Latitude by Genesys vs. Yooz

As a consulting company specializing in the support of Latitude by Genesys customers, I have first hand experience seeing all of the benefits to my customers of this platform. The ease of powerful interfaces, highly organized GUI based workflows, simple import/export automation as well as a host of integrated vendors makes this the platform of choice for me and my company. Prior to starting my consulting company I was an end user of Latitude by Genesys for 3 years and had the distinct opportunity to work with a top notch implementation team.

Any company manually coding and entering more than 1000 invoices a month needs Yooz. Any company wanting full visibility and accountability through the life of an invoice needs Yooz. Any company who needs to control who can see and or code transactions needs Yooz.

• Payments plans management
• Account analysis reports
• The system is user friendly

• Yooz allowed for the uploading of purchase orders and the matching of purchase orders to invoices for smooth processing of invoices.
• Yooz performed three way matching in a stream lined manner.
• Yooz was a user friendly software that integrated well with Oracle NetSuite.

Incentivized

• In the past, their support has been slow. This has improved dramatically.
• They don't take every one of my ideas and pump it into base code IMMEDIATELY!!

• Unfortunately Yooz is a newer software company, and Yooz was not equipped to process large batches of invoices that needed to be paid.
• Yooz, in some instances, did not properly load invoices or credit memo information accurately into NetSuite. The detail in Yooz did not match in the general ledger in NetSuite, and the records did not match. Yooz's IT support also a difficult time correcting our issues.
• Yooz is a new company and there is still a lot of software upgrades and better development that needs to take place before it can be considered a reliable software.

Incentivized

I love Yooz and everything it has brought to our organization!

From our perspective, it would be good having a UGC tool integrated with the system.

They have an excellent support team. It was more helpful if they were available by phone, but your ticket system support works good. The Logmein123 is an outstanding tool that helps us a lot when we need support.

Base on cost of initial investment, ongoing support and efficient development capabilities (i.e. import/export interfaces, workflows, etc.) this platform is leaps and bounds ahead of all the other major platforms I have worked with. Some of the others I worked with for as many as 12 years before experiencing the power of Latitude.

Yooz comes close to Coupa, but Coupa is much more robust and can handle much larger batches of information. Yooz performed well against Bank of America's Checkbook product, because it was more efficient. The other NetSuite products did not match up for our needs, so Yooz was a better solution at the time.

Incentivized

• It help us a lot to manage our day to day business.
• It helps our users to produce invoices and handling payment plans in a very efficient way.

• Helps the invoicing process be much more organized & easier to follow
• Able to get through invoices much quicker
• Ease of contacting the person who it needs to go to or posting a question. This way everyone involved can see things in one area.