What users are saying about
7 Ratings
22 Ratings
7 Ratings
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Score 7 out of 100
22 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

iATS Payments

If you need a basic Salesforce integrated payment processor then you could consider using iATS. If you have complex needs and need a complex integration with Salesforce you might want to look elsewhere.
Anonymous | TrustRadius Reviewer

TransferWise

We find the service is excellent, albeit with a couple of caveats. We think TransferWise is best-in-class in what they provide, and we are very pleased they exist. Relying on banks, as we had done before TransferWise, would have been materially more costly due to the higher exchange rates and transfer fees.
Anonymous | TrustRadius Reviewer

Pros

iATS Payments

  • Excellent customer service
  • Can process ACH transactions as recurring donations
  • Integrates with Salesforce
  • Records name of credit card holder in iATS reports
  • Can process recurring donations on a monthly, quarterly, or yearly basis
Anonymous | TrustRadius Reviewer

TransferWise

  • Simple to set up
  • Clean user interface and easy to set up transfers
  • Can track the fund transfer and has a clear outline to the process and the steps
  • Get email notification of transfers
  • Can be used for personal account or business account
  • Minimal fees compared to banks
  • Good customer support
  • Easy to upload required documents to set up the account
Dr Olivier Becherel - Leadership and Executive Coaching | TrustRadius Reviewer

Cons

iATS Payments

  • Better cut-off times for reporting purposes - sometimes previous day's transactions are reported on the next day's reports.
  • Include Discover card transactions in the same deposit with the other cards.
  • Take out fees immediately instead of waiting until the end of the month and doing a lump sum.
Heather Frick | TrustRadius Reviewer

TransferWise

  • Volume discounts are only made on each transaction, not monthly values. You are penalized for many small transactions versus single larger ones.
  • Can be unintuitive to understand at first.
Hugh Geiger | TrustRadius Reviewer

Support Rating

iATS Payments

iATS Payments 7.0
Based on 2 answers
There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need
Anonymous | TrustRadius Reviewer

TransferWise

TransferWise 10.0
Based on 2 answers
We haven't really had to engage with TransferWise support. The platform is simple and easy to use.
Anonymous | TrustRadius Reviewer

Alternatives Considered

iATS Payments

Authorize.Net does not currently integrate with Salesforce which was a critical function that we needed, so we switched to iATS a little over 2 years ago once we implemented our Salesforce database. We are currently in the process of switching to Classy/WePay for the added features and better field mapping capabilities.
Anonymous | TrustRadius Reviewer

TransferWise

We had used bank transfers for several years, but TransferWise outdoes them in almost all aspects. It leaves out most of the bureaucracy, and it is agile and much cheaper. Also, TransferWise reliably sends messages as each step of the transaction is completed. Perhaps TransferWise's main limitation is that it does not support many currencies yet.
Marcelo de Vasconcellos | TrustRadius Reviewer

Return on Investment

iATS Payments

  • Increased donations.
  • Increased monthly recurring gifts.
  • Decreased use of Discover cards (we discourage using Discover cards).
Heather Frick | TrustRadius Reviewer

TransferWise

  • It has saved us a lot of time preparing and sending payments.
  • There are definitely fewer fees than other platforms, so it saves us money.
Anonymous | TrustRadius Reviewer

Pricing Details

iATS Payments

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TransferWise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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