Latitude by Genesys vs. SAP Ariba

As a consulting company specializing in the support of Latitude by Genesys customers, I have first hand experience seeing all of the benefits to my customers of this platform. The ease of powerful interfaces, highly organized GUI based workflows, simple import/export automation as well as a host of integrated vendors makes this the platform of choice for me and my company. Prior to starting my consulting company I was an end user of Latitude by Genesys for 3 years and had the distinct opportunity to work with a top notch implementation team.

Industries with stringent regulatory compliance requirements, such as healthcare and finance, benefit from SAP Ariba's robust features for maintaining compliance throughout the procurement process. The platform helps organizations adhere to industry-specific regulations and standards.Organizations seeking an end-to-end source-to-pay solution find SAP Ariba suitable. Its seamless integration of procurement processes, from sourcing to invoicing, simplifies workflows and improves overall operational efficiency.

Incentivized

• Payments plans management
• Account analysis reports
• The system is user friendly

• Its data driven user solution helps in gaining visibility into the landscape and thus helps in informed decision making
• End to end procurement process under single platform and integration makes it easier
• We have always experienced cost reduction using SAP ariba

Incentivized

• In the past, their support has been slow. This has improved dramatically.
• They don't take every one of my ideas and pump it into base code IMMEDIATELY!!

• User Interface Complexity:
• Some users find the user interface to be complex, particularly for new users. Simplifying the interface and providing more user-friendly navigation could enhance the overall user experience.
• Customization Challenges:
• Customizing certain aspects of the system, such as reports or templates, can be challenging. A more intuitive customization process would empower users to tailor the system to their specific needs more easily.
• Learning Curve:
• The platform has a steeper learning curve for some users, especially those less familiar with advanced procurement tools. Improved onboarding resources and training materials could help users get up to speed more quickly.

Incentivized

Established product and we are now using it as a mean for our procurement transformation

From our perspective, it would be good having a UGC tool integrated with the system.

UI is good from tech perspective Customisations and personalisations are very intuitive and allows user to make the maximum usaage of the dashboard. Integrations with existing systems matters a lot for large enterprises. Training and support is very crucial. Mobile availability enhances the overall customer experience. Feedback is underrated but comapnies take it very seriously now a days.

Incentivized

They have an excellent support team. It was more helpful if they were available by phone, but your ticket system support works good. The Logmein123 is an outstanding tool that helps us a lot when we need support.

Customer support has always been top notch. From small configuration changes to overall process changes, support has the teammates in place with excellent knowledge and is able to provide solutions based on business challenges quickly. Their customer support through their Account teams continues to be hands on and very responsive to needs in a timely fashion.

Base on cost of initial investment, ongoing support and efficient development capabilities (i.e. import/export interfaces, workflows, etc.) this platform is leaps and bounds ahead of all the other major platforms I have worked with. Some of the others I worked with for as many as 12 years before experiencing the power of Latitude.

It improves over all vendor management system of an organization by providing less costly ways of procurement and making business simple. AribaSAP Ariba digitally transforms your supply chain, procurement and contract management process. acts as supply chain, procurement service to do business globally In today’s world, there is a need to control your supply chain and to collaborate with your suppliers in an efficient way. To enable healthy supply chain, you need to have suppliers with visibility to every part of procurement process so that they can maintain an efficient supply chain and help organizations to grow their and own business..

Incentivized

• It help us a lot to manage our day to day business.
• It helps our users to produce invoices and handling payment plans in a very efficient way.

• We saved nearly 10% of planned costs due to the large database of vendors we created within the company as a whole.
• Saving in time due to shortening of procurement cycles. Procurement activities were never on the critical path and were accomplished with less Supply Chain resources than originally planned.
• In the process we created a huge database of Vendors and Pricing which well be beneficial in our future projects.
• It is an excellent tool and just what are business required and could afford.