Infor Distribution SX.e vs. Infor ERP

Overall management of companies operations including sales, inventory control, warehousing, accounting (ar, ap, and gl). We are able to take a customers order, provide information if the product is in stock, send the order to the warehouse, pick the order, deliver the order using our custom routing program built inside SX.e, invoice the order upon receiving shipping feedback, and then collecting payment within SX.e. We also use SX.e for our purchasing of products from our vendors, tracking the products, entering the products into inventory, and then updating each location with the current inventory. We also are able to track pricing and vendor rebates as well as special price adjustments within SX.e.

Incentivized

It is well suited for accountants that know what information they need for accounting transactions and financial reports. It is well suited for manufacturing since the progress from raw materials to finished goods is easy to track and analyze. The software is well suited to handle individual jobs but then roll up reporting for families of products that are similar.

Incentivized

• Integrates with supported 3rd party solutions
• Very customizeable
• Robust

Incentivized

• It is one of the simplest products on the market. Very user friendly and in my opinion not complicated and busy wit unnecessary tools.
• We usually do a very short training for new hires and they pick it up promptly.
• Data processing is fast and results are always on time.
• Good amount of ready made reports for our needs.

Incentivized

• User Interface customizability
• Q&D programming
• Database management

Incentivized

• Infor ERP is a great stand alone ERP system but add-on software packages are often needed to attain a greater level of detail. Our organization has recently teamed up with ScottTech to implement a warehouse management system called PickPro. PickPro will provide us with up-to-the-minute inventory information driven by the many transactions and movement of material that occurs throughout our processes.
• The Human Resource module is not used by our organization as it lacks functionality.
• Reports and background tasks/updates often need to be run after-hours as speed is a serious issue and can hinder other parallel users.

Incentivized

Their support has been second to none. Quick to respond, knowledgeable in their help. Whenever our clients have a new need or strategy change, Infor is there to help us implement that for our client in an efficient manner. Cost continues to be a prime mover for our renewal of this product.

Incentivized

It is very customizable and has lots of scalabilities. However, it can get out of control if not contained with proper business process control.

Incentivized

It is a user friendly, simpler and robust platform.

Incentivized

We use a Channel Partner and don't interact with Infor directly for support.

Incentivized

We always go thru our own IT team first. However, when they don't have the answer Infor support is always ready to resolve any question you would be asking, and they always get back to you promptly.

Incentivized

SXe fit our distribution model and it allowed us to customize it to our specific needs that were not available in the other solutions. The 3rd party integration was also a nice benefit as we use multiple solutions that were not part of the SXe Suite.

Incentivized

In my opinion, Infor ERP lacks in a lot of customizable features and navigation through the system. I believe If you are using this for the recruitment process in your organization, the system is very slow to navigate, does not accommodate for high volume of applicants, and you can experience a lot of issues with communication between systems. In my opinion, Infor ERP does not collect or transmit data easily between other systems, even when integrated.

Incentivized

• Ability to stay on top of Inventory as not to carry too much overhead
• Keep Inventory set to FIFO
• Manage deliveries to keep cost per stops to a minimum

Incentivized

• Huge efficiency gains, faster response to customers, far reduced costs from improved effective process management, reduced labor costs - doing more with less

Incentivized