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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Business Automation Workflow

    Score10 out of 10
    N/AIBM Business Automation Workflow is a solution that helps users automate digital workflows to increase productivity, efficiency and insights — on premises or on cloud.N/A

    Nintex

    Score7.9 out of 10
    N/ANintex offers a platform that helps companies discover, automate, and optimize business processes.

    $480

    Minimum 1,000 users per user

    Pricing
    IBM Business Automation WorkflowNintex
    Editions & Modules
    No answers on this topic
    Enterprise - Process Platform
    $480
    Minimum 1,000 users per user
    Offerings
    Pricing Offerings
    IBM Business Automation WorkflowNintex
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    IBM Business Automation WorkflowNintex
    Considered Both Products
    IBM
    No answer on this topic
    Nintex
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    94 Answers
    Delivers good value for the price
    No answers on this topic
    92%
    Delivers good value for the price
    85 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    107 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    69 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    78 Answers
    Features
    IBM Business Automation WorkflowNintex
    Reporting & Analytics
    Comparison of Reporting & Analytics features of IBM Business Automation Workflow and Nintex
    Feature
    IBM Business Automation Workflow
    10.0
    4 Ratings
    26% above category average
    Nintex
    6.6
    190 Ratings
    16% below category average
    Dashboards10.04 Ratings6.6176 Ratings
    Standard reports10.04 Ratings6.8179 Ratings
    Custom reports10.04 Ratings6.4143 Ratings
    Process Engine
    Comparison of Process Engine features of IBM Business Automation Workflow and Nintex
    Feature
    IBM Business Automation Workflow
    10.0
    4 Ratings
    18% above category average
    Nintex
    7.0
    258 Ratings
    18% below category average
    Process designer10.04 Ratings7.6230 Ratings
    Process simulation10.03 Ratings5.021 Ratings
    Business rules engine10.04 Ratings7.7198 Ratings
    SOA support10.04 Ratings7.0174 Ratings
    Process player10.03 Ratings7.357 Ratings
    Support for modeling languages10.04 Ratings6.014 Ratings
    Form builder10.04 Ratings8.0228 Ratings
    Model execution10.04 Ratings7.7181 Ratings
    Collaboration
    Comparison of Collaboration features of IBM Business Automation Workflow and Nintex
    Feature
    IBM Business Automation Workflow
    10.0
    3 Ratings
    18% above category average
    Nintex
    9.0
    18 Ratings
    8% above category average
    Social collaboration tools10.03 Ratings9.018 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of IBM Business Automation Workflow and Nintex
    Feature
    IBM Business Automation Workflow
    10.0
    4 Ratings
    21% above category average
    Nintex
    10.0
    23 Ratings
    21% above category average
    Content management10.04 Ratings10.023 Ratings
    Best Alternatives
    IBM Business Automation WorkflowNintex
    Small Businesses
    Process Street
    Score8.2 out of 10
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    IBM Blueworks Live
    Score9.1 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Business Automation WorkflowNintex
    Likelihood to Recommend
    10.0
    (8 ratings)
    7.4
    (302 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    2.7
    (34 ratings)
    Usability
    8.0
    (2 ratings)
    7.6
    (23 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (7 ratings)
    Performance
    -
    (0 ratings)
    9.7
    (4 ratings)
    Support Rating
    8.0
    (2 ratings)
    8.7
    (24 ratings)
    In-Person Training
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.8
    (3 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    8.0
    (12 ratings)
    Configurability
    -
    (0 ratings)
    8.8
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.8
    (3 ratings)
    Product Scalability
    10.0
    (1 ratings)
    9.8
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.7
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.7
    (3 ratings)
    User Testimonials
    IBM Business Automation WorkflowNintex
    Likelihood to Recommend
    IBM
    Have your process first on paper Its important to first document the process before venturing into BPMS. It will save a lot of pain and heartaches. A BPM tool is no magic bullet, it merely automates your process. Its upto you to put visibility and tracking on top of it. Provide monitoring so that you get a chance to improve your process continously. BPM is not an application If you are trying to build an application with BPM, chances are that your are alraedy failing. BPM must be a strategic initiative for an organization. Yes, you build Dashboards, Reports and other software in BPMS, however you do it at a process level not at an application level. http://bpmstech.blogspot.com/2011/05/bpm-initiative.html Know the difference between process data and business data http://bpmstech.blogspot.com/2011/05/lombardi-best-practices.html http://bpmstech.blogspot.com/2012/02/bpm-system-architecture.html
    Read full review
    Nintex
    We use Nintex to automate fundraising outreach at scale. It helps us send personalized emails to a large contact list, and we’d also like to automate follow-ups when there’s no reply.
    If you need highly customized solutions or clean, fully controllable code, I wouldn’t recommend Nintex. It has many features, but it’s not the same as building your own system from scratch. That said, it can save a lot of time for standard automation workflows.
    Incentivized
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    Pros
    IBM
    • System does a great job normalizing business process and automating order processing tasks. Before TeamWorks, the process was much more manual and more expensive staff ($65k to $70K) were required to manage the process. Since implementing TeamWorks, we need much lower-skilled workers to manage order processing.
    • System ensures that we have consistent data across all systems.
    • Rules engine is really the “company playbook” – it is the heart and soul of how the company works. It handles thousands of orders per day
    Read full review
    Nintex
    • Integrations with other services using various secure authentication methods, along with the seamless integration with SharePoint, are the icing on the cake. This makes it superior to other BPM tools available in the market.
    • Flexibility in application development - The diverse configurable properties offer multiple ways to utilise the controls and events, affording the flexibility to expand your scope and enabling the creation and use of processes in a myriad of ways.
    • The streamlined and efficient deployment process significantly accelerates release management, allowing for faster and smoother implementation of updates and new features.
    • The user interface of the pages offers a more refined and appealing look and feel compared to most other BPM tools.
    Incentivized
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    Cons
    IBM
    • The system gets crashed when many instances go into the queue stage. The system even crashes and sometimes restarts automatically when the load on the server increases. We had to develop a separate software for this and maintain the same.
    • We cannot manipulate the data during run time. It is difficult to develop user-interfaces with complex functionality.
    • In order to consume external services that follow HTTP protocol, we need to use IDE for that, and consuming services from IDE takes a lot of time to give a response.
    Incentivized
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    Nintex
    • If you are creating a process with parallel subprocesses, there's no way to see, in a single view in Nintex, all the steps for the subprocesses. You have to view each sub-process in its own view, so it's hard to see what's going on at a high level.
    • There isn't an easy way to filter the processes by another user (not yourself) in Nintex. There is a report that shows processes and objects by user, but that's not as convenient. This is something that I've seen in other tools (OpenPages by IBM) so I am surprised that it is missing.
    • Nintex doesn't really have a way to capture iterative processes (which we have a lot of). It's designed for linear processes.
    Incentivized
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    Likelihood to Renew
    IBM
    This particular decision will be made by other people. Overall IBM BPM is the best BPM engine that I have worked with. It is implemented at our company and IT and business are already somewhat familiar with it. Therefore if asked I will recommend renewal as long as the price is reasonable.
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    Nintex
    We are currently investigating which collaboration platform best suits our needs. Chances are that we move to SharePoint Online and then we're going to also consider the microsoft power platform (power automate and power apps) to develop forms and workflows. Aspecially the pricing model for the cloud is currently a blocking factor to go for the Nintex solution in the Cloud.
    Incentivized
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    Usability
    IBM
    • The system is easy enough to use but, by definition, is a complex tool. However, they have done a good job generally balancing tool complexity / capability with usability. When comparing to MS Biz Talk, for example, Biz Talk has less functionality but is actually harder to use.
    • Software is very flexible. For somebody with the right technical background, it’s quite easy to write some Java code to overcome any hurdles or make the product do what is needed
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    Nintex
    Based on the on-prem experience with this tool, I believe that they have a lot of potential to help the online version catch up to where the on-prem left off. Nintex developed their online version and it is not as fully formed or capable compared to the on-prem version, and the licensing model scales back what we would have liked to be an expansion or at least continuous improvement of existing flows. It is also not near as user friendly specifically to non-developers and has an uncanny similarity to Microsoft Flow in the online instance. Consistent with my reviews of the tool - I believe they have some good approaches to design thinking that, if translated well from on-prem to online, could make this a clear winner again.
    Incentivized
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    Reliability and Availability
    IBM
    No answers on this topic
    Nintex
    The Nintex Process Platform has never crashed or had any availability issues during my usage. However there was an issue that was of my own making that caused a slowdown of the system. I had set up a process to run once a day and check for employees on a list that had certain parameters selected, and for some reason that I had to troubleshoot, the process instead ran constantly, which filled the cache quickly. I ended up having to dismantle that process so the system didn't crash.
    Incentivized
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    Performance
    IBM
    No answers on this topic
    Nintex
    Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.
    Incentivized
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    Support Rating
    IBM
    Issues can be raised through tickets and it works based on the priority of the issue. The Support Team response is also good and the solution is provided in a short span of time. In a case where the issue is serious, they try to find out the root cause and provide an alternative for it.
    Incentivized
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    Nintex
    The support team works as fast as they can and they are usually fast to solver the issues. Sometimes they need more time to solve one of them because our workflows and so on are more complex than usual clients.
    Incentivized
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    In-Person Training
    IBM
    • Attended on premise sysadmin training for 4 days, 8 hours per day. Although further follow-up training was available, I never felt the need to go back. Training was very hands-on with real modeling (rather than just following a manual). Very effective.
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    Nintex
    The trainer addressed the smallest queries in a friendly and timely manner; He walked us through all the necessary products we were using
    Incentivized
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    Online Training
    IBM
    No answers on this topic
    Nintex
    I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.
    Incentivized
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    Implementation Rating
    IBM
    • Very satisfied – not too difficult at all.
    • We had a consultant available as part of our contract, but we didn’t really need to use (except for some advice on ActiveDirectory and single sign-on)
    Read full review
    Nintex
    1.Start with Simple Workflows: Begin with basic workflows to gain user confidence before tackling complex processes.
    2.Involve Stakeholders Early: Engage business users and IT early to align workflows with real business needs.
    3.Comprehensive Training: Invest in user training to ensure smooth adoption and reduce resistance.
    4.Leverage Prebuilt Templates: Use Nintex’s templates to speed up implementation and maintain consistency.
    5.Iterate and Optimize: Continuously improve workflows based on user feedback and performance metrics.
    Incentivized
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    Alternatives Considered
    IBM
    Pega Pega is a comprehensive suite which offers a unique theme of BPM development in the market. A no-coding approach based on rules with inheritance makes Pega a very powerful product. However Pega, falls short on integration centric capabilities and very rigid to customize. On the other hand IBM comes with array of products which suits needs of varying degree. Advanced integration is solved by BPEL Process Server which has support for state based patterns and mediation. Dynamic rules and event management can be solved with WODM, Cloud to on-premise connectivity with Cast Iron, Enterprise gateway and security usecases with DataPower, Social BPM with IBM BPM , WODM, mobify with Worklight. Pega has a little bit of eveything here and there. It solves the dynamic rule management, brings out the flavor of Social BPM and mobility with Antenna ( I guess) and predictive analytics as well in one single suite. There are certain usecases which needs to have a little bit of everything, however this little bits and pieces of functionality when its blows, Pega would have problems to scale. With IBM its a bit nightmare to maintain a variety of technologies, however you can wish to go for one without the other and go for something only when you truly need it. Pega vs IBM Its difficult to pick a winner. In nutshell when you want a full scale BPM with rich integration capabilities go for IBM BPM. On the other hand if you hava mature integration capability already, Pega can yield quick results for you as well. Pega's strength is its methodology. IBM BPM's strength is integration. Actually you can't go wrong with both in terms of implementation. My strong recommendation is to invest time to process analysis and pick a good vendor to support consulting and implementation.
    Read full review
    Nintex
    Microsoft environment does not have the scalability of Nintex; it is perfect for small and medium-sized companies, especially in environments where Microsoft environment is almost entirely used. Although Microsoft offers options to connect to other applications, its platform lacks the development and robustness that Nintex provides. Nintex not only covers Microsoft environments but also Google and other important platforms.
    Incentivized
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    Scalability
    IBM
    It scales from small team interactions to business processes serving thousands of employees, as well as straight-through-processing needs that go well beyond. Of course, scale is always in the eye of the beholder, but IBM BPM does a good job of giving you all of the hooks, APIs, and data that you need to take on whatever scaling approaches you need to meet the load
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    Nintex
    The scalability is really bottlenecked by the imagination of the user. I was able to make processes for my own personal usage, making my daily tasks easier. I was also able to make processes that affected hundreds of employees, making large standardization and efficiency gains. So either way, the system is used the same way, and I was the limiting factor.
    Incentivized
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    Return on Investment
    IBM
    • It has added value to the upper management to give visibility into what is happening at any time in the enterprise.
    • Boosted employee morale because it gives them all the information to work the case/task in a single location.
    • Identifies bottlenecks and improves the turnover.
    Incentivized
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    Nintex
    • People have woken up to the amount of overlap after mapping their processes.
    • People can be resistant to process changes. You need to have the support from above or support from the 'business' that you are process changing to be able to see the positive impacts.
    • Numbers talk. if you can get a general salary figure from your HR dept to show savings for 'employee bands', then when you present reports, they will be all the richer in data.
    Incentivized
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    ScreenShots

    Nintex Screenshots

    Screenshot of Nintex Automation CE, a complete agentic business orchestration platform — unifying process intelligence, agentic workflow orchestration, and AI-driven solution building in one governed platform.Screenshot of the Nintex K2 dashboard. The application offers on-premises and hosted solutions that brings together advanced orchestration, control, and scalability, and security into a single platform.