails made easy.
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Innoverenit
  • User friendly
  • Great support
  • Very affordable
  • Simple to use
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Cons
HubSpot
  • A lot of my companies have one URL for a ton of branches and each branch has their own name and location so I have to manually enter all the information because they all have the same URL so I can't easily use an Excel file to import those contacts so a faster solution to this would be appreciated
  • Making Corporate and branch associations is very tedious, it would be nice if the companies that all share the same url would automatically associate with the corporate company so I didn't have to manually do it
  • I would like to not see all the extra feature tabs in my layout because I am not using them so it would be nice to be able to turn them off (even the ones that are in my plan that I don't use, it would be nice to turn them off)
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Innoverenit
  • UI and UX
  • They provide good support but it can be improved
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Likelihood to Renew
HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
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Innoverenit
No answers on this topic
Usability
HubSpot
I think the usability is great. I am able to train a new agent with zero experience in our process with HubSpot in a day or less. They can be proficient in using HubSpot quickly, the way I've designed it to work, in less than a week. I am able to load new leads, set calling campaigns, and start prospecting quickly. I've even had to call customer service for help, and they were super helpful.
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Innoverenit
I’m pretty happy with Korero as it gives me an easy to use interface and a holistic view for my sales and recruitment requirements. It helps me keep a tab on various open opportunities and ones in the pipeline. At this point of time, my business requirements are well met.
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Support Rating
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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Innoverenit
The support team is open for discussions and to look into to improve the system that is suits for us. If needed they are always available and they solve problems very fast. They give us the feeling that we are important for them. They don’t charge extra for any small questions. The support is very friendly.
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Implementation Rating
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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Innoverenit
No answers on this topic
Alternatives Considered
HubSpot
HubSpot is different as it allows us to see all deals as we wanted to compare to others as other apps don't have those features Hubspot has to view deals in different views and make it according to your pipelines the way you want to see the deals and data track the daily reports very easily and review our own performance for the day to grow more.
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Innoverenit
Price point is a great advantage as it combines ATS and CRM . Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.
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Return on Investment
HubSpot
  • HubSpot is great for tracking deals - we use the deal pipeline to understand the part of the lifecycle that each and every deal is currently in. It also provides good historical information.
  • The contacts section is great for storing and managing engaged users for our mailing list. We utilise this feature with the free version.
  • The customisable dashboard is a great feature that enables you to keep the most important information on the home screen at log-in
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Innoverenit
  • Increased sales' achievements by considerable number
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ScreenShots

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.

Korero Screenshots

Screenshot of Out-of-the-box Analytics - Pre configured Key Performance Indicators, Configurable Fiscal period settings, Real time Business performance reports for CEOs & Sales leadersScreenshot of Workflows integrated with Opportunity lifecycle,  ensures task governance  to deliver high quality quotesScreenshot of Approvals management - Easy configuration of processes for managing ApprovalsScreenshot of Perspectives view - Tile layout with analytics presented on Click of PulseScreenshot of Collaboration - Break the Silos - include users from other functions / disciplines, also extend invite to your alliance partners as collaboratorsScreenshot of Automation of Leads management and distribution