Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iManage Work
Score 9.0 out of 10
N/A
iManage Work is a document management solution formerly known as HP Worksite. iManage was divested from Hewlett-Packard in 2015 and is now an independent company, headquartered in Chicago.N/A
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$8.75
per month per user
Pricing
iManage WorkSlack
Editions & Modules
No answers on this topic
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
iManage WorkSlack
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
iManage WorkSlack
Features
iManage WorkSlack
Project Management
Comparison of Project Management features of Product A and Product B
iManage Work
-
Ratings
Slack
8.2
522 Ratings
7% above category average
Task Management00 Ratings8.1347 Ratings
Gantt Charts00 Ratings6.961 Ratings
Scheduling00 Ratings8.0293 Ratings
Workflow Automation00 Ratings8.4321 Ratings
Mobile Access00 Ratings9.4503 Ratings
Search00 Ratings8.4505 Ratings
Visual planning tools00 Ratings7.8215 Ratings
Communication
Comparison of Communication features of Product A and Product B
iManage Work
-
Ratings
Slack
8.8
531 Ratings
10% above category average
Chat00 Ratings9.7531 Ratings
Notifications00 Ratings9.1527 Ratings
Discussions00 Ratings9.4516 Ratings
Surveys00 Ratings8.2337 Ratings
Internal knowledgebase00 Ratings7.8335 Ratings
Integrates with GoToMeeting00 Ratings8.9110 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.7182 Ratings
Integrates with Outlook00 Ratings8.9120 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
iManage Work
-
Ratings
Slack
8.6
503 Ratings
9% above category average
Versioning00 Ratings8.2263 Ratings
Video files00 Ratings8.7452 Ratings
Audio files00 Ratings8.8442 Ratings
Document collaboration00 Ratings8.3354 Ratings
Access control00 Ratings8.3343 Ratings
Advanced security features00 Ratings8.4298 Ratings
Integrates with Google Drive00 Ratings9.0211 Ratings
Device sync00 Ratings9.0375 Ratings
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iManage WorkSlack
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User Ratings
iManage WorkSlack
Likelihood to Recommend
8.7
(11 ratings)
9.3
(523 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.8
(24 ratings)
Usability
8.7
(3 ratings)
9.1
(138 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
5.0
(4 ratings)
8.7
(67 ratings)
Implementation Rating
-
(0 ratings)
8.3
(4 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
iManage WorkSlack
Likelihood to Recommend
iManage
Legal team using this product helps the team to better access documents securely within their email app (Outlook) and the user experience to control the document is excellent and being able to make it private and isolate confidential documents during a court session is very important and iManage has met our requirements. Also, being able to access instantly from users' workstation/laptop devices is very important and iManage plugin for outlook has satisfied our Business requirements.
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Salesforce
I always advocate for teams to have some kind of connection place like Slack. It reduces the number of email threads we have going, which is nice because things are constantly getting lost. Searchability for threads makes this even better. There is a certain level of casualness to it that makes email better in some scenarios. Plus, with so many notifications, it can be easy to lose track of a project or conversation if you aren't constantly using it. But I love the ability to use it for quick, less important conversations. Fast feedback, quick questions, and team connection thrive on Slack.
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Pros
iManage
  • Very reliable, once setup it is usually pretty flawless outside of Outlook-related issues.
  • Simple and easy to use organization of files and groups.
  • Customizable for different departments or sections to divide up access and partition document system.
  • Allows collaboration with outside parties and makes sharing documents quick and easy.
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Salesforce
  • Great simple interface. The use of emojis is high to express gratitude or confirm receipt of a message, without requiring every person to add additional messages.
  • You can start a side conversation in a group message to silo some conversation and not have those messages clutter up the main page.
  • It's reliable and easy to use. simple interface. You can also live chat with someone and share your screen, which is heavily used by our team.
Read full review
Cons
iManage
  • Proper implementation of the software is important. We have a client who also has iManage for their large in-house legal department but the implementation seems to have not been as thorough so their experience with the software has not been as positive.
  • Again, proper implementation is key to how powerful the software can be. For a long while our organization did not have the full-text searching implemented, and it was a game changer when we finally did it.
  • I understand that our implementation of iManage does not allow for multiple template matters based on different situations. So we have five default folders, but it would be nice to have a couple of templates, with different numbers and names of the subfolders depending on the situation.
Read full review
Salesforce
  • Wish I could organize my "save for later" items into folders. It would be nice to store all of the golden nuggets of information I learn. Even better if we could export it out into a word doc to turn into a real article or resource!
  • Use AI to help us find themes around topics and prepare a summary every week/end of day/month so that the entire team can absorb all conversations into one clean space
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Likelihood to Renew
iManage
It has been what our firm has always used, and overall everyone seems to be pleased with it. It is user friendly and intuitive and it doesn't appear we have any intention of changing what we use for our purposes.
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Salesforce
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
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Usability
iManage
To me iManage is very intuitive and user friendly. The switch from the application vs the Outlook extension was an adjustment, but it was one I made pretty easily once it happened.
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Salesforce
I have given this rating as I have extensively used Slack for more than a year and I have found most of the features useful along with Slack apps, which helps to integrate with many apps which I use in day-to-day life and also It automatically opens a small popup in the chat whenever the links related to that apps are used
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Reliability and Availability
iManage
No answers on this topic
Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
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Performance
iManage
No answers on this topic
Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
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Support Rating
iManage
We had an issue a few years ago where a plug-in of some sort which allowed the viewing of PDFs got updated and then whenever some people previewed PDFs in iManage then Outlook would crash. My outlook crashed over 20 times in a single day once. It was a pretty bad time. I know one of our information technology professionals in another office worked non-stop with iManage to get it resolved, and it seemed like they did take the issue pretty seriously.
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Salesforce
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
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Implementation Rating
iManage
No answers on this topic
Salesforce
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
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Alternatives Considered
iManage
I have viewed several other document management system software, but iManage was already installed at my company before I started working here. For us, I think this is the right solution. Companies with a smaller number of employees or smaller document collections could find some other options that might suite their needs and budget better. We definitely want an on premises solution that provides all the security, tracking, searching, and integration issues iManage offers. Many of the other solutions have adopted cloud technologies only at this point and we are not ready to consider cloud storage due for our sensitive documents at this point.
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Salesforce
Slack has just been the best communications tool for our team. Slack integrations are the best, the fact that its multi-device functional and has great features like file sharing at a fast speed, screen sharing, quick and easy to use. I do not think we would ever consider and alternative product in the near future.
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Return on Investment
iManage
  • The amount of time needed in searching is reduced to few seconds and organizing the documents by case numbers has been the best ROI for our Legal team.
  • The Automation for index searching and AI of relating to the case numbers increases the productivity for the users within our legal team where error is minimum.
  • Less efforts are required to manage Permissions and granting permissions. Applying APIs for granting permissions has been automated.
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Salesforce
  • We added Slack to our customer care notifications in order to handle issues and enhance product reliability.
  • Supports async work and improving work-life balance.
  • Teams may duplicate work or lose context due to a lack of long-term knowledge retention, which lowers productivity.
Read full review
ScreenShots