Khoros Care vs. REVE Chat
Khoros Care vs. REVE Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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Khoros Care | Enterprise companies (1,001+ employees) | Khoros Care enables brands to serve their customers on their preferred digital channels, reducing costs and increasing customer satisfaction and revenue. It Offers: Web chat & messaging gives customers convenient, efficient channels to engage brands, while giving brands a single consolidated platform to manage customer engagements at scale. Supporting the widest range of digital messaging channels, including; web chat, in-app, email, Facebook, Twitter, Instagram,… | N/A | |
REVE Chat | N/A | REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto… | $12 per license per month |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | $12 per license per month | ||||||||||||||
Additional Details | Pricing is variable based on the needs of the customer. | — | ||||||||||||||
More Pricing Information |
Khoros Care | REVE Chat | |
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Top Cons |
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Khoros Care | REVE Chat | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Khoros Care | REVE Chat | |
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Likelihood to Recommend | 7.7 (110 ratings) | 10.0 (1 ratings) |
Likelihood to Renew | 7.6 (77 ratings) | - (0 ratings) |
Usability | 6.5 (8 ratings) | - (0 ratings) |
Availability | 9.0 (2 ratings) | - (0 ratings) |
Performance | 9.0 (2 ratings) | - (0 ratings) |
Support Rating | 8.2 (10 ratings) | - (0 ratings) |
In-Person Training | 9.0 (2 ratings) | - (0 ratings) |
Online Training | 7.3 (1 ratings) | - (0 ratings) |
Implementation Rating | 7.3 (69 ratings) | - (0 ratings) |
Ease of integration | 6.4 (1 ratings) | - (0 ratings) |
Product Scalability | 8.0 (75 ratings) | - (0 ratings) |
Khoros Care | REVE Chat | |
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Likelihood to Recommend | Khoros (Formerly Spredfast + Lithium) | REVE Systems |
Pros | Khoros (Formerly Spredfast + Lithium) | REVE Systems |
Cons | Khoros (Formerly Spredfast + Lithium) | REVE Systems |
Likelihood to Renew | Khoros (Formerly Spredfast + Lithium) | REVE Systems No answers on this topic |
Usability | Khoros (Formerly Spredfast + Lithium) | REVE Systems No answers on this topic |
Reliability and Availability | Khoros (Formerly Spredfast + Lithium) | REVE Systems No answers on this topic |
Performance | Khoros (Formerly Spredfast + Lithium) | REVE Systems No answers on this topic |
Support Rating | Khoros (Formerly Spredfast + Lithium) | REVE Systems No answers on this topic |
In-Person Training | Khoros (Formerly Spredfast + Lithium) | REVE Systems No answers on this topic |
Implementation Rating | Khoros (Formerly Spredfast + Lithium) | REVE Systems No answers on this topic |
Alternatives Considered | Khoros (Formerly Spredfast + Lithium) | REVE Systems |
Scalability | Khoros (Formerly Spredfast + Lithium) | REVE Systems No answers on this topic |
Return on Investment | Khoros (Formerly Spredfast + Lithium) | REVE Systems |
ScreenShots | Khoros Care Screenshots | REVE Chat Screenshots |