Khoros Care vs. Kommunicate Customer Messaging Software
Khoros Care vs. Kommunicate Customer Messaging Software
Product | Rating | Most Used By | Product Summary | Starting Price |
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Khoros Care | Enterprise companies (1,001+ employees) | Khoros Care enables brands to serve their customers on their preferred digital channels, reducing costs and increasing customer satisfaction and revenue. It Offers: Web chat & messaging gives customers convenient, efficient channels to engage brands, while giving brands a single consolidated platform to manage customer engagements at scale. Supporting the widest range of digital messaging channels, including; web chat, in-app, email, Facebook, Twitter, Instagram,… | N/A | |
Kommunicate | N/A | The way customer conversations and support are happening is broken, redundant, and time and cost-inefficient. And Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support software for proactive, real-time, and personalized support. The amount of customer service queries is ever increasing. That is why AI becomes extremely important. With chatbots, businesses can serve their customers effectively without spending vast amounts of time, resources, and… | $0 Talk to us |
Khoros Care | Kommunicate Customer Messaging Software | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | $40 For early-stage startups and individuals | ||||||||||||||
Additional Details | Pricing is variable based on the needs of the customer. | — | ||||||||||||||
More Pricing Information |
Khoros Care | Kommunicate Customer Messaging Software | |
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Top Pros |
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Top Cons |
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Khoros Care | Kommunicate Customer Messaging Software | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Khoros Care | Kommunicate Customer Messaging Software | |
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Likelihood to Recommend | 7.7 (110 ratings) | - (0 ratings) |
Likelihood to Renew | 7.6 (77 ratings) | - (0 ratings) |
Usability | 6.5 (8 ratings) | - (0 ratings) |
Availability | 9.0 (2 ratings) | - (0 ratings) |
Performance | 9.0 (2 ratings) | - (0 ratings) |
Support Rating | 8.2 (10 ratings) | - (0 ratings) |
In-Person Training | 9.0 (2 ratings) | - (0 ratings) |
Online Training | 7.3 (1 ratings) | - (0 ratings) |
Implementation Rating | 7.3 (69 ratings) | - (0 ratings) |
Ease of integration | 6.4 (1 ratings) | - (0 ratings) |
Product Scalability | 8.0 (75 ratings) | - (0 ratings) |
Khoros Care | Kommunicate Customer Messaging Software | |
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Likelihood to Recommend | Khoros (Formerly Spredfast + Lithium) | Applozic Inc. No answers on this topic |
Pros | Khoros (Formerly Spredfast + Lithium) | Applozic Inc. No answers on this topic |
Cons | Khoros (Formerly Spredfast + Lithium) | Applozic Inc. No answers on this topic |
Likelihood to Renew | Khoros (Formerly Spredfast + Lithium) | Applozic Inc. No answers on this topic |
Usability | Khoros (Formerly Spredfast + Lithium) | Applozic Inc. No answers on this topic |
Reliability and Availability | Khoros (Formerly Spredfast + Lithium) | Applozic Inc. No answers on this topic |
Performance | Khoros (Formerly Spredfast + Lithium) | Applozic Inc. No answers on this topic |
Support Rating | Khoros (Formerly Spredfast + Lithium) | Applozic Inc. No answers on this topic |
In-Person Training | Khoros (Formerly Spredfast + Lithium) | Applozic Inc. No answers on this topic |
Implementation Rating | Khoros (Formerly Spredfast + Lithium) | Applozic Inc. No answers on this topic |
Alternatives Considered | Khoros (Formerly Spredfast + Lithium) | Applozic Inc. No answers on this topic |
Scalability | Khoros (Formerly Spredfast + Lithium) | Applozic Inc. No answers on this topic |
Return on Investment | Khoros (Formerly Spredfast + Lithium) | Applozic Inc. No answers on this topic |
ScreenShots | Khoros Care Screenshots | Kommunicate Screenshots |