Katalon Studio vs. QAComplete

Free trial version is fine but you don't get the adequate support and VFM for the licensed version. Customer service needs to be improved a lot and any QA's with less technical background or less time to troubleshoot issues in the software on their own would find it difficult to use.

I think QAComplete is a great way to organize the literal hundreds of development bugs that are discovered throughout an agile-based project. Teams aren't always able to hotfix items on the fly and this tool provides a great repository and facility for storing and prioritizing those technical debt items that may get overlooked from sprint to sprint. It also let's everyone on the team get a clear understanding for project progress.

Incentivized

• Codeless test automation
• Integration with Web, Mobile, API and Desktop automation
• Possibility of end to end test automation using CI tools
• Assistance provided during the coding

Incentivized

• Allows us to create individual tests then group them into comprehensive test plans.
• Allows me to specify custom fields that match our product features to categorize both tests and defects.
• Allows me to create a series of requirements then match tests against them for validation.

Incentivized

• Katalon Studio supports only grovvy language for now. It will be nice to see support for other scripting languages.
• Performance issues; sudden crash of the tool.
• Debug button is provided only to licensed owner since Katalon 7+ version.
• New tool, few resources available to learn. So there is a mild learning curve here.

Incentivized

• The user interface can be somewhat perplexing and difficult to navigate at times.
• Naming conventions aren't always succinct and additional training is needed by those who have more experience using the program.
• A modern refresh of the UI would help keep the product from looking dated.

Incentivized

Due to the slowness, there is an intermediate timeout. There is no other problem.

Incentivized

I gave QAComplete this rating because though I do feel that it is a powerful tool, it's definitely not designed for the everyday user. Obviously the target demographic is QA specialists who should be team members that are very technical and methodical in their approaches. However, for the rest of the team, it can often time prove difficult to navigate. Also, the UI is in need of a serious refresh.

Incentivized

I love the support. They have provided answers and solutions for most of our questions or doubts that could come up. They also have provided basic tutorials on how to get familiarized with the program.

Incentivized

I have not had to work with their customer service directly yet. Our client has been utilizing this tool for years, so I would assume that the support they have received would be good enough to keep them wanting to continue to use the product.

Incentivized

Katalon Studio License cost is reasonable and it suits the budget where as other tools are expensive and its difficult to get right ROI. Capabilities are user friendly while using the Katalon Studio for api, mobile , web and desktop application automation where as expensive fails to provide certain basic user friendly factors

Incentivized

A comprehensive solution

Incentivized

• No License fee: it saves a license fee which has paid for other tools.
• Able to create a Jenkins pipeline for DevOps saving sufficient time by running nightly.
• The manual tester can also automate making testing becomes faster.

Incentivized

• Helped us in increase the quality of our firmware releases.
• Helps us continuously improve our testing

Incentivized