iSpring Market vs. Kajabi

iSpring Market is suited for small organizations with limited staff and limited IT resources. Allowing users to self-register is a huge time-saver for small organizations. SEO, Google Tag Manager and SSO are included and easy to set up. For the most part, the documentation is good and the help desk provides timely customer service. iSpring Market is not the best tool for larger and more sophisticated organization. It's extremely difficult to get global reporting data, it doesn't import data from other systems, and it only exports a limited amount of data for use in other applications such as business intelligence software.

I wouldn't recommend Kajabi for someone that's starting to figure out what their product is going to be and who is the target audience. While one could argue the starting price point isn't high compared to having a brick and mortar store, it's also not practical pay between $100-$200 a month while the business figures out their offer. Kajabi is better suited for someone who has already tested their product, specifically courses, and can start selling it relatively soon after launching their Kajabi site. While Kajabi has come out with a coaching and community products, those are still in their infancy. The strength of Kajabi is in their course content delivery supported by the ability to have a simple website and email marketing system in the same platform.

Incentivized

• It is easy to use.
• It works with Stripe.
• The UI is clean and intuitive for customers.

• With a featured button as opposed to just a hyperlink, it is incredibly simple to link to a page within an email.
• The marketing strategy's functionality and the ability to customize emails allow me to communicate with every client.
• Course creator to create digital products from your content.

Incentivized

• There are few global reporting features. I can get specific information on a user or a course, but there is no easy way to find users who made an account and didn't enroll in a course. You have to look at every user, or download spreadsheets and search.
• There are very few hooks available to Zapier to transfer data to other services.
• You can't transfer data into the iSpring Market using Zapier, so we can't use our member management system to populate courses.

• The inbuilt themes are excellent but sometimes a small change is required to improve it - that then requires a code change which must then be reapplied if Kajabi issue an upgrade.
• Once you get the "hang" of it, Kajabi is a very powerful platform. But it does take an investment of time. Kajabi also has a best-practice way of doing things and I feel that it is worth paying for skilled support to get through the setup quickly.

Incentivized

We are committed to it and once we get "really good" at using it, I think it is a excellent platform and links well to Hubspot. At present, we are still just barely scratching the surface with our use of its features

Incentivized

Kajabi is very usable. But it is complex and if you haven't used it for a few weeks you have to remind yourself how to do things. It is very important to treat it like any major system and be very disciplined about how you file things and name documents

Incentivized

The Kajabi Support people are helpful, fast and knowledgeable. I usually call in a panic - because I have lost something, messed something or am on a deadline. Sometimes we speak, or we do a chat. Always my angst is eliminated. I often thank the person for being "so patient" with me. LOL

Incentivized

These platforms are big complex pieces of software. Mor recently - Kajabi provides a done for you example which you can borrow and customise - but those were not available when we started.

Incentivized

We picked iSpring Market because of cost, maintenance, and easy of use.

ClickFunnels is a great tool for funnel automation, landing pages, and lead generation but when it comes to product delivery for content creators it lacks functionality as it reality it was not meant for that purpose. Originally, we used ClickFunnels for our funnels but we found out that we could do exactly the same with Kajabi, so we migrated all of our funnels to Kajabi

Incentivized

• We have saved thousands of dollars a year in licensing fees compared with other products we used.
• We have eliminated the need for contractors, to build content for iSpring Market, saving tens of thousands of dollars, because we can publish directly into the system using iSpring Suite.
• We get 80% fewer help desk requests for enrollment and payment compared to the last two products we used.

• When we used Kajabi to launch new programs we achieved the ROI of our monthly investment each time.
• With Kajabi, the ability to offer old programs that have been offered in the past is easy to present to one-off customers or when not in a launch series.

Incentivized