IBM Watson Discovery vs. Inbenta Enterprise Search
IBM Watson Discovery vs. Inbenta Enterprise Search
Product | Rating | Most Used By | Product Summary | Starting Price |
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IBM Watson Discovery | N/A | IBM offers Watson Discovery, a natural language processing (NLP) application with options to measure sentiment, detect entities, semantic roles, and other concepts. | N/A | |
Inbenta Enterprise Search | Enterprise companies (1,001+ employees) | Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support. | N/A |
IBM Watson Discovery | Inbenta Enterprise Search | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com. | ||||||||||||||
More Pricing Information |
IBM Watson Discovery | Inbenta Enterprise Search | |
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Top Pros | ||
Top Cons |
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IBM Watson Discovery | Inbenta Enterprise Search | |
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Small Businesses | Algolia Score 8.9 out of 10 | Algolia Score 8.9 out of 10 |
Medium-sized Companies | Guru Score 9.0 out of 10 | Guru Score 9.0 out of 10 |
Enterprises | Guru Score 9.0 out of 10 | Guru Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
IBM Watson Discovery | Inbenta Enterprise Search | |
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Likelihood to Recommend | 9.5 (22 ratings) | 8.0 (1 ratings) |
Likelihood to Renew | 9.1 (2 ratings) | - (0 ratings) |
Usability | 7.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (2 ratings) | - (0 ratings) |
IBM Watson Discovery | Inbenta Enterprise Search | |
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Likelihood to Recommend | IBM | Inbenta Technologies Inc. |
Pros | IBM | Inbenta Technologies Inc. |
Cons | IBM | Inbenta Technologies Inc. |
Usability | IBM | Inbenta Technologies Inc. No answers on this topic |
Support Rating | IBM | Inbenta Technologies Inc. No answers on this topic |
Alternatives Considered | IBM | Inbenta Technologies Inc. |
Return on Investment | IBM | Inbenta Technologies Inc. |
ScreenShots | Inbenta Enterprise Search Screenshots |