JetRails vs. WP Engine

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JetRails
Score 9.8 out of 10
Mid-Size Companies (51-1,000 employees)
JetRails headquartered in Des Plaines is a managed hosting at scale provider supporting Drupal, WordPress, as well as ecommerce solutions (Magento, WooCommerce, BigCommerce).N/A
WP Engine
Score 8.9 out of 10
N/A
WP Engine is a website hosting service built to host WordPress for companies of any size, with features such as daily backups, firewall,SSL, and proprietary caching technology.
$29
per month
Pricing
JetRailsWP Engine
Editions & Modules
No answers on this topic
Startup
$25.00
*Per Month
Growth
$95.00
*Per Month
Scale
$241.00
*Per Month
Offerings
Pricing Offerings
JetRailsWP Engine
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Pricing for annual contract.
More Pricing Information
Community Pulse
JetRailsWP Engine
Top Pros
Top Cons

No answers on this topic

Best Alternatives
JetRailsWP Engine
Small Businesses
Liquid Web
Liquid Web
Score 7.3 out of 10
Liquid Web
Liquid Web
Score 7.3 out of 10
Medium-sized Companies
WP Engine
WP Engine
Score 8.9 out of 10
Pantheon
Pantheon
Score 8.8 out of 10
Enterprises
Pantheon
Pantheon
Score 8.8 out of 10
Pantheon
Pantheon
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JetRailsWP Engine
Likelihood to Recommend
9.8
(4 ratings)
8.9
(28 ratings)
Likelihood to Renew
-
(0 ratings)
3.0
(1 ratings)
Usability
9.8
(4 ratings)
10.0
(1 ratings)
Support Rating
9.8
(4 ratings)
7.7
(12 ratings)
User Testimonials
JetRailsWP Engine
Likelihood to Recommend
JetRails
JetRails is perfect for our small online company. We do not have our own in-house web team, so having a company like JetRails that clearly cares about the success of our website and is patient and understanding of our limitations on technical knowledge is incredibly valuable. We originally started out on HostGator and the help and customer service was 0; we were left on our own. Working with JetRails is the opposite; it provides peace of mind and assurance.
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WP Engine
New users to WordPress can rejoice with a very hands-off hosting approach. If 100% uptime is not essential, you can get breakneck speeds with minimal tinkering using their platform. If you need to get up and running quickly and scale as required, the cost-benefit is here, although you need to pay a lot to get the most from it.
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Pros
JetRails
  • Hosting.
  • Magento hosting.
  • Big Commerce hosting.
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WP Engine
  • I love the database backups and how quickly & easy it is to restore from an old backup point. This gives me & my clients confidence that any change can be rolled back.
  • The built in caching & CDN mean that I have to spend less time worrying about the speed of the server & site. The caching has some side-effects that take getting used to (on-page dynamic PHP code sometimes needs to be moved to API endpoints), but this is true for most caching systems.
  • They have really good support for multiple environments. It's very easy to have separate production & staging environments. It's also very simple to deploy from staging to production, making product launches and large scale website copy changes much easier to coordinate.
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Cons
JetRails
  • Expanded offering for Wordpress
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WP Engine
  • I'd like to see WP Engine offer their own monitoring solution. When I say monitoring, I mean specific use cases that may end up being something you could script. This would keep customers from having to pay for additional services like Pingdom, New Relic, etc.
  • I would like to see some proactive analysis done by WP Engine on their customer sites - at least on their home pages, and offer up suggestions. This kind of goes along with the other example.
  • Finally, it would be nice to see a "lighter" offering, perhaps a plan that costs $49 for those who want to host only a few sites, or even 1 site.
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Likelihood to Renew
JetRails
No answers on this topic
WP Engine
I was in a situation where I had to bolt Wordpress on to an existing infrastructure that could not support it. If I ever end up in that situation again, please kill me. Other than that reasonably common use case, I don't think it offers a lot of value over robust shared hosting, virtual private server (VPS) or dedicated servers.
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Usability
JetRails
JetRails staff is very, very, very knowledgeable.
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WP Engine
It took very little time to learn their dashboard for managing WordPress sites. Their built-in tools are really well done, and the addition of security and CDN tools is great.
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Support Rating
JetRails
10/10 hands-down! Support is very fast to respond to tickets. We have an account manager who keeps me informed and is easy to work with. We also have a customer support representative who reaches out and checks in on us from time to time. I am serious when I say that they act like they are part of our company and our team, and not just a vendor. That level of support and confidence is hard to come by these days.
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WP Engine
Support is generally great. Enterprise support is fantastic, with little to no wait times. I find that chat support can almost always take care of the problem without escalating to a ticket for a higher level of troubleshooting. The chat support for many other hosting providers can only handle basic issues. This is a big bonus for us to get quick and helpful answers.
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Alternatives Considered
JetRails
JetRails works well in conjunction with a wide variety of hosting solutions.
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WP Engine
While we still use GoDaddy for some services, WP Engine definitely has been a major upgrade for our WordPress hosting. In addition to faster load speeds, WP Engine has been more adept at allowing us to manage a high number of websites without straining the system. We have never used Network Solutions for our own hosting needs, but when we do interact with them on behalf of our clients, their systems always seem to be clunky and hard to use, and they often overcharge customers by selling them products they do not need.
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Return on Investment
JetRails
  • Saved us time
  • Saved us money
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WP Engine
  • WP Engine reduces our time investment and upkeep costs which increases our margins.
  • WP Engine simplifies site management with a built-in development server, which saves us headaches.
  • WP Engine itself is positioned as a premium service, which allows us to use their branding as a tool to close sales.
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ScreenShots