Chose Khoros Care
We chose Khoros Care as our main tool in catering or responding to any reachouts like messages, comments, and reviews by our members through our social media.
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Khoros Care | Enterprise companies (1,001+ employees) | Khoros Care enables brands to serve their customers on their preferred digital channels, reducing costs and increasing customer satisfaction and revenue. It Offers: Web chat & messaging gives customers convenient, efficient channels to engage brands, while giving brands a single consolidated platform to manage customer engagements at scale. Supporting the widest range of digital messaging channels, including; web chat, in-app, email, Facebook, Twitter, Instagram,… | N/A |
Khoros Care | |||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | ||||||||||
Offerings |
| ||||||||||
Entry-level Setup Fee | Optional | ||||||||||
Additional Details | Pricing is variable based on the needs of the customer. | ||||||||||
More Pricing Information |
Khoros Care | |
---|---|
Considered Both Products | Khoros Care |
Top Pros |
|
Top Cons |
|
Khoros Care | |
---|---|
Small Businesses | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives |
Khoros Care | |
---|---|
Likelihood to Recommend | 7.7 (110 ratings) |
Likelihood to Renew | 7.6 (77 ratings) |
Usability | 6.5 (8 ratings) |
Availability | 9.0 (2 ratings) |
Performance | 9.0 (2 ratings) |
Support Rating | 8.2 (10 ratings) |
In-Person Training | 9.0 (2 ratings) |
Online Training | 7.3 (1 ratings) |
Implementation Rating | 7.3 (69 ratings) |
Ease of integration | 6.4 (1 ratings) |
Product Scalability | 8.0 (75 ratings) |
Khoros Care | |
---|---|
Likelihood to Recommend | Khoros (Formerly Spredfast + Lithium) |
Pros | Khoros (Formerly Spredfast + Lithium) |
Cons | Khoros (Formerly Spredfast + Lithium) |
Likelihood to Renew | Khoros (Formerly Spredfast + Lithium) |
Usability | Khoros (Formerly Spredfast + Lithium) |
Reliability and Availability | Khoros (Formerly Spredfast + Lithium) |
Performance | Khoros (Formerly Spredfast + Lithium) |
Support Rating | Khoros (Formerly Spredfast + Lithium) |
In-Person Training | Khoros (Formerly Spredfast + Lithium) |
Implementation Rating | Khoros (Formerly Spredfast + Lithium) |
Alternatives Considered | Khoros (Formerly Spredfast + Lithium) |
Scalability | Khoros (Formerly Spredfast + Lithium) |
Return on Investment | Khoros (Formerly Spredfast + Lithium) |
ScreenShots | Khoros Care Screenshots |