Chose LiveChat
We had to move away from Intercom as it changed it pricing model and the pricing that it came to us with was out of our budget.
LiveChat gave us a better product at a lesser price.
LiveChat gave us a better product at a lesser price.
Product | Rating | Most Used By | Product Summary | Starting Price |
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LiveChat | Mid-Size Companies (51-1,000 employees) | LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them… | $20 per month per user |
LiveChat | |||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | ||||||||||
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More Pricing Information |
LiveChat | |
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Considered Both Products | LiveChat |
Top Pros | |
Top Cons |
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LiveChat | |
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Small Businesses | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives |
LiveChat | |
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Likelihood to Recommend | 8.0 (43 ratings) |
Likelihood to Renew | 10.0 (1 ratings) |
Support Rating | 7.3 (3 ratings) |
LiveChat | |
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Likelihood to Recommend | LiveChat |
Pros | LiveChat |
Cons | LiveChat |
Support Rating | LiveChat |
Alternatives Considered | LiveChat |
Return on Investment | LiveChat |
ScreenShots | LiveChat Screenshots |