Alfresco vs. PaperTrail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alfresco
Score 7.7 out of 10
N/A
The Alfresco platform, from Hyland, delivers comprehensive cloud-native content services. It is used to intelligently activate processes and content to accelerate the flow of business.N/A
PaperTrail
Score 8.0 out of 10
N/A
PaperTrail is a document management software offering from Egis Software. It includes features such as storage and retrieval find any document instantly and routing and workflow streamline processes with automated routing and a rule-based workflow.N/A
Pricing
AlfrescoPaperTrail
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AlfrescoPaperTrail
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
AlfrescoPaperTrail
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Alfresco
8.0
6 Ratings
3% below category average
PaperTrail
-
Ratings
Content capture & imaging3.14 Ratings00 Ratings
File sync, storage & archiving9.05 Ratings00 Ratings
Document management10.06 Ratings00 Ratings
Records management8.05 Ratings00 Ratings
Content search & retrieval10.06 Ratings00 Ratings
Enterprise content collaboration8.06 Ratings00 Ratings
Content publishing & creation8.04 Ratings00 Ratings
Security, risk management & information governance9.05 Ratings00 Ratings
Contract lifecycle management8.95 Ratings00 Ratings
Automated workflows9.03 Ratings00 Ratings
Artificial intelligence8.02 Ratings00 Ratings
Mobile support3.03 Ratings00 Ratings
Integration10.03 Ratings00 Ratings
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AlfrescoPaperTrail
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MediaValet
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Score 9.7 out of 10
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Score 9.2 out of 10
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User Ratings
AlfrescoPaperTrail
Likelihood to Recommend
7.0
(17 ratings)
8.5
(5 ratings)
Likelihood to Renew
9.0
(9 ratings)
-
(0 ratings)
Usability
9.9
(2 ratings)
9.0
(2 ratings)
Performance
-
(0 ratings)
7.0
(2 ratings)
Support Rating
7.0
(2 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
AlfrescoPaperTrail
Likelihood to Recommend
Hyland Software
Easy integration with the external APIs Workflows can be invoked via REST call Wonderful swagger documentation for process REST APIs REST, MULE, CAMEL, Google Drive, and Box features are available with Alfresco Process Services The micro-service version deployment should be well documented and needs improvement
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Egis Software
It is very easy to use. We utilize it to save and show the logs for as many apps as we want. You can use it as an addon on Heroku.
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Pros
Hyland Software
  • Basic workflows are easy enough for casual users to set up and utilize.
  • Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
  • Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
  • Folder rules are easy to set up and make assignment of metadata easier to automate.
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Egis Software
  • PaperTrail is less expensive than many of its competitors.
  • PaperTrail is very easy to set up; you can start collecting logs in no time.
  • It is easy to configure email alerts and Slack integrations with PaperTrail.
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Cons
Hyland Software
  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
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Egis Software
  • Interface is aging and in need of a re-write. It's functional, but not all that nice to work with
  • While the logs are near-real-time, they could greatly improve the speed at which logs are available in the UI
  • Pricing plans are not all that competitive with newer offerings with other companies
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Likelihood to Renew
Hyland Software
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
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Egis Software
No answers on this topic
Usability
Hyland Software
Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
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Egis Software
PaperTrail has become a basic app for me to save and see app logs. It is very easy to use, very intuitive and easy to customize. The feature I like most is that we can use it with several apps at same time.
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Performance
Hyland Software
No answers on this topic
Egis Software
PaperTrail's live-tailing performance is adequate and searches over the recent history load quickly. Searching over long periods of time can be extremely slow, however.
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Support Rating
Hyland Software
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
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Egis Software
No answers on this topic
Implementation Rating
Hyland Software
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
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Egis Software
No answers on this topic
Alternatives Considered
Hyland Software
All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
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Egis Software
I only used Logz.io for a very brief time. It seemed a bit more difficult to setup than Papertrail.
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Return on Investment
Hyland Software
  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
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Egis Software
  • Free plan is sufficient for development and small services, and the paid plans are very cheap at low log volume. For us, the price is right with PaperTrail - though I can't speak to how their pricing compares at very high volumes.
  • Adding cloud-logging to your apps can really speed up development and debugging - the impact to engineering productivity cannot be understated.
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ScreenShots

Alfresco Screenshots

Screenshot of Alfresco Control CenterScreenshot of Alfresco