What users are saying about
1 Ratings
14 Ratings
1 Ratings
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Score 9 out of 100
14 Ratings
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Score 6.5 out of 100

Likelihood to Recommend

LimeSurvey

For a cost-effective online survey solution, LimeSurvey is excellent. While it cannot compete with high-end, expensive software like Qualtrics, it does a great job.
Tom Shulak | TrustRadius Reviewer

Vision Critical

From my experience, I believe that Vision Critical offers the best software to manage an insights community. They are great to work with, and my opinion has only improved over time. However, that doesn't mean it is the best survey software overall. If someone simply needs to program and distribute surveys, this may or may not be the right solution. There are some other really great survey tools on the market that are competitively priced and offer very intuitive interfaces (like Qualtrics). If you are going to recruit people to answer surveys or provide feedback on an ongoing basis (re-contacting and engaging with the same people repeatedly), though, Vision Critical would be my #1 recommendation.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

LimeSurvey
8.3
Vision Critical
5.0
Survey templates
LimeSurvey
8.0
Vision Critical
5.0
Themes
LimeSurvey
8.0
Vision Critical
5.0
Custom logo/branding
LimeSurvey
9.0
Vision Critical
5.0

Survey Content

LimeSurvey
8.7
Vision Critical
4.7
Changes to live survey
LimeSurvey
9.0
Vision Critical
5.0
Question design help
LimeSurvey
8.0
Vision Critical
5.0
Multiple question types
LimeSurvey
9.0
Vision Critical
4.0

Survey Logic

LimeSurvey
9.0
Vision Critical
4.0
Survey logic flexibility
LimeSurvey
9.0
Vision Critical
4.0

Survey Reporting & Analytics

LimeSurvey
7.0
Vision Critical
4.8
Response tracking
LimeSurvey
9.0
Vision Critical
5.0
Data export
LimeSurvey
10.0
Vision Critical
6.0
Standard reports
LimeSurvey
6.0
Vision Critical
5.0
Custom reports
LimeSurvey
6.0
Vision Critical
5.0
Analytics
LimeSurvey
4.0
Vision Critical
3.0

Survey Administration & Security

LimeSurvey
7.5
Vision Critical
6.0
Access controls
LimeSurvey
8.0
Vision Critical
6.0
Compliance
LimeSurvey
7.0
Vision Critical

Survey Distribution

LimeSurvey
8.0
Vision Critical
Vendor-offered crowdsourcing
LimeSurvey
8.0
Vision Critical
Respondent restrictions
LimeSurvey
8.0
Vision Critical

Pros

LimeSurvey

  • Ease of use.
  • Customizable.
Tom Shulak | TrustRadius Reviewer

Vision Critical

  • The team is helpful in creating complicated survey logic
  • The team is accommodating in creating interfaces that suit our desired look
  • The team keeps in regular contact in order to effectively manage our requests and goals
Margaret (Meg) Manning | TrustRadius Reviewer

Cons

LimeSurvey

  • Limited email handling.
  • Some customizations are difficult.
Tom Shulak | TrustRadius Reviewer

Vision Critical

  • The functionality when creating a new questionnaire is rather clunky, particularly when there are a few conditional factors in the logical flow; being able to see those factors and how they apply with some sort of other logical layout would really help when creating a longer survey.
  • There are quite a few steps that aren't intuitive when launching a survey, for instance all the various dates (launch date, reserve date, survey date, etc etc etc). If there were a description field if you hovered above labeled areas of sections that explained what this field was for that would really help
  • It doesn't help either that the entire site is grey; it's a cold environment to be in for a long time, and the simple design makes it seem more clunky than it probably really is.
John Sloneker | TrustRadius Reviewer

Likelihood to Renew

LimeSurvey

No score
No answers yet
No answers on this topic

Vision Critical

Vision Critical 7.5
Based on 6 answers
Vision Critical often requires you to dump the data to a statistical program. I hate that step. You waste time, and improve the chance of data being lost, or changed.
Anonymous | TrustRadius Reviewer

Usability

LimeSurvey

No score
No answers yet
No answers on this topic

Vision Critical

Vision Critical 3.0
Based on 1 answer
I think there is a ton of room to improve, in things as simple as aesthetics and other areas of logical flow when it comes to creating and then launching a survey, as well as providing descriptors for what each field is referencing. For instance, there are like 5 date fields to be filled out, but no button near them that says "this date will determine _________" and I am not about to go back into the training module, which was confusing enough to FIND, let alone work through to find just ONE answer.
John Sloneker | TrustRadius Reviewer

Support Rating

LimeSurvey

No score
No answers yet
No answers on this topic

Vision Critical

Vision Critical 10.0
Based on 1 answer
Absolutely fantastic support team. Willing to help you online through vast collection of how-to guides and resources, online via chatbox, or over the phone. Even though we were in different time zones, they were always available. Very helpful and knowledgeable
Anonymous | TrustRadius Reviewer

Alternatives Considered

LimeSurvey

LimeSurvey was much cheaper than Qualtrics but certainly less powerful. From a survey standpoint, it has more capabilities than SurveyMonkey and Zoho. LimeSurvey has no reporting or analytic capabilities.
Tom Shulak | TrustRadius Reviewer

Vision Critical

Vision Critical is more appealing visually but no where near as complex or robust. Vision Critical is also much more expensive though.
Anonymous | TrustRadius Reviewer

Return on Investment

LimeSurvey

  • LimeSurvey costs are extremely low.
  • Some limitations have restricted our potential business.
Tom Shulak | TrustRadius Reviewer

Vision Critical

  • Our use of Vision Critical's software has allowed us to dramatically increase the amount of research that we do, at a much lower cost. Since there is no incremental cost for each survey we field, we can ask many questions we wouldn't have been able to otherwise.
  • Our use of an insights community has also sped up the research process, allowing us to write, program, field and report on a survey within only a few days.
  • Because of the two advantages listed above, we have been able to listen closer to our customers' opinions.
Anonymous | TrustRadius Reviewer

Pricing Details

LimeSurvey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vision Critical

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

LimeSurvey
9.0
Vision Critical
5.0

Likelihood to Renew

LimeSurvey
Vision Critical
7.5

Usability

LimeSurvey
Vision Critical
3.0

Support Rating

LimeSurvey
Vision Critical
10.0

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