Alfresco vs. Kissflow

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alfresco
Score 7.7 out of 10
N/A
The Alfresco platform, from Hyland, delivers comprehensive cloud-native content services. It is used to intelligently activate processes and content to accelerate the flow of business.N/A
Kissflow
Score 6.4 out of 10
Small Businesses (1-50 employees)
KiSSFLOW is a cloud-based business process management and workflow management software designed to enable users to create an unlimited number of automated business applications with a through a simple user interface.
$15
per month per user
Pricing
AlfrescoKissflow
Editions & Modules
No answers on this topic
Small Business
$15
per month per user
Offerings
Pricing Offerings
AlfrescoKissflow
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMinimum of 10 users
More Pricing Information
Features
AlfrescoKissflow
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Alfresco
8.0
6 Ratings
3% below category average
Kissflow
-
Ratings
Content capture & imaging3.14 Ratings00 Ratings
File sync, storage & archiving9.05 Ratings00 Ratings
Document management10.06 Ratings00 Ratings
Records management8.05 Ratings00 Ratings
Content search & retrieval10.06 Ratings00 Ratings
Enterprise content collaboration8.06 Ratings00 Ratings
Content publishing & creation8.04 Ratings00 Ratings
Security, risk management & information governance9.05 Ratings00 Ratings
Contract lifecycle management8.95 Ratings00 Ratings
Automated workflows9.03 Ratings00 Ratings
Artificial intelligence8.02 Ratings00 Ratings
Mobile support3.03 Ratings00 Ratings
Integration10.03 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Alfresco
-
Ratings
Kissflow
7.6
18 Ratings
7% below category average
Dashboards00 Ratings6.418 Ratings
Standard reports00 Ratings8.316 Ratings
Custom reports00 Ratings8.116 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Alfresco
-
Ratings
Kissflow
8.4
18 Ratings
0% below category average
Process designer00 Ratings8.016 Ratings
Process simulation00 Ratings10.05 Ratings
Business rules engine00 Ratings8.212 Ratings
SOA support00 Ratings8.211 Ratings
Process player00 Ratings8.110 Ratings
Support for modeling languages00 Ratings9.12 Ratings
Form builder00 Ratings8.014 Ratings
Model execution00 Ratings7.813 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Alfresco
-
Ratings
Kissflow
7.1
7 Ratings
14% below category average
Social collaboration tools00 Ratings7.17 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Alfresco
-
Ratings
Kissflow
8.5
15 Ratings
4% above category average
Content management00 Ratings8.515 Ratings
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AlfrescoKissflow
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Score 9.7 out of 10
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Score 9.7 out of 10
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MediaValet
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Square 9 Softworks
Score 9.7 out of 10
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MediaValet
MediaValet
Score 9.9 out of 10
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IBM Cloud Pak for Business Automation
Score 9.1 out of 10
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User Ratings
AlfrescoKissflow
Likelihood to Recommend
7.0
(17 ratings)
7.3
(19 ratings)
Likelihood to Renew
9.0
(9 ratings)
-
(0 ratings)
Usability
9.9
(2 ratings)
-
(0 ratings)
Support Rating
7.0
(2 ratings)
9.7
(2 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
AlfrescoKissflow
Likelihood to Recommend
Hyland Software
Easy integration with the external APIs Workflows can be invoked via REST call Wonderful swagger documentation for process REST APIs REST, MULE, CAMEL, Google Drive, and Box features are available with Alfresco Process Services The micro-service version deployment should be well documented and needs improvement
Read full review
Kissflow, Inc (OrangeScape)
Workflow. I would absolutely, 100% recommend it for a school, in Admissions, and I would recommend it to any small company who has an issue with workflow. The best thing about the program is that it knows what it is, and knows what it wants to be. You aren't going to sit down to work with KiSSFLOW and end up being sold an HR program. To make it work just right, find the person who truly understands how your business works. Have them build a workflow which takes care of the tedious tasks, and then let them train others on the process. You will find that your productivity increases, and that your paper costs decrease.
Read full review
Pros
Hyland Software
  • Basic workflows are easy enough for casual users to set up and utilize.
  • Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
  • Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
  • Folder rules are easy to set up and make assignment of metadata easier to automate.
Read full review
Kissflow, Inc (OrangeScape)
  • Ease of Use: It's easier to use and see workflow tasks that are assigned to you, workflows that you've participated in, or workflows that are pending other peoples approvals. From a development side, it's easy to pick up and begin creating processes if you know Excel formulation, which is easily researched as well.
  • Ease of Access: Since KiSSFLOW is hosted in the cloud, you can access the site from any internet connected device. All you have to do is sign in with your account, as opposed to needing to be on the network to access like our previous system.
  • The App: This is a feature we really hope to get a lot of use out of. With the way our business is structured, there are a lot of Regional positions that are always on the go. Because our current system requires a user to be on the network to access, this makes it hard for these roles to respond to tasks, causing bottlenecks. With an app available, along with push notifications, we can keep these tasks responses on pace with the associates required in that task.
Read full review
Cons
Hyland Software
  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
Read full review
Kissflow, Inc (OrangeScape)
  • The reporting could use some improvement. The actual reports are OK, it is access to the reports that is the problem. This is related to the permission schema. It really just has user, admin, and nothing in-between. There really needs to be something like report admin or something. Excel exports for data are needed as well.
  • The user workflow selection UI is not the best. There is a big red + sign in the lower right of the browser window that is not labeled. That is not clear. Also the selection list is just a pop-up window, it really should be a full page.
  • The mobile app does not have all the features that the browser version has, especially admin tools.
Read full review
Likelihood to Renew
Hyland Software
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Read full review
Kissflow, Inc (OrangeScape)
No answers on this topic
Usability
Hyland Software
Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
Read full review
Kissflow, Inc (OrangeScape)
No answers on this topic
Support Rating
Hyland Software
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
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Kissflow, Inc (OrangeScape)
I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
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Implementation Rating
Hyland Software
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Read full review
Kissflow, Inc (OrangeScape)
No answers on this topic
Alternatives Considered
Hyland Software
All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
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Kissflow, Inc (OrangeScape)
KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
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Return on Investment
Hyland Software
  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Read full review
Kissflow, Inc (OrangeScape)
  • Kissflow has helped us keep careful records of costs and pricing for various products, which indirectly impacts our margin.
  • Our owner had trouble with the phone app, so ultimately we stopped using Kissflow for purchase requests. There is some lost potential there.
Read full review
ScreenShots

Alfresco Screenshots

Screenshot of Alfresco Control CenterScreenshot of Alfresco

Kissflow Screenshots

Screenshot of Overall Efficiency MonitoringScreenshot of Workflow TrackingScreenshot of Process MetricsScreenshot of Drag and Drop Form BuilderScreenshot of Parallel Branches WorkflowScreenshot of Change Filed Permissions