What users are saying about
3 Ratings
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Score 8.5 out of 100
12 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Kontentino

Kontentino can play a crucial role in your organization, if:
  1. You were struggling with internal collaboration. With Kontentino, you can transfer all those processes to the platform.
  2. You didn't know how to onboard people well. With checklists, it's easier than ever before.
  3. You need a great social media planner. Here it comes.
  4. Your clients have no time to accept your posts. With Kontentino, they can do it with just one click and it works wonders for us.
Kinga Odziemek | TrustRadius Reviewer

Sprinklr Modern Research

It's great for social listening and being able to monitor. Being able to dive into the audience's mind and find content that will work for them is positive. Sprinklr does lack on the Instagram side due to the Instagram API but that's about it. The other social platforms pull in great.
Brittnee Miller | TrustRadius Reviewer

Pros

Kontentino

  • Easy to use
  • Everything in one place
  • Fantastic customer service
  • Helpful innovations
Magdalena Lukášová | TrustRadius Reviewer

Sprinklr Modern Research

  • Easy to use - clear interface.
  • Reliable, fast.
  • Clear and easy to understand metrics.
Anonymous | TrustRadius Reviewer

Cons

Kontentino

  • There is nothing I could mention here! Kontentino saved our life.
Kinga Odziemek | TrustRadius Reviewer

Sprinklr Modern Research

  • The reporting and analytics could stand to be more user-friendly. The Glossary of the different metrics in the system has many items that have no listed definition.
  • With multiple users sharing a dashboard, it isn't easy to see if a filter has been changed by another user, which could skew the data in a report.
  • Communicating with the Support team can be difficult when a help ticket is needed, as there is sometimes a barrier in communication -- not in language, but in regards to terminology and jargon.
Anonymous | TrustRadius Reviewer

Usability

Kontentino

Kontentino 9.1
Based on 1 answer
I just like Kontentino. It is intuitive, easy to use, and easy to manage.
Magdalena Lukášová | TrustRadius Reviewer

Sprinklr Modern Research

No score
No answers yet
No answers on this topic

Support Rating

Kontentino

Kontentino 9.1
Based on 1 answer
Their Customer Support is excellent and something they could train other companies in. Quick, helpful, fun... All thumbs up!
Magdalena Lukášová | TrustRadius Reviewer

Sprinklr Modern Research

Sprinklr Modern Research 6.3
Based on 6 answers
I would say that Sprinklr has come a long way as I have worked on it at two different corporations. My latest venture has been amazing as the tool has vastly improved and it's easier to use. User experience is A+ and it's just friendly to use.
Brittnee Miller | TrustRadius Reviewer

Alternatives Considered

Kontentino

Kontentino also offers a collaboration platform that you can use both for internal and external communication. We needed such a tool to improve the communication and onboarding process, and Kontentino works great. Kontentino manages all of the types of LinkedIn posts so that was also a huge YES for us. Also, our clients really liked it so we decided to use it for longer.
Kinga Odziemek | TrustRadius Reviewer

Sprinklr Modern Research

Very similar offerings, the decision was largely made on price and perceived levels of customer service on top, together with some testing of the UX.
Anonymous | TrustRadius Reviewer

Return on Investment

Kontentino

  • Helped us create more publications on social media channels and get higher engagement rates due to more publications.
  • We are focusing on our business core instead of small processes.
  • Given us a higher ROI.
Kinga Odziemek | TrustRadius Reviewer

Sprinklr Modern Research

  • The ease of use allows us to accomplish more with a faster turn-around time, without a significant increase in staff.
Anonymous | TrustRadius Reviewer

Screenshots

Sprinklr Modern Research

Pricing Details

Kontentino

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10*

* 1 user

Sprinklr Modern Research

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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